It’s been several months since I had this experience but I doubt it has changed much since. I will never order from here again. We decided to order two of their pizza cookies and the estimated wait time was an hour and a half. We had no problem waiting that long but when the two hour mark hit I called to see where my order was at and was told«sorry, it’s just me and the delivery guy and that it would be there soon.» It took another hour just to get my food. So three hours in total and the place is less than four miles from my house. I will never order from here again. If any of you want pizza I highly suggest Toppers. Yes it’s expensive, but the pizza is so good and it reheats well. Just skip this place. Not worth it.
Regina M.
Évaluation du lieu : 4 Thousand Oaks, CA
Pretty good pizza!!! This location is always on time and never mix up the order!!! For fast delivery pizza it’s worth it!
Cynthia L.
Évaluation du lieu : 1 Camarillo, CA
Wasn’t able to order, women on the phone sounded like she needed therapy. Super rude and clueless. It was kind of sad. Can’t blame her, I would probably be miserable too if I worked for minimum wage. If you can get past the horrible customer service I recommend the stuffed crust pizza. Unfortunately I won’t, I’m taking my business to Dominos or Pappa Johns were they treat customers with respect. In case the manager is interested the date of my call 12÷21÷15. Time around 5pm
Fenix D.
Évaluation du lieu : 1 Thousand Oaks, CA
Customer service is super big with me. And I don’t usually write reviews unless you are a super star or completely terrible. I’ll make this short. I walked in and sat down as the girl at the register was already taken care of a customer. I believe the manager even came to help out a little. But both workers definitely saw me. When that customer walked out, I stayed sitting in my chair to be called on to be helped out. The girl left to do something else and I was left sitting there unacknowledged. I continue to sit there quietly on purpose to test their customer service. Another customer walked in and didn’t asked me if I was in line or anything so I didn’t appreciate his rudeness, but when the manager came and completely ignored the fact that I have been sitting there and helped him out first; that really pissed me off. He then asks if I needed to be helped and didn’t even acknowledge or apologize for the wait. This is the 2nd time I’ve ordered here and the last time was at the super bowl. I had the same bad experience the 1st time too. I don’t order too much pizza but when I do, it’s usually pizza hut. But this one in camarillo has completely lost my loyalty. Too bad. The sad thing is that they probably won’t even read this review. That’s ok. there’s plenty of other pizza joints here. Good job camarillo — pizza hut. You lost one customer
Derek L.
Évaluation du lieu : 1 Los Angeles, CA
OK! So I was moving yesterday and I wanted to bring over Pizza for everyone that was at my place moving and un packing. On our way to new place my girl calls and places the order. Not ONCE did they mention PAN pizza and my girl hates Pan pizza so I know she didn’t say OK to that. They wanted us to pay over the phone by credit card because 6 Large pizzas were a lot to these Douche B@gs! After arguing over the phone about that because I wanted to pay cash we just gave them the credit card. When we arrived I saw pan pizzas coming out. I told him we did not order those and he looked me in the eye and said«I told her several times on the phone pan pizza and she didn’t say anything», I said first of all«she» is right here, you can talk to her(sexist A hole). He started to ignore what we were saying and went about his business. The employee that was behind the register was extremely nice and didn’t understand our frustration. The one that I talked to over the phone might of been the owner or manager. I’m not going to lie I called him names and even told him to choke on a salami and left. Guy’s do yourself a favor and order from Topper’s Pizza. They are reasonably priced and the pizza is very good! DONOTGIVETHEMYOURBUSINESS!!!
MJ I.
Évaluation du lieu : 1 Thousand Oaks, CA
I had the worst experience at this location! They took forever to deliver and the girl called me saying she couldn’t find the address because she couldn’t see very well at night. I tried giving her directions staying with her on the phone for another 10 minutes until I had to walk outside to the street she was so I can get my food. Ridiculous!
Gabby C.
