I’m going to start off by saying that I’ve honestly had frozen meals that’ve tasted better. That surprisingly is not the worst part. I paid a total of $ 20.35 for my order. However the charge on my credit card is $ 26.35. It’s just $ 6 so I’m not going to make a issue out of it but please be vigilant. I ordered carry out via their online service around 6.15 pm and got the confirmation that it’ll be ready in 20 mins reached there after 30 mins and was made to wait additional 20 mins before being handed over food by a pretty rude server. Yes it was a busy weekday however that’s no excuse for an order taking 50 mins. There’s a reason I ordered online. Change your settings and don’t tell people to come in 20 mins if you’re going to take an hour. I live a street across from this place, less than a two minute drive however by the time I got home my food was cold so they basically gave me cold food. To the extent that mashed potatoes tasted like I was eating a stick of solid butter. I’m being generous by giving two stars.
Larry D.
Évaluation du lieu : 5 Chicago, IL
I have to say, for a chain, they do go out of their way to make sure you pleased with your meal. I’m not complaining by any means. But the only time I see a manager(typically in other establishments, it’s simply because the customer requested to see one). And no it’s not me, I usually don’t call them out on service or food like that. Although, I’ve witnessed it numerous times and it’s usually over petty reasons. But carrying on, we had a party of four tonight and my little one. The wait staff is friendly, helpful and quick to turn out food orders. Our server was Kacie and she is simply a delight. My brother-in-law had ordered a steak rare. He was not happy with it and they were quick to oblige him with a new order. It was then brought out and he was extremely happy. He said it was spot on rare. Kacie and the manager had come by numerous times just to check in on us as we reveled in our meal. It’s a shame that we’re out of towners, because the food and service were both great here and if it wasn’t for distance, we’d definitely frequent this location.
Trevor R.
Évaluation du lieu : 5 Bloomington, IL
Excellent service by John. Salad bar is never disappointing. Very clean establishment, no little pieces of food on the floor like some other restaurants.
Suzanne Z.
Évaluation du lieu : 4 La Grange, IL
As far as chain places go, Ruby Tuesday is definitely a favorite, and this location did not disappoint! Their salad bar is always top notch– they continuously work at keeping everything loaded up, and there is 4 kinds of lettuce to choose from here! I was so happy not to have to be stuck with icky iceberg! Service was great– present, but not overbearing. I ordered a turkey avocado burger with fries. Fries were hot, crispy, but a little flat on flavor. The burger was juicy and delicious. I love their cocktails, but we stuck with waters here. The price is right too– most burgers are 9.99(and so so good!!) and then you can tack on the salad bar for 1.99 more!
Molly B.
Évaluation du lieu : 2 Charleston, IL
The service was fantastic, the food was awful. I ordered the Baja chicken tacos. Both tacos were frozen at the bottom, that is meat and veggies included. I also ordered the spinach artichoke dip. The dip was bland and definitely didn’t taste fresh. The price of these items definitely dies bot match the quality. I was really disappointed and won’t be back again in the futures
Corinna L.
Évaluation du lieu : 4 Westville, IL
I’m surprised by the mediocre and terrible reviews from other people. I was there on a Sunday afternoon for lunch and thought it was great. Fried mozzarella sticks were good, the biscuits our waiter brought us were good, and my hickory bourbon glazed pork chop and baked potato were wonderful! I think our waiter was new because he seemed a bit hesitant but he was very friendly and knowledgeable. I would definitely come here again.
Brandon P.
Évaluation du lieu : 1 Villa Grove, IL
To date this restaurant still holds the title for the worst dining experience ive ever had. Very slow and disrespectful waitresses who like to argue with you when you have to send back your«medium well» burger because it’s still red and bleeding. It took us over an hour to get our food on a slow night … turns out its because our first waitress left for the day and didnt hand off her ticket to someone else. I urge you to reconsider before spending your money in this place.
Jonathan S.
Évaluation du lieu : 2 Chicago, IL
Staff was friendly. Food was ok. Environment was was clean and open. Burger is $ 9-$ 12, other dishes start out around $ 12 and go up from there. I would give it a 2.5 star rating. Was there on Tuesday summer night around 8:30pm and the place was fairly empty. No inclination to come back. I’ve been to other Ruby Tuesdays and for some reason found them better.
Sam M.
Évaluation du lieu : 3 Terre Haute, IN
We had Hickory mountain chicken and the big dipper sampler to share. The entrees were average and the portion size was good. We were there at the busy lunch hour and couldn’t have asked for better service. The real test of a restaurant’s service is what happens when a mistake is made. We had a minor mistake on our order and the staff corrected it immediately. I had heard from a friend they had a spectacular salad bar. The salad bar food was all fresh, but I can’t say that it was anything special. I felt it was a little pricy for a business luncheon. I don’t mean to sound negative, but it was a typical chain restaurant.
Ryan T.
