KFC

This review is based on employees only and nashville hot which is only thing food wise that is good here.
Service duing the week in drive thru is great very friendly and will keep people coming back.

This location has come a long way. They used to have nothing but little jerks working there that didn’t listen to orders, always got it wrong and tried to stare you down if you called em on it. Now the employees are friendly and decent.
I went in with my dad to get dinner tonight cuz being 7 months pregnant, I didn’t want to cook lol. We went in right before closing (had I known they close at 8, we wouldn’t have gone inside) but they didn’t rush us. The young lady (Patricia) was sweet and patient. She handed us our drinks, and by the time we were done getting out sodas, our order was ready. Maybe 3 min? Nothing to complain about at all. Our food was good, our order was exactly what we asked for. Good job guys!

Stopped for lunch today I know it always takes KFC a long time but it took an extra long time today about 15 minutes to get my food. The girl couldn’t give me a receipt because their receipt machine doesn’t work and they were way understaffed. I ordered two chicken littles they’re hard as a rock and they’re cold last time for this place

I like this KFC location because the customer service is awsome. I ordered some hot wings but was told there would be a little wait, I said that’s fine. So they gave me a discount for having to wait.

I went thursday the staff are so friendly and helpful the chicken and coleslaw is always fresh and taste great we have closer kfcs to us this one is by far the best around will continue to come back

The food is always good, never an issue, what I have a problem with is going through the drive thru and the woman who is supposed to be «helping» me is being rude and clearly doesn’t want to have to be there. Then I get to where I’m going and pull out my Mac and cheese, mashed taters and biscuit and there are no damn utensils, no napkins, no butter and honey, just pissed me off Ya know, should have gotten her name and reported it, this is the next best thing, avoid this KFC!!!

PROS: Employees are really nice and friendly. The location is fairly clean if you are planning to dine inside. It rarely gets crowded which is nice for us introverts lol The food is good, it taste the same as a chain should but some places are off their game, this place however is on point.
CONS: They are really inconsistent. I order the same thing every time, a 2 piece meal. The meal SOMETIMES comes with a drink, SOMETIMES comes with coleslaw, or SOMETIMES comes with a cookie. I don’t know what originally comes with it because the are always giving me different stuff. Basically I get the 2 pieces and mash/​gravy & biscuit, the rest of the meal is SOMETIMES. I don’t understand because shouldn’t the meal have basic items and not change them? Anyway another CON is that they run out of food fast. One time I really wanted coleslaw and when I got my meal (I was told it came with coleslaw) it did not come with any so I asked the guy helping me where it was and he looked a little nervous and told me to hold on. He goes to a mini fridge that holds the sauces and pulls out a personal large order of coleslaw and starts scooping some out into a small container ??? I’m thinking he was saving it for himself or someone else at the end of the shift but I could be wrong. They also get orders wrong. We ordered 2 meals and they only gave us one. We had to go back inside to get the other meal and fill our own drink at the fountain inside when we initially came from the drive thru.
Overall I just wish the meals were consistent. If I order a number 2 I hope to get the same things every time and not a surprise or get my complete order in the bag. Also, prepare more food on weekends please because they always seem to be out of something and it’s no where near closing time. Other than that everything else is OK.

They are always out of barbecued hot wings at lunch, good service!