Évaluation du lieu : 1 Newbury Park, CA
The worst pizza hut ever!!!, never order from here. The ordering process took at least 20 min for one pizza and have the time was to figure out where we live. 10 min later they call back telling us that they can’t deliver to our house because its barely out of the city limits which is strange because toppers and all other places deliver here happily. We were hungry and expecting pizza and wings but were very disappointed. If they told us the first time we called that couldn’t deliver to us it wouldn’t of been a big deal but they made it a big deal. When they called us telling us the couldn’t deliver we asked what about our pizza and the manager said oh we have to go now and was extremely rude. Terrible customer service. Dont go to this pizza hut!
John B.
Évaluation du lieu : 1 Camarillo, CA
The worst Pizza Hut I have ever ordered from. Food tasted stale and was Luke warm at best. Go anywhere else, not sure what the deal is with this store but they just do a lousy job. I did not order from them for about a year after the last lousy meal, decided to give them a try last night and is was terrible.
Eric M.
Évaluation du lieu : 1 Agoura Hills, CA
If I could give zero stars, I wound. By far the worst pizza I have ever purchased. $ 35 for a $@?&pie that tasted worse than the cheapest frozen pizza you can buy. Seriously, it was that bad. To say I will NEVER pay for another Pizza Hut pie would be an understatement. Don’t even think about ordering from these guys — just don’t do it!
Angela R.
Évaluation du lieu : 4 Camarillo, CA
Pizza was hot and fresh and tasted great! Pizza came 20 minutes earlier than estimated time and driver was friendly. Only giving a 4 because I ordered some yummy boneless wings and a couple pieces were about the size of s quarter
Chance G.
Évaluation du lieu : 1 Simi Valley, CA
Called with an hour left before they closed and was told they were«out of everything» and not delivering. It’s Friday night what crap
Kathy N.
Évaluation du lieu : 1 Santa Barbara, CA
Horrible experience! Placed our order at 4:10 and the website said it would be ready by 4:25. Got there at 4:30. Nothing is ready yet. While waiting one of the workers yells at her supervisor that the marinara has mold… Finally at 4:55 we get our order only for both pizzas to be at room temp and with the wrong toppings. Save your time and money and go to dominos down the street.
Trevor B.
Évaluation du lieu : 1 Camarillo, CA
This location seems to have a problem with timely deliveries. I’ve been waiting on my pizza for over an hour and ½. Getting close to two hours now. I mean c’mon. Really? Get it together. Your pizza isn’t that great to where it’s worth ordering 2 hours in advance. If the Pizza Hut corporation wants to know why they’re losing business to other chain pizza restaurants, it’s because there is an obvious trend in poor local management and customer service. They have good pizza, but man, it seems like no matter where I’m living at(Seattle, San Diego, Ventura, Georgia), Pizza Hut is always under poor management to where they just can’t get it together. Really sad and disappointing. Fix the problem Pizza Hut.
Beth A.
Évaluation du lieu : 1 North Highlands, CA
This was the worst Pizza Hut pizza I have ever had. I am from Northern California and I recently moved to Camarillo. I should have known something was wrong when the delivery guy double checked inside the box because he said«it feels really light». The pizza was supposed to be a hand tossed with light sauce and extra cheese. The crust was thinner than a key(or the cardboard it was delivered in), there was no sauce and barely a sprinkling of cheese. I eat pizza about once a week and Pizza Hut has always been my go to in Sacramento, but I guess I need to find somewhere else here in Camarillo. The only reason I give them 1 star is because the girl who called to confirm my address(since I have a NorCal phone number) was pleasant) and the delivery driver was nice.
Jaclyn L.
Évaluation du lieu : 1 Moorpark, CA
Probably the absolute WORST service I have EVER received from a pizza hut. I spoke to one of the employees on the phone and not only were they rude and impatient, they took over an hour to get here when they said they called and they did not. DONT go to this place they are horrible. This is the third time I have received horrible service and now I have learned my lesson and I hope I could warn some of you before you order from them.
