KFC

Employees are garbage at this location. RUN!
Like any fast food KFC isn’t gourmet but if prepared by employees that care it can be down right delicious.
This restaurant unfortunately is full of rude kids who clearly don’t care about their jobs or their customers.
I’ve been to this KFC twice and I’ll never be back. First time the cashier rudely asked «where did you get those?!» when I tried to use a coupon. Then he said they were not valid. Of course when the coupon number gets punched in the computer accepts it as a legitimate coupon. On top of it the food was not fresh.
My next visit I had a meal that includes a biscuit and they forgot it. Their only concern was how fast the computer system said they served me and got me out the drive thru. They didn’t ring my order up until I got to the drive thru pick up window to make their times look better. Aside from missing an item the meal was also put together like crap. A pickle is supposed to be garnished on each piece of chicken but they instead tossed 3 pickles still stuck together in the corner of the box.
When I called to complain it was very obvious the shift leader shiela didn’t care at all. I asked for a portion of my money back for the biscuit I didn’t receive and she argued with me over 1.50 vs a 0.50 cent refund.

The service at this KFC (Date Palm Dr in Cathedral City) was horrible as the guy waiting on us had a crappy disposition. I requested Fresh potato wedges and he said with annoyance «It’ll be 5 minutes. You really want to wait?» I said Yes Thank you! The potatoes were fresh however the crispy chicken had been sitting awhile and it was not fresh or very tasty and the cookie that came with the meal left a lot to be desired as well. They also didn’t really seem to care if you walked out without ordering either. I hadn’t been to a KFC in awhile so I was Very disappointed!

watered down, tasteless mashed potato’s, tasteless coleslaw, and to top it off, they now charge .49 cents for paying with a debit card, clearly my last visit to a kfc, hey pepsico if your bank fee’s are that high you need to pass it on to the customers, CHANGE BANKS! they need your business to operate, tell them no and find a bank that has fee’s you dont need to pass on, thats the real american business way, speak with your money, banks will change when they start losing big customers, and now ill speak with my money and never go to kfc again.

Fast friendly service! Honored my Unilocal coupon. It’s KFC, food tastes just like it did for me 30 years ago. Love the slaw, so as far as I’m concerned, great job!

I stopped in a few days ago to place an order. There were 2 other people in front of me and it took FOREVER to get up to the counter. Slow slow slow! When I was finally able to place my order, I was told they were out of the kind of chicken I wanted. This was at 6 pm. I could understand 10 pm, but not right in the middle of dinner hour. Based on other reviews, this must be a very common occurrence. Maybe a letter to KFC corporate would be in order?

Yum greasy chicken ha i love it when it’s actually available, the mash potatoes exceptional, and the maccarroni was off color this time the cheese looked lite not so Orange?.

We came kind of late and they were out of potato wedges, but they asked if we wanted to wait five minutes for them to make some. They didn’t charge us for them, and also offered us a free drink while we were waiting. Nice customer service!

I think it’s absurd that the pictures on this site are «plants» rather then pctures from customers. For that reason I’m knocking down a couple of stars.

I’ve been here twice on the same day in different times.
Just to get the same response.
«No more Pot Pies, you’ll have to wait 20min»
I figured these sale alot, but yet they don’t have any.
Don’t like having to wait every time i go.
Drive Thrus were meant to be quick, not wait in the parking lot for 20 or 30minutes.
I give em 4 stars, because the guy working the late shift understood the long wait and gave us a large drink along with a box of cookies to munch on.
Which was something he wasn’t obligated to do.
But appreciate it.

Wow! It literally took like 30 seconds to get my food!

It kinda stinks to go to a drive thru that isn’t open and has no sign stating that it’s broken. It was very crowded and chaotic inside.
I have a feeling I caught them on a bad day. I will give them another chance and update this review at that time. The chicken was good, by the way — just inconvenient and a long wait.

Stopped in for one of the «Chicken Little» things they’ve been advertising. It’s kind of like a boneless, fried chicken slider on a rectangular bun. They’re fairly tasty, but a little on the dry side. I think next time I’ll hold the mayo, and pour on some bbq sauce.
The service at the counter was a little on the slow side, but friendly.

No brains in my meal…

I got the $ 5.00 box for lunch one day. I thought i ordered chicken but when i bit into it there was something that resembled a brain inside. I immediently freaked out! I called the store to let them know and hopefully get my money back and they said there was nothing they could do for me. At that point i was pissed so i called corprate and after weeks of saying they would return my phone call they never did. I detest KFC and will never eat there again.