Fortress Fencing

We were not completely happy with the process of working with Fortress. The initial build was extremely poor. They made repairs and acknowledged that the build was bad but the overall fence was not worth the cost. We had lower bids and expected higher quality.

Love my fence that Fortress installed last week. The person who gave me the estimate was very professional and had a few suggestions to make it better. The people in the office were efficient and very helpful. The guys who installed worked very hard to make sure it was just right. Highly recommend.

After the onsite project review, I was excited that we were on the right track for the gate needed for our driveway. Two weeks went by before I received a quote that was not at all what we had discussed during the onsite appointment. Additionally, their reasoning to justify the quote discrepancies and the high price was completely counter-​intuitive. Generally, I just got the feeling that they were not interested in my business and I am happy to take it elsewhere.

Beware! This company was far from professional or qualified. We needed a simple entry gate installed. After the onsite review they came back with very complicated gate and solution — that was priced at 8K. After a few email exchanges (and calls) to try and better understand the price, they stopped returning emails altogether. They clearly don’t want small, residential business. On my first call to the company (assume a receptionist), was abruptly interrupted mid-​speaking to be advised that if I was expecting anything under 5K that I was «wasting my time» considering them. No lie! I should have taken that as a warning in itself. It’s unfortunate, as we always like to give locally owned businesses our business — but service and professionalism are sub-​standard here.

I’m a bit overdue on writing this review but I’ve been able to enjoy the fence that Fortress Fencing built for over a year now. This fence has probably been the best investment that I have made in the house. It’s a well-​constructed and great looking fence. We went with the «board on board» option with sturdy 6×6 inch posts. We got quotes from several fencing companies and Fortress Fencing was by far the easiest to work with and priced very competitively.

Our fence from Fortress Fencing actually resembles a fortress. I hope our neighbors don’t think we’re being anti-​social! We have a large backyard (two lots), with about six houses banking our property, and an apartment complex across the back. A fence for us was part-​for privacy and part-​for the dogs. With such a large-​scale project (they told us it was the largest residential fence they’d done!), we wanted to make sure we were getting the right price, but also that we were getting exactly what we want.
We had several contractors bid on this project, and what we liked most about Fortress was the photo album of past work, and Jason, who was very friendly and knowledgeable. Honestly, it was the only company we spoke with where we felt they understood exactly what we were looking for… A board-​on-​board fence, that steps in segments, with trim across the top, and capped posts. He also knew to ask important questions that other companies didn’t — like due to a culvert that runs under our lawn, did we want to add a back gate for ease of access in case the city ever needs to get to it.
We did have a little trouble reaching Fortress when we decided to move forward with their bid. But once we got them scheduled, everything was smooth sailing. The project started on a Tuesday, and ended the following Tuesday. The crew generally worked from 10 to 4:30, and seemed efficient and careful. We surveyed the progress, and only saw one thing of concern — one board was about a 2-​inch gap from the post. Phil phoned Fortress, and they told him to mark the board and they’d handle it. Which they did. They cleaned up the property well, only missed a few scraps. And the finished product looks really great, from the construction to the stepping to the placement. They even took the time to extend chicken wire from under our deck to where it meets the new fence and staple it in, so that our dogs can’t make a great escape.
All in all, Fortress kept us confident and happy!

We need some repairs done to our fence and I decided to call Fortress for an estimate. I scheduled an estimate, they called to confirm my appointment the day before, but no one ever showed up… and my husband was home all day, so I know we didn’t miss them. I understand things come up, but I wish someone would have called me to explain, reschedule, or something. They may do good work, but I was disappointed by my experience (or lack of experience).

Jason and his team did a fantastic job on our fence! They were very easy to work with, came out to measure and answer any questions on multiple occasions, and made sure to stay within our property boundaries very well.
Jason himself is a really nice guy, a great character, and made sure to help us save money on our fence at every opportunity (score!). We had a ton of designs to choose from, and had a great ‘no pressure’ attitude.
Our backyard is completely not level — and half of it feels like its in the forest. They did a fantastic job running that fence over the wickedly jagged terrain line, AND making it look really good in the process.

Fortress Fencing rocks. Jason came to my house on time, took some measurements, and sent me a quote that was priced 10% lower than any other vendors. He was responsive to phone calls and emails, and is a genuinely nice guy.
Jason’s team is obviously skilled at building fences. The first team set the posts on Monday, then the second team built the whole fence in three hours on a Thursday. It looks great! I highly recommend Fortress Fencing.