Hhgregg

We ordered a floor model dishwasher from Hhgregg. The sales manager wasn’t too pushy. He didn’t push us for a more expensive model.
In the end we purchased the model we wanted. It was delivered the following week. The sales manager said the dishwasher would arrive between 3pm to 5pm. It came around 4pm and it was installed in 15 minutes. We paid for the new dishwasher connection when we purchased the dishwasher. Bosch was running a deal where they did the delivery and installation for free. We took advantage of the offer and the dishwasher has been kicking butt ever since!
Thanks HHgregg!

I am more than pissed off with this tacky company. I spoke with the GM, Andrew and he doesn’t know his arse from a hole in the ground. They are delivering merchandise between the hours of 6 to 9 p.m. Who does this? I have never heard of this? Why would you want workers in your home after 6 p.m. interrupting your evening after working hard all day.
I spoke with the General Manager, Andrew; he was apathetic, unresponsive and had no clue about what could be done to even remotely address my dissatisfaction. He could not have done less, just sorry, sorry service. When I asked why delivery was set up this way, and he mentioned that it was due to the sale. and this is the only way they can meet the demand. This is the only way to meet demand? Nonsense! This is a management issue with someone who does not have the ability to move past the problem and can only resolve at the inconvenience of the customers.
Now, I purchased my items a week ago, and it would seem that this would at least put my delivery in a normalized window. He shared that they are using Top Hat as the delivering agency, and i wouldn’t tip my hat to him or them. Overall, I wish I could give a negative rating, the apathetic, wanton disregard and lackluster customer service has my blood pressure up!
While the price has been right, the service and knowledge is shitty. I asked three different people about a piece that is supposed to come on the range and no one had a clue. I plan to give as many bad ratings as I can for HHgregg. So, use you’re LEGS and avoid HHgregg. It’s your dollar, and ultimately does a company with such piss poor service really deserve any of your time or hard earned money? I think not!

I purchased a washer/​dryer from Aaron Harris and he lied to me about them having everything we would need to set them up on delivery. The delivery guys didn’t have the part to hook up the dryer. After trying to resolve the issue with the store and with corporate, the response was that my issue doesn’t happen very often and they don’t feel the need to make any changes to anything. Terrible service!

We went there when my husband was looking for a gaming laptop so we asked them what gaming laptops they had. They showed us a $ 400 laptop which obviously would not be powerful enough to run games just based on the price. A simple «we don’t carry any gaming laptops» would’ve been better than a guy trying to tell us how awesome some cheap laptop is. We haven’t been back in there since.

I would not waste your time buying an appliance from here! I would definitely go back to Dick Van Dyke. If you need a repair they send you through a completely automated system and you never talk to a worker from your local store.