Payless Shoesource

I have never met a nicer sales associate in my entire life. She was extremely helpful, patient, kind, funny, and hardworking. Basically the nicest person on the face of the earth. Extremly good customer service skills I am amazed. She really gave the full customer experience. I wish I could have caught her name. I think I was just in shock at how willing and excited she was to help my dad and I find the perfect shoes for my mom. I will defiantly be back we got 4 pairs for an amazing price. And I left in a better mood than when I arrived which rarely happens with any store I go to. I hope she’s a manager if not she needs to be permoted ASAP payless is lucky to have her. Congratulations payless you’ve got a keeper!

This store is nestled between Walmart and Home Depot in the target shopping center. After having no luck finding a pair of nice interview shoes across the street at the C outlets, I remembered there was a Payless nearby and was hoping to find a pair of shoes I liked at a previous PS store trip.
Unfortunately, I didn’t find the pair I was looking for and was sad they didn’t have very many closed toe pumps to choose from in my size.
But I did find the same exact pair that I bought a month ago in a smaller size and ended up buying them.
From the moment I walked in, I was greeted by the only store employee I noticed, who was very bubbly and told me about the deals going on that day.
I wish I could remember her name, but she was very helpful and definitely not pushy by any means. Since I was visiting a friend, I didn’t have my ‘interview’ shoes with me and asked about their return policy because the shoes that I had bought a month ago had not been worn. She told me that the shoes could be brought back at any time but said they could only so exchanges. Since that is some stores policy, I didn’t inquire further into it. But since I ended up not going to the interview, I decided to see if I could return them near my place (which I was able to).
Overall the store was very clean and the customer service I received was great. If I’m ever in need of some cute, comfortable and affordable shoes and in the area, I’m definitely going to stop by this location!

I needed what will probably be one time use shoes for my nieces baptism. So I opted to come here and was surprised to find what I needed right away at a great price. The employees working here were very friendly and greeted me right away and asked If i needed help. One of the girls was working the sale well asking if I needed tights or other accessories, which I did.