Hampton Inn & Suites

I was blown away with my experience at the Hampton Inn, perhaps it was just because I can’t remember the last time I’ve stayed at a Hampton Inn. While it’s by no means a «5 star» hotel, it was a five star experience for the value.
It’s centrally located to the UNC campus, just a short walk away and neighboring Carrboro, that I can only describe as a hipster town serving as a contrast to Chapel Hill proper which seemed slightly more formal.
The interior of the hotel is beautiful, new, and clean. My room was spacious. There was free wifi, and a large desk area perfect for those that need to get some work done. The bathroom was also spacious. A word about the water pressure, it’s strong as a fire hose so stand back when you initially turn it on or else you’ll be surprised.
The gym area was also nice, with a fridge with bottled water and extra towels. There is a large continental breakfast daily with cold and hot items. The service at the front desk was also fantastic, everyone was so friendly and helpful. They truly made my entire stay a pleasure.

Great Hampton Inn and location. Plenty of parking in the deck. A ton of dining and nightlife options within an easy walk. Several options in the same building. Easy access to Carrboro, Chapel Hill, and UNC. Rates are sometimes high, but so is demand in many cases. Customer service is always excellent. Friendly staff for lodging and meeting/​group needs.

I have been staying at the Hampton Inn Carrboro for a few weeks now, and of all the Hampton’s I’ve stayed at, the customer service at this one is by far the best. I typically check-​in with Shaun and/​or Patrick, and these two gentleman always go the extra mile to ensure a pleasant stay. I’ve been upgraded a few times thanks to my Hilton gold status, but beyond that, the team at the front desk truly makes an effort to greet all their guests with a warm smile, and ask if there’s anything they can do to make my stay more enjoyable.
The hotel itself is pretty new, so I haven’t encountered any issues with the room, temperature or noise. The breakfast is pretty standard, and is no different from the other Hampton Inn’s. There is also a laundry facility on every floor, which comes in handy when you’re on the road for multiple weeks.
My only pet peeve is that the hotel parking is restricted to floors 4 and 5, even though floors 1 – 3 are pretty much empty at night. What they should do is restrict parking on the lower levels during regular business hours, but for folks like me who return around 6pm and leave by 7:30am, I’d like to have the option to park on a lower floor if possible. Additionally, some of the drivers come around the turns so fast, and as a two way garage, it’s only a matter of time before a collision happens at one of those sharp turns.
Other than the parking situation, this is a well run hotel. I’m almost starting to call it «home sweet Hampton».

Fabulous place to stay! Big comfy beds. 42″ TV in the rooms. Large clean bathroom. Mote than enough clean & fresh towels. Hotel staff was extremely polite & accommodating! The complimentary breakfast buffet was varied and hot! From make your own Belgian waffles to scrambled eggs, grits, bacon, bagels, fresh fruit, fresh pastry and hot coffee in 3 different choices. The staff kept everything well stocked and were super helpful! Michele. handled everything with a pleasant smile and wonderful personality! It felt like we were leaving family when we left on our final day. Lots of great shops and restaurants within walking distance. I absolutely recommend staying at this particular Hotel when in the Carrboro Area.

I’m nearing the end of my four night stay at this hotel, and have to say it has been wonderful!
The front desk staff was attentive (providing restaurant and transportation suggestions, and other helpful info). I’m traveling for work, but part of my stay coincided with the Friday night before UNC’s homecoming game and the front desk attendant did an amazing job of dealing with the crowds (many returning from a night of drinking) with politeness and a smile.
The complimentary breakfast was very good, and changed a little everyday, which was nice! The breakfast attendant was very pleasant and remembered visitors from previous days. The hotel also puts out chocolate chip cookies in the afternoon :), and had coffee, tea, and hot chocolate options in the lobby.
There was an adorable little courtyard with a pool that I wish I had the time and good weather to enjoy, but the timing didn’t work out.
The location is great; the first few days of my trip I was without a car and there was always plenty of restaurants and entertainment options around, and it is close to free public transportation.
Lots of outlets throughout the room, and the included Internet (there are other higher level options with a fee, too) worked great. I was able to stream video from Hulu and Netflix with no problem.
My one complaint — the price of bottled water in the small store in the lobby. I ended up walking to a nearby store any buying an entire 16 pack of bottled water for less than the price of one bottle at the hotel.

We stayed at the hotel the night of September 13^th; overall a nice hotel. However we did request a late checkout and was granted a 1pm checkout time. We were surprised to find our room keys did not work when we returned from a walk around town (well before 1pm).
Just disappointed since this happened to us at the Hampton Inn and Suites in Salem, VA during our stay 6 – 8 September.

