Sprint Store at RadioShack

I’m so sorry to write this because up until recently, this was my go to store for upgrading Sprint phones and plans – (and this was back when Radio Shack offered plans from many phone companies and helped you activate them, giving you unbiased, truthful information). Then Sprint merged with Radio Shack or whatever, and unscrupulous Sprint salespeople invaded. I walked into this store and was flat out lied to about everything, including but not limited to: 1) how much I would be charged per month for each new leased phone, 2) how much the new plan would cost/(supposedly save me) per month, 3) was told (read: LIED TO) that my MUCH BETTER, CHEAPER, UNLIMITED data plan – was no longer available and that I should/​have to switch to some plan which limits data (but that according to her, would save me money), 4) The fact that there would now be a $ 40 charge per month for the one non-​leased (but still contracted through Sprint) phone on my plan. More the fool I, but I was used to the wonderful Radio Shack employees who had always provided an excellent experience when buying/​upgrading phones and plans.
And to try to get this fixed by contacting Sprint is the definition of a nightmare. After 3 online chats and getting hung up on 3 times by Sprint customer service, It’s still not fixed and never will be (I have had to pay/​been cheated out of so much money just to insure no disruption of service). I will stay with Sprint until the contract is up. Then Hello Verizon, or whoever will screw me over the least. I will leave Sprint after close to 2 decades of having been a wireless customer, all thanks to the experience I had in this store. The employee (Leslie I believe her name was) is most likely at a different store now. But if you run into her, believe nothing she says. I don’t want to say that all Sprint salespeople are like her, but I can’t vouch and probably never will be able to, since I’ll be leaving Sprint as soon as contractually possible.
Also, please know that this is in no way a review of the Radio Shack store in which the Sprint store is located. These [Radio Shack] employees have always been great, as mentioned above, and I continue to appreciate the convenience of having such a store nearby with such friendly and knowledgeable employees.

I went into the Sprint at RadioShack store today and was extremely happy with my service! Both Sprint employees and RadioShack employee were so friendly and helpful. I will definitely be back to purchase a phone in the near future because of the service I received today!