I had one experience at the Castle Rock store of getting an exam & prescription sunglasses. I will not return to this location again. The front office technicians are extremely off-putting & rude making the entire experience – from appointment setting to picking up product – uncomfortable & tense. Both workers act as if your patronage is an inconvenience. Engage them with simple ‘hellos’ if you want to practice your patience & difficult people skills. The doctor was friendly enough & efficient. He’s definitely being brought down by the front staff. I also paid for & received nice glasses – but a competent doctor & a proper pair of eyewear seem the basic standard to me, one should expect those things from any vision store. Side note, the mirrors in the shop were dirty.
Katie K.
Évaluation du lieu : 1 Salida, CO
Extremely rude people running this business!!! I wouldn’t recommend this place to my worst enemy. Please don’t waste your time or money going here.
Mary B.
Évaluation du lieu : 1 Chicago, IL
Rude is the word that best describes the service here. I stopped in with my daughter for some help with her glasses. There was no one else in the store and two employees working. Both employees were short and rude with me. They were not at all helpful with the issue I was having. Needless to say we won’t be back.