Évaluation du lieu : 2 Champaign, IL
This place is in serious need of new Management. The staff is always super nice and try to be accommodating. I always feel bad for them. The problem is they have been out of products both times we have ate here. The firsts time they were out of Ribeye’s and biscuits of all things. It also took an hour and a half for service. They said due to two people walking out that night. The second time we ate here they where out of biscuits again. Also cheese, and croutons on the salad bar. Aside from that the food was pretty good.
Lexie W.
Évaluation du lieu : 1 Champaign, IL
I don’t see why this place even got 3.9 stars. Me and my boyfriend are very easy to please. We don’t order a lot, we always get something simple to make, and all we ask is a bit of friendliness and maybe a smile or two. Whenever I am here, I do not get that. The very first time I came here, the service was nice(Mind you, this was almost two years ago). I went back again, only to have my burger completely messed up. I decided to give them another chance, however then, they completely ignored us for a half hour. By this, I mean we were there for a half hour(No exaggeration, it was pathetic) before we were even asked if we wanted drinks or anything. I don’t complain, but I made to sure write them a note on their receipt that it was horrible service and that we weren’t planning on coming back again. I felt bad though, because the waiter who ended up helping us was really nice, so he still got a 20 percent tip. I never wanted to return again. Well recently, my boyfriend was craving one of their entrees so we decided to go back in. Horrible service. This bartender, Kelsey, was our server and this was during a time with barely any people in the restaurant– only a handful of people. She barely glanced at us, didn’t greet us, and then when she finally came over, all she managed was a «What do you want to drink?», before running off. Rude. But again, I am easy going.(Mind you, this is all after standing at the front for 5 minutes without a hostess even there to help us) But throughout the whole process, she forgot my boyfriend’s silverware and my burger was messed up AGAIN. Mind you, this is not Kelsey’s fault. It’s the kitchen. I ordered a plain burger, how hard is that really? No, the only thing that Kelsey’s fault is the fact that her service is horrible. As soon as her friends walked in and were sat in her section though, she paid only attention to them, and it took her a good 10 minutes after we were done eating to even give us the bill. Don’t go here. It’s not even worth it and that is coming from someone who is easy-going. If it’s TLDR; Basically, the service sucks and you’re likely to get your food messed up.
Charles J.
Évaluation du lieu : 2 Lockport, IL
Not up to Ruby Tuesday standards, greasy burger, dull dry fries, ribs decent but greasy too. Service was okay but not worth $ 43 tab for wife and I, she was not happy.
Bayrox K.
Évaluation du lieu : 1 Folsom, CA
Food was surprisingly good: salmon was very well prepared, chicken was slightly dry but it was not too bad, artichoke dip was good. onion rings were crisp and fresh. Portions overall were on the smaller side. The restaurant is desperately in need of a make over. The décor is severely dated. Above all, the floors were dirty, like they weren’t cleaned in a week. Come on, all you need to do is run a vacuum at the end of the day. Whats the worst thing you ask? Service, service, service. SERVICE — absolutely the worst! The hostess did not even greet us. Two? fumble, walk away. I guess we just needed to know to follow her. Oh the waitress … one of the worst services in my life. no smile, mumble in a low voice. no silverware, no offer of biscuits. did not come back to refill water ever. she realized there was no silverware on the table until after the food was served. So for ~30 mins we just sat there twiddling our thumbs. After oh 25 mins, she comes back and asks if she can get us some biscuits. we nod our heads and out she comes and I kid you not with one and a quarter biscuit on a plate. Yes, ONEAND A QUARTER biscuit. Who serves like that? we showed our coupon to her at the time of order. After a little while she talks to the table next to us, apparently she forgot to bring their soda and she goes«I am sorry I forgot about your soda. I was caught up in all these coupons». WTH!!! When the food makes it appearance, she did not even care to ask«would you like anything else?» «or is there anything I can do for you?» nope … we had to wait another 10 mins for her highness to come by so we can ask for some ketchup with the onion rings. And you may say … «well, it must have been busy when you went» Oh no no no … we went late afternoon, 3PM, there was 5 tables occupied at most. Even though the food was acceptable, I will NEVER return to this place and sit through uncaring staff delivering abhorrent service.
Vina A.
Évaluation du lieu : 1 New York, NY
Meehhhh… 20 bucks for greased up grease… hmm… AND that was part of the«fit and trim» options. ahem.
John B.
Évaluation du lieu : 1 Cissna Park, IL
SERVICE — too many excuses for issues, drinks arrived during our first trip to the salad bar(order them long before we order entrée) 2 of us were just eating salad bar and we had to ask twice to get rolls, they were almost done with 1st plate before they arrived. DRINKS — Specialty drink(summer ??) glass couldn’t have been smaller, others were fine. ENTREE — Fish trio was good and good portion, New Orleans plate was also good but portion was rather small. VALUE — $ 90 for 2 entrees, 2 salad bars, 1 round of drinks & tip is a little pricy for me OVERALL — 2nd visit to a Ruby Tuesday(always give a 2nd chance) very disappointed and it will be a long while before I try it again.
RJ D.
