Eye Associates

The doctors and staff are great! Everyone is generally happy and willing to help. The reason I am subtracting 3 stars is related to their blatantly outdated methods.
They do not have an email address. It is 2016. Any business not yet participating in email technology makes you wonder what other «new» technology in which they are not participating… I hope their medical practices reflect technology of the 21^st century: S Very unsettling.

The optometrist was nice and professional, but the business side, specifically the optical shop, could use some improvement. After I had my eye exam, I received a new prescription for both contacts and glasses. The optometrist ordered a trial pair of contact lenses because she wanted me to try a new brand. She said the office would call me when they arrived. I also purchased a new pair of glasses from the optical shop and was told I’d receive a call when they were ready. Three weeks went by and I heard nothing from the office. As a former optician, I know it doesn’t take three weeks to make a pair of glasses. Because I was about to leave on a trip for Christmas vacation, I ended up ordering contacts from 1 – 800 contacts with 2 day shipping so I’d have something for my trip. I called the office and it turned out both my glasses and contacts were ready, they had just forgotten to call me. The exact same thing happened to my husband, who had an eye exam and ordered glasses the same week as me and never received a call about them. About a month later I picked up his glasses that had just been sitting there. They also had some contact lenses sitting there because they wanted to do a contact lens «class» with him before prescribing him contacts. They never followed up with him about this either. He hasn’t been back, and we will both be going somewhere else for our next exam. It’s a shame because we both liked the optometrist, but we really don’t have the patience to deal with the lack of communication from the office staff.

We drive from Lexington to Cayce to see Dr. Morris. He is the best! We had gone to America’s Best and got the wrong prescription. Dr. Morris gave us all the perfect prescriptions, as well as a very thorough exam. I am diabetic and he made sure my eyes showed no diabetic changes. I wouldn’t trust anyone else with my family’s eyes!
The staff is very friendly, courteous, and knowledgeable. It is worth the drive to go to this practice.