Shake Shack

Had lunch with a client recently. Note– Get there before 12:00 noon! From noon to 2:00 the line is LONG! My first time at a Shake Shack. Not knowing the menu I had a
«Shroom Burger» which I thought was mushrooms ON a hamburger. Turns out it’s a veggie burger– a breaded mushroom on a bun– no burger! It was tasty but not what I expected. My fault entirely. Will try again next time. PS– unless you like LONG lines, avoid the SS on 8^th Ave in Manhattan. Always want to eat there but never seen it with less than a block long line outside. (Food MUST be good!)

Memorial Sunday, the mall was packed with shoppers but not as bad as Christmas time. The Shake Shack line was out the door as usual, about 15 minutes wait to order the food, not too bad especially a nice staff came out to give out cups of iced water (it was a very hot sunny day). Ordered 2 burgers (hamburger and smoke shack), 2 fries and a shake. 5 items that took ½ hour wait, what happened?! I didn’t order anything out of the ordinary and I saw people ordered behind me got their food first. My smoke shack was greasier than other locations and fries tasted like it’s been sitting around for hours. For $ 28.33 we should have went to Applebee’s!

I go to different Shake Shack’s around New York and Jersey and this one was pretty different. Of course it was going to be packed since it was a saturday at the mall! The employees were super nice which is definitely an A+. The line was about 7 mins, however the wait time for our burgers was 25 mins. Also, the people behind us on line got their food first which was a little absurd. They also forgot to give me something I ordered. I don’t know. Not a fan of this location, rather just head to the ones in the city or Garden State where you get your food served correctly and quickly!

Ordered a hamburger and fries. Waited over an hour for the food due to them dropping my order.

Be careful with this place!
They charge you money to donate without even asking you!!!

This place is small but efficient. Staff is friendly and helpful. They also Keep it clean. The «Chicken Shack» is just outstanding. Great flavor and awesome crunch. No other fast food chain can compete with it. However, the «Chicken Shack“should actually be called the «Chicken Shack Slider» as it is a very small sandwich. But, delicious just the same!

Shake Shack!!! I’ve heard so much about this place. Non-​GMO, and natural, it was time to put the famed burger to the test.
The moderate sized beef patty in the Single Smokeshack was flavourful, and paired very well with the shack sauce, peppers, potato bun and bacon. One of the better chain burgers out there by far! Big appetites, go for the Double to make it worth your wait.

The burgers here are good but not worth waiting a long time in my opinion. The potato bread and fresh produce probably makes the burger as the meat itself is just alright.
I only give it 4 stars if there is no line, otherwise, I would pass.

It is so crowded, it’s crazy! Very noisy, but well worth the wait… and the weight! The milkshakes are fabulous and so thick they are almost hard to drink… almost. and the burgers are terrific. The breaded, crispy chicken sandwich is juicy and spiced just right.
The staff is very friendly and quick to help. Nathaniel is a wonderful guy and so dedicated to making sure the customer has a great experience. Always smiling, no matter the craziness.
Good crinkle fries, too. This isn’t gourmet fare, but if you want tasty, comfort food, this is the place to go.

It took us a hour and a half to get our food, a simple two burgers and fries. Unbelievable people that ordered after us got their food before us. Never eating at this shake shack again.

One more reason to go to Woodbury Outlet Mall! A Shake Shack onsite-​sold!
The chicken shack was particularly good on this trip. There was a sweet bar height community table. The chocolate malt cheesecake shake was also delicious.
The service was great. There was a friendly young woman running around cleaning all the tables and offering to take your trash so that they could turn the tables over more quickly. Great experience start to finish.

Ok place. I was a little disappointed with the shakes. Not a great variety and they’re super expensive for the size of the cup. Good burgers and chicken sandwich but nothing out of this world. Ok place to hang out or for a quick bite. Don’t expect much of it.

Shake Shack serves some pretty good burgers and ‘shroom burgers when you need a fast food fix but I was pretty disappointed with their other offerings. The fries are just crinkle cut fries with some whiz sauce = stomach ache.
The small shakes are pretty tiny for the $ 5+ price and when they forgot to add bacon to one our order they asked for our receipt instead of apologizing for their mistake.
My stomach hurts from the meal and am glad this hasn’t expanded too far outside the EC area.

Delicious burgers and those cheese fries are to die for! The burger is juicy and borderline greasy but hey what’s a burger without the fat? The lemonade, ice tea mix is ehhh not that good, the ones that come out of the arizona cans are better. I do prefer this over five guys but is also pricier. I love that they opened at woodbury because for the longest time, they only had applebees which was always packed. I am a bit biased because shake shack is probably my favorite burger so anywhere I see it, I am enticed to get it.

We went to this Shake Shack over the weekend when it was extremely busy. I waited for a good 30 mins for food to be ready. We decided not to eat there as it was packed. Burgers were a bit dry and not of the usual quality of Shake Shack. In the future I may avoid them if I go there again.

Where is Robert Irvine when you need him? This location needs the crew from the show «Restaurant Impossible». The food needs a make over quick! As a seasoned Shake Shack eater of Danny Meyer other locations in Manhattan and at JFK T4, the food served at this establishment was a big disappointment. IMO, the quality of the food was not at their standards. The burger was overcooked (meat tasted burned and dry), the hotdog and fries were undercooked.
The staff is super friendly and great!
In the meantime, I am going to continue to get my fix at their other locations.
I will be back soon and hopefully I can update my review with more stars.

Finally a shake shack near rockland county!!! A great addition to the Woodbury commons premium outlets. Newly opened, along with few other food stores since the renovation of the mall.
SUPER BUSY! we were lucky enough to grab a table from people who were leaving, but almost impossible to find seating on a weekend. Staff was friendly and place was really clean despite the rush! Food took a while to come out, but well worth a wait. Is it just me or did shake shack burgers get so much tinier? Single shackburger is size of a slider, might have to opt for the double next time.

Nice edition to the options at Woodbury Outlets. I mean its Shake Shack! When have you left not satisfied? Service is always a pleasure. Place your order, grab a seat, pick up your food when your buzzer goes off, last but not least terrorize your order till there is nothing but crumbs!

My favorite burger! Shake shack! Been to a lot of different location of shake shack but my first time in this location at the woodbury outlet.
Place is huge & lots of tables & chairs. I got my favorite double shack burger & fries. My bf got the smokeshack burger. Its the same taste in other locations, delicious!! As always, Shake shack is the bomb!

I had never been to a Shake Shack before — I had attempted a few times while in Manhattan but was ultimately dissuaded by the long lines (I know, I’m an impatient person). Anyway, I was shopping at Woodbury Common with friends and noticed this location was open, so we decided to grab a bite here to cap off our evening.
Their menu is simple: burgers, fries, shakes, and a few other things. It mirrors other fast food-​ish burger places that have popped up recently such as Five Guys and Smashburger. I decided to go with a Shack Burger (cheeseburger with a Thousand Island-​esque «Shack Sauce»), an order of fries, and a black & white shake (mix of chocolate and vanilla). They give you a buzzer but we didn’t wait too long for our food — maybe 10 minutes at the most.
The food itself was really tasty — I understand why Shake Shacks are so popular. The burger was full of flavor and the fries were pretty damn good as well. The shake was the perfect consistency — really everything tasted super fresh.
Seating can be a problem if it’s really busy — though they have tables outside as well which helps. I’m glad I finally got to try Shake Shack; now that I know the quality of food they serve, I won’t mind waiting on those long lines ;-)