Saint Laurent

I don’t know what’s the problem with the guy who works there. I am asking him a question, and he just step out which I am asking. Seriously? I am a customer, that’s how your trade your customer?

I came here looking for the Belle du Jour clutch after learning from a friend that this outlet store had a few on sale. They did have them, but the price went from $ 450 up to $ 520, which is a big jump but still cheaper than it’s original retail price of $ 1,190 (lol). Stock was also limited and there were only blue and electric yellow available, both in patent leather. My boyfriend hated both colors and the material, so I walked away empty-​handed; but not before leaving my contact info with my sales associate, Susanna, so she could notify me when they had more colors, specifically black, come in.
Susanna texted me right when they received a new shipment and I went in the next day to see the color selection. I could’ve ordered over the phone, but it would be final sale and I had to see the bags in person before making such a big purchase. They received black, camel, red, and fuchsia in regular leather, as well as the blue and electric yellow. I fell in love with the black and asked for a new one from the back. The first one she brought out had weird stitching in one corner, so I asked for another, and another. Thankfully, she wasn’t annoyed (or at least hid it very well). Eventually, I decided the display looked the best, so I went with that one knowing that it hadn’t been on the floor for that long so not that many people had touched it. No branded storage or gift boxes are provided (unless you want an ugly brown shipping box) and the shopping bag is an unbranded black paper bag; Saint Laurent sure knows how to pamper their outlet customers…
Overall, I’m very happy with my purchase and experience at this store. The leather of my clutch smells amazing and I’m so glad I’m no longer using cheap clutches from Forever 21 that are literally falling apart (although I’ll still bring those to the club ’cause I’m not ready for drunks to spill alcohol onto my baby). If you’re a designer handbag fanatic, you might be familiar with ThePurseForum. TPF always recommends Valerie for all your Saint Laurent Desert Hills outlet needs, but Susanna was fine. Not too friendly in person but she got what I wanted, so I’m a happy camper. The only thing that was iffy is I’m not sure she completely knew her products. She told me that department stores still sell the Belle du Jour in black patent, which is why they never receive any at the outlet. But I know the Belle du Jour is actually discontinued and no longer sold anywhere else because it was produced under the old name of Yves Saint Laurent, not the current name of Saint Laurent; so why would department stores still be selling YSL-​tagged products? Regardless, I’m sure you’ll have a good experience with any of the sales associates in-​store.
P. S. Shipments come in on Wednesday, so it’s best to come Thursday or Friday morning before the frightening Asian tour groups and weekend shoppers invade and hoard all the good stuff.

One of my favorite stores. I always find something. This time pumps. They have great customer service. Ask for Anthony. They also do phone orders and ship! Love this place!

Small selection. Losses one star. Gotta live the selection. They have though. A big plus is they carry ³⁴⁄₃₅ in shoes. Hard to find shoes for tiny feet.

I didn’t have time to write my review last year but better late than never. I bought my YSL bags here last year during Thanksgiving weekend. They had 30% off of most of their items that time. I forgot her name but the Asian saleslady was pretty nice and accomodating. I was only planning to buy one bag but because of her great salesmanship (I don’t know if that is actually a good or a bad one for customers) and highly likable attitude, I bought 2!!! And my friend also bought her Tribute sandals. She really took time to explain and give her honest opinions about the bags I was interested in. She recommended the Muse Bag in Pewter color and the Red Sac Dandy bag because of my petite size. I wanted the larger bag but because it doesn’t fit me, then I agreed that smaller bags are more fitting. I am really happy with my purchases. I never splurge on designer bags that impulsively, but in the end, I was at peace because I love YSL! I actually went back this year and almost bought another one but I controlled myself. Maybe next time, I’ll buy a wallet or a pair of shoes from them…

Purse choices are very limited. .same goes for the shoe selection..

I don’t like it. I would rather wait for the store to have a sale and make a purchase, the deals aren’t’ that great and the salespeople suck… you have to stand around for ever even when they aren’t’ busy. Hot tip sales people… Great your customer, a hello would be nice — oh and then how about «may i help you with something?» It’s been over a month and i am still annoyed hahahahah.

Valerie was super sweet and helpful with my order, decision making & shipment: P Love YSL! It’s a good thing I don’t live close to that outlet.

Excellent customer service – ask for Valerie, she’s awesome :)

How has no one reviewed this place? It’s been here forever, and while I have yet to get anything, I’m always in awe of their shoe collection. One day…