Wendy’s

Omg they are ridiculously slow! Been in drive thru for 12 minutes with only one car in front of me!

The men’s restroom is broken, overflowing, filthy. I work near here so I’ve been to this Wendy’s a few times. The men’s restroom has been broken for months, stinks up the whole restaurant. I’ve told the «managers» but I’m not sure they understand or care. One time the manager told me there are plumbing problems and they are going to get it fixed. Today I told a man behind the counter who was wearing a nametag that said manager about the severity of the filthy men’s restroom and he replied «I not really the manager, the manager, she have the day off». He told a female cashier to go look at it. When we left, thirty minutes later, nothing had been done. I’ve told the people at the store, now I just had the idea to call the city health inspector.
Wendy’s Store #164
2003 Beltline Road
Carrollton, TX

I used to love Wendy’s salads, but they’ve got this new line-​up I’m not thrilled with. I liked the cold gristle-​free chicken cubes on the Mandarin Chicken salad. Now everything has steaming hot chicken on a cold salad. Way over salted. Bleh… but that’s more of a corporate issue, not an issue with this store…
During my recent visit through the drive-​thru, I got a spicy chicken salad and after seeing the promo sign for their new fresh-​cut fries with sea salt, I decided to get a small order.
I was first handed the small bag with my fries. They were limp and cold. I asked if they had any fresh fries and the woman replied to me, «Those are fresh!» I replied — «they may not be rancid, but they are cold to the touch. I want hot fries.» The woman ROLLED HER EYES and stuck her hand out the window to get the bag back from me. I don’t recall being married to this woman that I should be treated like this. She’s not making my mortgage payments. This was just rude. Don’t argue with me. I paid for the fries in the promo photo — not these ice-​cold potatoes!
Then, I’m handed the salad as my fries are being bagged and I notice there’s no fork in the bag. I asked for a fork and the woman says, «there’s one in the bag.»
I looked again. No fork. I told her I had no fork and she looked at me like I was trying to screw Wendy’s out of a free fork. Sorry, lady — I didn’t realize I interrupted your nap!

What is the deal here? It’s the middle of the afternoon and I haven’t eaten lunch yet, so I stop in to Wendy’s to get a bite to eat. I stroll in and walk up to the counter and one of the employees is sharing her life story with the manager who looks like she’s counting the money in the register. Okay, no big deal, I suppose. The whole conversation is going on in Spanish. I stand there for at least 2 minutes just waiting for this employee to take a breath and greet me. Nope. She continues to say whatever she’s saying and the boss lady is still counting pennies.
So finally she’s done. I stand there looking at both of them waiting to order. There’s no one in the store, just me. Standing and waiting for them to even acknowledge me. Finally, the manager says, «Can I help you?»
I order my chicken sandwich… I don’t know why they waited so long to take my order. It was awkward.