I’ve stayed at this hotel several times for different work trips, and it is a solid choice if you need to be near the university. I agree with the other reviewers about challenges in finding the hotel itself, but it is a great location with all the nearby restaurants within walking distance. The parking structure is a little weird, and I think the fee should just be rolled in with the room rate to make it priced slightly higher.
I recently stayed in a King Studio room, and I would absolutely book that room category again in the future. Those rooms are much larger than the King Suites, and are often at the same price. Regardless, the rooms are consistently modern, well appointed, and very clean. The breakfast is pretty standard, but I did appreciate that they had to-​go bag options.
I’ve had mixed experiences with the staff members. At my most recent check-​in, the front desk person did not acknowledge my gold HHonors member level, and I had to prompt him. That free drink and snack are a deal breaker, you know?!

This was a fantastic hotel. They met ever request with a smile and without hesitation. I lost my razor, no problem, they gave me another, no charge. The laundry machine ate my change, no problem, they gave it back to me, no questions (the machine did work, it did this one time, it was strange, but, like I said, they rectified the situation).
Plate of freshly baked cookies placed out in the lobby everyday. Complimentary breakfast (featuring meat and eggs Belgian waffles, etc…) Coffee available no charge in the lobby all day.
On the complimentary breakfast, I would say it exceeded my expectations. I mostly ate oatmeal (that’s what I normally eat), but sampled everything, except the waffles (they smelled good though). A+ on the sausage patties and the biscuits. The eggs were not so great. I was a lover of the baked eggs in my college dining hall (seriously, I loved them), and these did not make that mark, but many others seemed to like them. People lined up for those eggs and cleared their plates.
Basically, this hotel provided a number of complimentary services that made our stay great. The room was clean and spacious, with a nice view of pool courtyard. The hotel staff were stellar, super helpful, and friendly.
5 stars, of the hotels I have stayed at this was perhaps the most accommodating.

A delightful and modern hotel in the middle of town. No more driving around when I visit. The staff was super friendly and the price was very reasonable. The only knock I have is that there is no direct entrance to the hotel from the parking garage. So before you park, be sure to check in and unload first.

Awesome hotel. New, very clean. Located smack dab in the middle of the UNC campus. Friendly, professional staff. The room has sufficient lighting & ample outlets. I LOVED that there was a digital clock plugged in the bathroom… Yasss!!! The restaurant/​bar next door stays open until 2a. Ample parking.
The only issue is: due to the university’s signage restrictions, you will miss the hotel if you aren’t super vigilant. So, even if using your GPS, be super vigilant of the building structure or you’ll be driving up & down the road trying to find the hotel.

Awesome hotel, walking distance to unc and downtown strip. It also has attached low cost parking with a free breakfast buffet and wifi. Other amenities include outdoor pool and fitness center. Attached restaurant/​sports bar is also nice with great food. Beds and room were always clean and top notch. I will be back.

Probably the nicest Hampton I’ve stayed at, and maybe due to it being new! Rooms were very nice and on par with Hampton quality along with the breakfast and overall hotel. What stood out to me was the über fast wifi! Staff was friendly and helpful.

Awesome hotel. Obviously brand new and well kept. The breakfast offerings are above par. For whatever reason, they had the best waffle mix! Fresh fruit, yogurt, oatmeal round out the spread.
I was in Carborro for a conference, so I had a catered lunch. The food was amazing. It was buffet style, plentiful and very good tasting.
Housekeeping came and left plenty of clean towels. The beds are amazing as well.
Free reliable wifi, nice gym & pool. Parking on site and right down town. Lots of stuff to walk to.

Brand new hotel right in downtown Carrboro. I never thought I would see a hotel here but its a welcome sign for sure. Basically in the same parking lot as the Cats Cradle and Arts Center the location is perfect even for a good walk to UNC campus. There are lots of restaurants and bars in the area, Milltown just across the street is a great combo.
The rooms were perfectly clean, how could they not be being this new. Also very spacious in both the living room and bath with local photos in the rooms — nice touch. There’s free wireless, a fitness center, nice lobby, free hot breakfast, pool, friendly staff… what more could you want? My company worked with them on a group rate for a conference and they were so helpful to us and our guests. Highly recommended.

This is a brand new hotel downtown in the middle of all the nightlife in Carrboro and the west end of downtown Chapel Hill. The rooms are nicely appointed, the second-​floor pool deck is a big step up from your typical Hampton Inn and the location can’t be beat.