Évaluation du lieu : 1 Champaign, IL
holy yuck. this place used to be passable, but it’s not anymore. i decided to venture there with a meat eating friend today for an early dinner. i usually concede to eating here when i have mixed company(i mean, vegetarian and not) — because there is a salad bar and i can usually throw together something eatable. tonight… not the case. the server was super nice. she was prompt and friendly and i never had to wait to get beverages refilled… which was great because the sodium content of our food had to be through the roof. i probably drank 4 glasses while i was there. crazy. the«salad» bar? grossness. i took some spinach… and really… that was about it. why? the server who was replenishing the salad bar was not taking the old food off the bar before putting the new stuff in. i watched as he added food to the top of every plate on the salad bar. it wouldn’t be a big deal if i hadn’t already seen what he was throwing perfectly fresh food ONTOPOF. the cucumber bowl was full of frozen, slimy cucumbers. the mushrooms on the bottom of the bowl were the same way. he comes the fresh food… right on top. blech. i also noticed that there were not many vegetables on the salad bar either. mostly meat, prepared salads, some tomato, and a couple other vegetables. when i returned to my table, i asked the server if she could maybe bring some cucumbers or carrots or something — because their salad bar was conspicuously absent of… vegetables. she said she thought there were those things on the salad bar. i explained the cucumber thing, and said there were no carrots. she said she would go and find out. she returned a few moments later and explained that their«manufacturer» had not sent carrots because of the«drought». seriously? anyway. it was a disappointing trip. i was offered a baked potato for the hassle, but it wasn’t what i wanted. i had wanted a big salad. you know… like a regular salad… only bigger… with lots of stuff in it. *************** edited 12 hours later to say: i spent the night throwing up after this visit. not shocking really.
Tyler N.
Évaluation du lieu : 4 Champaign, IL
Ruby Tuesday is always good. Probably one of the best melt-in-your-mouth rib eye steaks I’ve ever had was at this Ruby Tuesdays. That was on a day when I didn’t have much extra time to dwell there. Ruby Tuesday was hittin’ on all cylinders that day. Always a good visit. Always good food. The servers are friendly and some will even play(verbally) with you. My standard meal is the Rib Eye steak with baked potato and butter, with green beans and/or tomatos. I think only once have I had the super salad bar. Which it is. super. Always greeted in a friendly manner at the door and I think only once have I had to wait a few moments to be seated. So good job. Overall, this Ruby Tuesday is great. I’d say that I ear here the most when I have a coupon arrive in email to get some sort of discount. A meal here for two people might run anywhere between $ 30 – 45. With a coupon, depending on which one you use/get, it might cut the meal for two down to $ 25 – 37 or so. I will come here when I don’t have a coupon/special. just not so often as when I do. Good place. Recommend it to anyone.
John T.
Évaluation du lieu : 2 Reno, NV
Service was great. Food was warm and greasy. Not typical I don’t think but it was not good.
Anonymous Y.
Évaluation du lieu : 1 Carmel, IN
If I could give RT a zero I would. Service was slow(waited over 15 minutes to place an order), the order took a long time to get there(we watched a party of 8+ people have their meals delivered and cleaned up by the time we got our food, so at least 30 minutes), the order was wrong(messed up the spices on my dish) and the food unappetizing(the squash side on my wife’s dish was the best part of her’s). After the check was delivered and I had to sign the slip, the waiter was pretty much right on top of us the whole time. I am not going to be pressured into giving a good tip when the service and food was horrible. Not going back.
Grace C.
Évaluation du lieu : 4 Champaign, IL
Boyfriend and I are leaving today to go visit family, so we’ve been steadily working our way through all of the edible perishables in our house. Last night, tired of eating things like peanut butter and jelly sandwiches and slightly-slimy salads, but out of viable leftovers, we debate about dinner. A sudden inspiration: Hey! We have a Ruby Tuesday 2-for-$ 20 coupon! Genius! I would never pay full-price for the entrees we got at Ruby Tuesday.(Lobster carbonara(orig $ 16.99) and chicken & broccoli pasta(orig. $ 14.99?), for the record.) The food is good, but with prices on entrees that rival some of the more high-scale dining in the area, it’s overpriced. Charging 2.40 each for soft drinks is also a little on the pricey side. come on, it’s iced tea. But with the coupon, the check was just under $ 27, which is not bad at all for dinner for two. Plus, I really dig the cheesy cheddar biscuits they serve when you sit down, even though it’s a blatant Red Lobster ripoff.(Who cares, still delicious.) Our service was pretty fantastic. We were seated right away despite the full parking lot, and helped out within a couple minutes of sitting down. Just enough time to make a decision! Also, our $ 2.40 soft drinks were refilled promptly and without asking. I love that. All in all, I’m happy with the Ruby Tuesday here in town, and for a chain restaurant, I think it makes for a nice dinner. But my recommendation is certainly to watch your mailbox for the coupons they send every month — it can save you a lot from your bill(but feel free to tip your awesome waiters on the base price, because they deserve it!)