Retro Fitness

Everyone is always so friendly here! You’re always greeted whenever you come in! The gym offers great equipment like my favorite, the stair master my only issue would be that they aren’t open long enough on the weekends but overall I love this place!

I’ve been a member for 9 months now and go consistently 3 – 4 times per week. I know (and generally like) this place.
Positives:
It’s a very convenient location, and parking is easy. I really like the small size and the fact that it’s not overwhelming. The staff is pleasant and the membership includes childcare, which is really helpful. I use the personal training service they offer and LOVE my trainer. I’ve taken several spin classes and they’ve been very good. I have yet to try the other classes they offer, but zumba is always very well attended.
The gym has a basement location, which I actually like because it’s less distracting. The a/​c and general air flow is somewhat lacking in the summer but the staff will turn it up if you ask. The gym is generally pretty clean.
Negatives:
It’s pretty clear that the ownership is not interested in putting any energy into this business. Basic things (like no hand soap in the childcare bathroom, chronically empty hand sanitizing dispensers, dead batteries in the clocks on the floor) are not taken care of, despite the staff telling the owner. Equipment repairs seem to take forever, too. Overall, this gym would really benefit from an owner who was involved and motivated.
Update 12÷24÷15
The gym has been under new ownership for about a week. The owner seems motivated to maintain services and improve/​fix/​replace equipment. I will happily give an additional star when there has been consistent satisfactory improvement to the issues in my previous review.

I absolutely love this gym… It’s the perfect size, clean, and the people that work there are always so nice and helpful… Ive lost a lot of weight working out at this gym… I’ve been a member of LA fitness and other gyms, all they do is try to rip you off and don’t allow you to cancel… I had to recently cancel my retro fitness membership due to a move and I had no problem doing so… I wish there was a retro fitness where I’m moving to but there isn’t :(… This gym is amazing for anyone who doesn’t want to spend a million dollars on a gym membership …

This gym is so TINY. Good luck even walking around in the free weight area.
Only has 1 squat rack and 1 stair master. :(

Great gym, lots of equipment. No pretenses. Located in the basement, great for working out. The equipment is all kept up to date.

I’ve Been going thru a few different gyms over the years and have stuck with the Carle Place location the longest. It’s the best gym I’ve been to. It is meticulously clean, as the crew is constantly vacuuming and wiping down everything.
Customer service is outstanding. I have never entered or exited this gym without being greeted hello or goodbye. The staff makes it a point to be friendly, unlike the dirt bags working at the East Meadow Retro.
I don’t understand a lot of these negative reviews. They must be referring to the East Meadow location. The staff there are a bunch of arrogant dumbbells, the building is small and overcrowded, and the place is dirtier than a beachfront whorehouse at low tide. The CARLE PLACE location is much better. I live in EAST MEADOW about two minutes from the EM Location and I’ll still drive the additional 15 minutes to Carle Place so I can actually enjoy my workout. #RealTalk

Every time I come to this gym it is always the most pleasant experience. I’ve been to many different gyms before and what makes this place is the excellent, friendly and always engaging staff. They’re always acknowledging me as I check in and as I leave. They don’t ignore my needs and are friendly. Now I know that when I say «friendly» people may think, «well that’s their job» but trust me, the staff here are different. They’re completely invested in the customer’s experience.
If that’s not your thing, that’s fine. The gym itself has more than enough equipment, and is always clean. I’m proud to not only say I belong to Retro Fitness but that I belong to the Carle Place Retro Fitness!

Joined this gym as I was displaced from my home due to the hurricane and I was looking for a gym while temporarily living in Westbury. When I tried to cancel my membership because I moved back to my house in Massapequa, I was told I could not do so because there was still a Retro Fitness close to Massapequa that I could go to. The one they were referring to is the one in Freeport, about 10 miles from my house. Between there and my house there are about 100 other gyms I could go to, and I’d rather not go to Freeport of all towns to work out.
As a member the facility was clean when the gym first opened, but things quickly deteriorated from there. The equipment was not properly maintained and the showers were not clean. The majority of the members that I saw when I went were high schoolers who had no respect for the gym or for the other members. Not to mention I had my locker (with a lock on it) broken into. The staff offered no help on the matter other than to tell me there were safe boxes available for my items… not a practical solution as I bring a bag with me that the safe boxes could not accommodate.
And one more thing: the $ 19.99 per month actually comes out to $ 24.99 per month as there is a yearly maintenance fee of $ 60.
If possible avoid this gym at all costs.

Good gym, just needs wifi because there’s no signal down there!

Horrible gym, such a scam! Never again, don’t make the same mistake!

I’d never been to a retro fitness before — cause every time I thought «retro» I thought «Dodgeball — Average Joes» but I watched the episode on Undercover Boss and decided to give em a whirl —
this place has all brand new equipment (duh, its brand new) — and a really good selection of it. The ladies locker room (can’t speak for the mens…) is clean and large, and I like how they have those little lockers you can stick your phone in (they give you a key at the front). the shower room is totally separate from the locker room, which will hopefully keep the exhibitionists limited (I hate when gnarly broads wander around the locker room nekked, put on a towel woman)
The class rooms they have are pretty big, and they have a spin room as well as a cardio theatre — fantastic; those things are great — cause I hate cardio, but have to do it, and need the distraction. They offer tanning and personal training. So far the facility is clean and well kept up

This is a smaller Retro Fitness, but it’s pretty clean and has a good variety of machines. They could use a few more wipe down stations though and it was weird working out in a basement. Not having any windows made it feel a little claustrophobic and cramped.