Kirmac Collision

Took my car to Kirmac on the recommendation of my insurance company. The work they did was great. I couldn’t even tell that I had been in an accident. I did notice an issue on my car door after I picked up my car, called them up, took it in the next day and it’s as good as new. I would go back to them.
My only issue is that their communication isn’t the greatest. I never received any phone calls about the work being done even though I left them several numbers to reach me at. I did receive emails though.
Unlike the previous reviewer, I did not find a hand written note or chocolates in my car when I picked it up.

Kirmac seems to be maybe a franchise, as I have seen one in Kent and another in Auburn.
I came here per my insurances recommendation because of an accident I was in. Matt helped me out in the first two inital greetings and then Larry (the owner), basically followed up with all the cost estimating and appointment setting.
I’m not a huge fan of dealing with mechanics shops and hadn’t really had the experience of dealing with a body shop before, so I had the same feelings at first that I do of mechanics placese.
I was told by my insurance that this place was handling both the body damage and a mechanical diagnostic. Before I picked up the car, I called in to inquire about the status and Larry informed me the work was done and that they had taken it around the block and «listened» for anything unusual. After some conversation, it was made clear that they do not actually have a certified mechanic on staff and I was uneasy to the tune of the «diagnostic» done as Larry had stated «well, we didn’t know what it sounded like before you brought it in of course but nothing sounds out of the ordinary».
This is an issue I took back to my insurance, who in turn decided to let me take it to the dealership for the diagnostic.
NOW. The good news! The body work was increidible and the work is guaranteed by the shop for life. Not to mention, after I picked up my car from the dealership they told me the car was fine and also stated that whoever did the body work on the front end did a really stellar job. When I told them it had been Kirmac they said, oh yea that’s a great shop! We tell our customers to go there all the time.
So, while there was some initial confusion about the dx portion of the services rendered I do have to give a shout out to Kirmac in Burien and a BIGGER shout out to Larry. You guys handled my repairs really well, were very patient with my waivering on the final results and I especially appriciated the little card and hand made basket of chocolate that you left on my dash board. You guys rock! This shop is excellent.