Dyson Service Center

This place was awesome! I brought my Dyson in and they fixed it on the spot. The 2 guys there were funny and could do a comedy routine. I’ll come back again. Hopefully I won’t have to. Thanks!

My Dyson was suddenly not working properly and I brought it into the shop. I was in and out in a couple minutes. I thought for sure that the repair would cost me $ 100. But they took it apart, replaced a belt.

Must have caught them on a bad day. Took my vacuum here because we were having intermittent problems. Of course, it worked in the shop. The agent was rude and condescending and sent us on our way without even investigating what was causing the intermittent problems. I didn’t push for him to investigate further because he was so abrasive that I didn’t want to engage in an argument or end up paying for really terrible service. Just left being offended and without receiving the help I needed.

I have used many of their vacuums but just purchased my first one about a month ago. Great customer service! The vacuum is amazing as I knew it would be. This is a good business with a great location and I would highly recommend them. Also came with a 5 year warranty but would be worth buying without.

I’ve gone past this store a few times, they’re not open on Sunday which was a bummer but I always wanted to just go in. I got my chance when the main hose ripped on my dyson animal and I took it over there. Inside was not as exciting as I thought, it’s not a full blown dyson store with every model and every attachment but what they have is fine more so because it’s a repair facility not a retail store so much. The guy fixed the hose in 5 minutes, I was there a total of 10. Great service, I mean I wouldn’t hesitate to bring it back. He was even honest and said leaving it for a professional cleaning wasn’t worth the $ 150 that he would have charged me. Which I appreciated. If you have a dyson, this should be your first repair call.

Drove down from Boulder skeptical of the reviews but they are true. John repaired the clutch while I was there in 10 mins. They are NOT a franchise they ARE Dyson and as good as the reviews read. They even replaced a small piece I broke off moving years ago for no charge. The clutch was less than I expected as well. Worth the time! They have my business for life! Armando and John are the consummate professionals! Well done guys! Dyson should be happy with you both!!!

In a world of poor service and people who generally don’t care about their customers, I was pleasantly surprised to receive such great care from Armando at Dyson who took care of my decade old Dyson in a jiffy! Great attitude and service; went the extra mile without missing a beat! Thank you Armando; Dyson is lucky to have you!

Very friendly, great service. I love Dyson products and after getting them serviced here, I love the company even more! Great service like this is so rare!

Today was my first visit to Dyson Service Center. I think my entire visit was less than 5 minutes. I had a weird noise on my Dyson vacuum coming from the brush case. I was greeted immediately, and they took my Dyson back and checked it out. It turned out the belt was broke. The rep pulled up my warranty info and replaced the brush case, cleaned out the filters, and sent me on my way without charge! This made my day! Excellent service.

Awesome guys! They fixed my vacuum for free. I thought it was gonna be a big expensive fix and they took 5 minutes and handed to right back to me.

Scott and his team were helpful, friendly, and a credit to their store and the Dyson brand. I cannot recommend Dyson vacuums, this store, or its employees enough.

The guys at Dyson were amazing!!! Awesome service that’s rare these days! Keep up the good work! Came in for a new Dyson and I was extremely impressed. Thanks!

What a great customer service experience! I have a 7 yr old dyson that had several issues and dropped by on a Saturday (their busiest day). Armando was amazing. He called me an hour after my drop off and told me that it would be ready for pick up that day. After quoting around $ 100 for the repair initially, he dropped my price to $ 49.99 for labor and provided almost $ 200 worth of brand new parts for FREE! My old beat up dyson runs beautifully and I couldn’t be happier!

Was a walk-​in customer on a Saturday, I brought my 5 year old DC14 in because it had lost some of its suction power. There was a little wait to discuss the issue because there were quite a few customers in the store but it was well worth it.
Scott (I think) was extremely helpful. He took the vacuum to the back and gave it a once over to see if there were any major issues. He didn’t find any and proceeded to perform a full service on the vacuum replacing a bunch of parts that are prone to wear FOR FREE.
The vacuum works like new and if I ever have any other issues I will not hesitate to go back to that service center.

Called Dyson service customer service to schedule a repair of a broken part on the vacuum. The wait time was short and I was scheduled with a work order within 10 minutes! Went to service center and they said we can have it done in 20 minutes! Wow. Armondo was very professional and quick. While they had it on the operating table they found another issue that they fixed on the spot and put in another updated part too. Very impressed with Dyson customer service, Dyson repair center, and the Dyson vacuum. Oh, and they cleaned the brush roller part too. They also carried the vacuum out and loaded it up. Old school service with new school speed of repair! They also brought me in the back to show me all the parts being replaced. I love that when you get the repair room overview included in a repair process. Stellar.
Thanks Armondo and the entire Dyson team

Fantastic shop fixed me up right to the point did what they were supposed to do great customer service five stars highly recommended

Yep– believe it ! Absolutely fantastic service. Took in my dyson because it wasn’t sucking at its potential — dyson employee took it back in
To the back room cleared the clog and returned it back to me within minutes — for free. I love dyson. Yes I do.

Excellent customer service! They fixed
My broken cord, replaced 3 other parts and cleaned out my filters in 10 min. They even unclogged the hose in which I wasn’t aware that it was clogged. They were extremely nice and went out of they’re way. Even helped helped carry my Dyson to the car! This is the place to get your Dyson. Well worth it’s value and warranty!

There are two things you need to know about this business (and the Dyson company overall)
1) They sincerely care abut their customers and are passionate about the products they sell.
2) They will go to extremes to make sure that you are happy with your Dyson.
I purchased my Dyson DC7 in 2003 and since then it has run with no problems for 12 years… until my darling dog decided to chew the cord. getting the repair didn’t go quite as I expected and in the end they replaced my vacuum with a new one. Which is much more then they needed to do.
I will forever more recommend Dyson and their products because I have total confidence that they care and they will resolve any… and I do mean any problem that arises.
I am still blown away. Honestly.

So, I go to the store today with our year-​old vacuum that had lost two little tracking wheels on the brush head. The guy doesn’t even look at my warranty paperwork but takes the vacuum into the back and asks me to fill out a tag…
I’m figuring «OK, I’ll probably have to leave it here 2 weeks and then get told the part isn’t covered under warranty.» Instead, I HAVEN’T EVEN FINISHED FILLING OUT THE TAG YET and he’s back with the vacuum — with an entirely new brush head assembly on it, free of charge and no questions asked. That is a $ 100 part online! I was figuring they’d just give me 3 little wheels and charge me for them — «usual wear and tear,» etc. — and I’d have to quibble with them about that and in any event be back again in a couple months when they failed.
I have never, ever been to a place where warranty service takes LESS THAN 60 SECONDS. This experience alone — not to mention that the vacuum does a fantastic job — has more than justified the higher price of this piece of equipment. This is a company that stands behind its product 100%. THANK YOU, Dyson, and thank you Dyson Service Center.