Pikes Peak Rock Shop

This shop is amazing! Great selection of rocks and jewelry at great prices. And the blonde girl that manages the shop is very helpful, cheerful and knowledgeable. Despite the obvious disadvantages with working in a very busy retail shop in a tourist town filled with transients, she took her time to show me different pieces that I was interested in buying.

This is for the shop in Manitou Springs.
I’m giving 2 stars ONLY because we were there off-​season and the prices were good. My Mother, Daughter and I were visiting and thought we would stop in to check the place out. I know that the wholesale place is great from some shows that I’d been to so I figured this would be too. There were two teenagers working the front who could not be bothered to speak to the customers… at all. No one offered to help us. I’m pretty savvy when it comes to crystals and minerals but offering assistance would have been nice. I decided not to buy a large specimen piece and opted for a few small gemstone for my own shop. THEN some snotty blond chick came out doing who knows what (other than trying to act like she owned the place). I truly hope she did with that attitude. Another customer came in and said «I hear you all sell healing rocks here?» She laughed at him incredulously and said «We have rocks.» and walked away. You don’t have to BELIEVE what others do but if you are selling items that you KNOW some people believe are used for healing purposes… maybe don’t act like a little B and show a little respect. I don’t know just sayin… She then put some stone goblets on a shelf that my Mom said were beautiful. She simply snorted and closed the case on her KNOWING that she was looking at them (and was going to buy, stupid) If she isn’t the owner, she should be fired. Trust me if she worked in MY shop, she would have been ON THE SPOT! Those are YOUR customers princess. That’s what pays you! I will never shop there again.

I found this place to be very inviting and had a cozy feel inside with great customer service. They have every rock, jewelry and stone imaginable at a great price here. We’re taking the kiddos up next Sunday to check it out. Awesome discounts on everything in shop too.

I have been trying to play nice and not leave a review because I know how hard it is to receive one… however… this place has been one disappointment after another. I placed and order and had to wait 2 weeks for them to ship it, (mind you, my order was not small) and hey kept telling me it was their busiest time of year. Ok… then I received the order. The items were mostly decent, however, I received several broken pieces. When I contacted them about this it took another 2 weeks for them to address the issue. First I heard someone was sick, then he was out running deliveries… etc. I finally had to threaten with bad reviews and then they offered me half off and things like that. Whatever. I took what I could get to end the transaction. They then said I would get a credit for my next order. Uhhh… no. I told them I wanted a refund… It was a whopping 30 something buck and I have waiting 10 days and still don’t have the refund. Seriously. Get it together over there. So disappointed.

This was a really unique little store– every kind of rock or jewelry you could think of. While I wasn’t there to buy, I enjoyed looking around and the employee on duty was very friendly!