Danielle F.
Évaluation du lieu : 1 Camarillo, CA
My family has ordered from many of the Pizza places in Camarillo. We generally choose what we want by the type of pizza we are in the mood for, cheese crust, thick, thin, NY Style, etc. Unfortunately, EVERY time that we chose to order from Pizza Hut for the Cheese filled pizza, there has been an issue. Them forgetting our wings, giving us the wrong pizza, not the pizza that we ordered or just plain bad service. Today was no exception. We ordered the pizza online for delivery since my husband and I were finishing up with some school work. An hour after we ordered it, we called wondering where our pizza was. Low and behold the person that answered let us know that we had chosen«carry out» and that our Pizzas had been sitting there for over 30 minutes. When we asked why they didn’t phone us, since our number is predominantely displayed on the top of their receipts, the«friendly» person stated that they don’t call until the pizza has been left for an hour. No apology, no acceptance of fault, at all. So, we take our pizzas home and then realize, well, the friendly Pizza Hut people gave us the wrong Pizza. We again call and request that they pizza that was missed,(The one with all the Veggies and meat), be delivered, oh no they can’t do that beause our initial order was by carry out. but they will make us another one for us to pick up, or give us credit on the telephone number that they previously said that they don’t use! Horrible service. But I guess It’s my fault because I kept ordering from them expecting different results. Never again. DONOTGOHERE.
Clementine L.
Évaluation du lieu : 5 Camarillo, CA
Love it fast delivery friendly drivers
Kevin W.
Évaluation du lieu : 1 Somis, CA
Pizza Hut, I used to love you(as far as chain pizza restaurants go). Your crispy, oily pizza filled what used to be a relatively healthy hole in my heart. I used to read books for«BOOKIT!» just so I could get a free pizza. Our relationship is no longer the same. Here’s why. I ordered one pizza at approximately 6PM. I called at 7:15PM to check on the status, and was told it would arrive shortly. I called again at 7:40PM, and was told my order was cancelled. No consolation prize; no explanation. I was offered a reorder, and customer service told me it would be here by 8:30PM. Yes, it would take another 50 minutes of waiting(since, you know, other orders are obviously more important than my order made at 6PM). After refusing this offer, customer service magically changed their estimate to 8PM! I didn’t realize we were negotiating. Pizza Hut, I refuse to be in this abusive relationship any longer. Work on your customer service skills and maybe you’ll be able to retain lifelong customers — just not this one. Goodbye.
John M.
Évaluation du lieu : 1 Camarillo, CA
I’m American. I’m male. I eat a lot of pizza. Camarillo has a lot of pizza options. Growing up, Pizza Hut made some pretty good pizza. Thick crust, lots of toppings, hot, fresh. Done. Used a coupon for a pair of large pizzas last night for our Oscar party. Pizzas: 1. Olive, pineapple, bell pepper 2. half peperoni, half sausage & jalepeno BOTH pizzas lacked any substantial cheese OR sauce. The pizza with the jalepenos on it… they obviously forgot to add them in while cooking, and literally threw them on the top of the already-cooked pizza. They were still raw when brought home, but slightly warmed from being on the pizza. I honestly would rather get a $ 5 pre-made Little Ceasar’s pizza next time. These were by far the worst pizzas I’ve ever had. Virtually no cheese or sauce and no attention to detail. Will never go back. Will also complain to the owner once I figure out who it is.
Krista K.
Évaluation du lieu : 4 Ventura, CA
Their pizzas aren’t much higher than decent but… When you wanna order delivery at 10:30p it’s the best option out there. The hand tossed crust was surprisingly thick n good. It’s only $ 10 bux right now for any size/any amount of toppings! We got half Triple meat Italian/half Veggie. It was good. There were a lot of toppings. Our delivery driver was really nice and friendly.