Sears Optical

This place doesn’t even deserve a ‘one-​star’ rate.
I was there for my eye exam and contact fitting. The most important thing for me is the accuracy. As those previous comments, the exam was too brief. After 5 mins of exam, the doctor gave me a prescription that makes my eyes have different sight after correction. Even after I told her that I really feel uncomfortable, she insisted that I gave it a try for a few weeks. She then gave me a brand of contacts that I’ve never used before without giving me other options.
I tried the trial contacts for two weeks and it still bothered me having two different sights. I went back and she was super busy and had no time to test/​talk to me and do adjusting. Also she overcharged me at the beginning for the insurance issue. I have to get here again to get the refund. It was hard.
I will never go there again.

stay away from Dr. Anosike.

I sort of have the same Stacey G experience about the contact lense fitting with Dr. Grace Anosike. I had never worn contacts before and after my fitting, she was extremely … brusque when she was training me to use the contacts. She gave a brief explanation, and then lunged at my eye with a contact at her finger. I flinched. Sorry, I flinch when someone thrusts something directly at my eye. It’s just a natural reaction. Dr. Anosike clucked at my like I was being silly for being terrified for having this rough mannered approach to contacts. We eventually got them in, and when I was home it was a great relief to be able to to take them out (first time and all).
Dr. Grace Anosike is no longer at Sears Optical. I found this out the last time I went.
I have to say, I love the general store manager. That’s where most of the stars come in for. Ever time I’ve been there, even if I have to wait, when I do see him to pick up my glasses or get new contacts, he treats you like the only customer in the whole store, asking about frames, styles, the storm coming from Maine. It’s great customer service from him, and he’s a delight.
I also really appreciate being able to bring back my frames and get new ones when I was a week or so out of my 90 day satisfaction window. I just couldn’t get the hang out them, and was able to get a new set exactly how I wanted them.
I’m sure if you’re a cutting edge, hipster, fashion plate, this won’t be the place to come for an extensive supply of the latest eyeglass fashion wear, but it’s a solid business for everyone else.

After blinding headaches I went to see a different optometrist (at Eyes over Copley). As I suspected, the prescription I got at Sears Optical was much too strong (The Sears doctor gave me a –4.25 when I am actually a –3.5). I’d really be careful when using this place. Though they accept insurance and are cheap, your vision may suffer.

It is very rare for me to write a review, so it tells you that my experience was either amazing or terrible.
Dr. Grace Anosike was the most unprofessional, rude, and inpatient «doctor» that I have ever seen. This was my first time getting fitted for contacts and she had NO patience for me practicing to take my contacts in & out (& it needs to be added that it took me TWO times to figure it out, not 80). She answered her cell phone THREE times when I was in the room with her, and when I got home and had a question & called to speak with her she picked up the phone & said «I don’t have time for this» and hung up. When I called back she laughed and hung up again.
It is such a shame that there was such poor service because I went to Sears SPECIFICALLY because I thought they would treat me okay due to being in business for a while. Man, did I think wrong.

It was an extremely postitive experience. I waited only 3 – 5 min to get in to see the doctor. I felt very comfortable the whole time. After the eye exam the staff helped me pick out two pairs of eyeglasses. The one thing that really impressed me was the fact that they told me about the free pair of glasses I could get from my health provider. They helped me choose glasses that would minimize the total amount I had to spend, while still helping my find I pair that I liked. Also helped me understand that my spending was FSA eligible.

I have been to Sears Optical a few times over the past few years. I saw Dr Grace Anosike. The first couple times she was pleasant and I had a good experience. But this year it was a very poor experience and I won’t be returning to see her.
Two weeks ago I went all the way to my appointment, and the front desk said «she got called away» and wasn’t there all day. Okay, no big deal, emergencies happen.
One week later I arrived 6 minutes late to my appointment, and was told by the staff that «she just left. She couldn’t wait any longer.»
Yesterday was attempt #3. I had a 2pm appointment. I got a voicemail asking if I was going to show up; I didn’t call back in time, and the doctor decided to show up late because «she didn’t know if I was coming.»
Overall I’m very disappointed in her lack of professionalism and would not recommend her services.

I have been to Dr. Anosike three times and I have had a very pleasant experience every time I have gone. The first time I went to see her I showed up unexpectedly and even though she was very busy she found time to fit me in for an exam. During the duration of the exam she was very kind and professional. I was so pleased with her that she is now my regular eye doctor.
I have also referred friends to her and they have all reported similar positive experiences.
I have been wearing glasses and or contacts since I was 16, so I have had few different opthamologists in my lifetime. However, Dr. Anosike is definitely one of the best. I would highly recommend her services.

I picked Sears Optical because I get a discount there and the location was convenient. I just wish I read these reviews for Grace Anosike before going to her for lens fitting. This was the worst experience ever and I’d like to share it so that other people don’t make the mistake of using her «services».
So basically she did an eye exam in 5 minutes and lens fitting in about 10 min or maybe less to a person that has never worn contacts before. I was having hard time taking the lenses out of my eyes (like every normal person when they are doing this for the first time). Instead of taking the time to show me she told me that she has other people waiting outside and that I should go for a walk in the mall…
She charged me $ 100 for those 10 minutes.
I felt obliged to share my experience so that other people don’t make the mistake of going there.