This place was great!!! We didn’t buy our mattress from them but they were extremely helpful and nice! They didn’t give us snarky comments because our budget was under $ 500 and we openly told them we were looking at other stores. They genuinely wanted to make sure we purchasing a mattress we loved! I would recommend his place to anyone looking for a mattress.
Keith W.
Évaluation du lieu : 5 San Francisco, CA
These guys are awesome. Just bought our first mattress in Tahoe from them. Walker was very knowledgable and very relaxed; he didn’t push us at all and let us take our time, even though we rushed into the store and picked out our mattress in an hour while they held the truck to make same day delivery. They actually followed us home from the store. I know that’s probably rare, but it was incredibly helpful. Plus, they don’t have to charge sales tax and most deliveries are free(over a certain $…can’t remember how much) because this is their only store. We’ll definitely be going back.
Jason D.
Évaluation du lieu : 5 Silver Springs, NV
Just purchased my second bed from these guys and couldn’t be happier! I love to be able to stay out of chain stores when I can and at Mattress King I get great prices without the big box store. The sales people aren’t getting commission so I’ve never felt pressured. I happily recommend them.
Jennifer F.
Évaluation du lieu : 1 Gardnerville, NV
Horrible customer service! These guys took 2 weeks to get us our mattress. They wouldn’t work with us on the delivery time even though I explained we had to attend a funeral service at the same time said we could wait another week; therefore, we were not there to realize that we ordered the wrong size King. Although we called immediately upon figuring it out, never slept on it and it was still in the plastic they wanted to charge $ 370 to exchange it for the right size. Apparently in the«small print». That is outrageous since we had saved and saved to even purchase the mattress. Now, we need to figure out something to do with or brand new mattress that doesn’t fit. I can guarantee that how ever we decide to solve this problem it will not involve Mattress King. Let me also mention that the sales clerk that was helping us had very colorful language while I was, with my children, spending thousands of dollars. SMH!!!