Autumn Creek Apartments

I dropped into this page to see how the complex has devolved since I lived there in 2009 – 2010. Here’s a little bit of perspective: my rent for a 1 bedroom was, at that point, $ 560/​month. So not only is every problem that the complex has not been resolved, or has become worse, since I left, but it’s now hundreds of dollars more expensive per month. Same crime, same roaches, *same* appliances, zero remodeling, same awful service. They’ve literally done nothing to solve the problems for the past 7+ years.
So, goes without saying: don’t.

I’ve lived here 2 years and have one complaint there really fast to fix any problem the only thing is when they turn fountains off in the lakes and we have standing water which bring mosquitos

If you want to live somewhere where they only care about your payments and not the environment you live in, this is your place! Also if you love dog poop in front of your apartment, look no further. For only $ 600 – 1,000, depending on the apartment, you can have all this and tenants who do not care about your wellbeing, plus more! Did you know a female was raped in Apt. 1179? How convenient is it that the apartment doesn’t exist anymore. They won’t tell you though. Don’t rent here.

The only reason I live here is because I don’t have an income to live anywhere else.
This place is 30 years old and it shows in the inside apartment.
Pretty on the outside perhaps, but lots of mosquitos that bite due to excess water sprinkles that are broken leaving puddles for bugs.
3 laundry rooms, ½ of the machine don’t work and not cleaned or maintained.
Lots of crime here, lots of police here each day.
Gun shooting recently on July 3^rd, 2015, drug busts, domestic violence
Call the Chandler Police for public records on this complex.
Management knows about this not doing anything.
Condition of various units vary, but all are not impressing.
Roaches, bugs are a normal problem here even though there a so called bugs guy that sprays.
Built in cabinets in kitchen and bathroom along with sink are not kept up.
Stove, refrigerator are very old and not energy save. Management refuses to fix them and spray paint over the rusty appliances to make them look new.
Popcorn ceiling paint is very unattractive as dust bunnies hang down.
Maintenance people do their best but are limited with resources from upper management.
Patching up and painting over damages is their solutions to fixing stuff from water damages, mold and huge cracks in walls and ceilings.
Upon my move in:
Patched up paint job to cover up door, ceiling and wall damages, dirty and dusty cabinets, the bathroom tubs floor dirty dark stains, one medicine cabinet does not slide open, several cracks in microwave door and vent frame is very oily /​dirty, master bedroom blinds two were broken, floor in living room had a hole from the linoleum floor not fixed, bathroom sink have chip dark brown pain missing, cabinets door strip on edges, found dead roaches in water heater cabinet.
Management has communicates to me that the units are old, oh well basically.
But rent of $ 890 plus for 2 bedroom for these conditions is way over rated.

My air conditioner leaks between my second bedroom and bathroom
The wash room had most of the machines out for a month
was with out toilets for 3 days
could not use my shower for a week
took a month to replace my microwave and here it is a nice warm day on a holiday weekend and the pool is closed!!! UGH! I can’t wait to get out of this dump

I had a question about my monthly bill but when I walked in and walked towards one of the male office receptionist and as soon as a opened my mouth he stared down at his watch and went straight to his seat, I had some info on my phone to have a better understanding I literally offer my phone to hold and he stares at me and says he can’t help me although Kathy is a pleasant person that is honest but the receptionist that works for her has no time.

If you are looking for an apartment in Chandler, please do not choose Autumn Creek Apartments. It may seem nice (ish), depending on your standards but don’t be fooled. This place is a nightmare. Older construction and badly maintained property is this place in a nutshell, physically at least.
The staff is generally pleasant. Kathy is the best person to deal with. She’s very friendly and helpful. God help you if you have to deal with Brittany. She’s rude, condescending, and EXTREMELY passive aggressive. Only deal with her if you like to be stared down, scowled at, or treated like you’re bothering her by asking her to do her job. She’s not interested in doing her job, at least not in a pleasant manner. I have witnessed her on multiple occasions laying on her horn to anyone who is in the general vicinity of her vehicle multiple times.
If your apartment needs maintenance then you’re pretty much out of luck. They have handymen that do general maintenance. I’m not sure where they found these people but they have no idea what they’re doing. Once they came into my apartment, without notifying me, to fix something that was not broken, that I didn’t report to them. The laundry facilities here are also woefully inadequate. Half of the washers don’t work, or they work almost halfway through the cycle and then stop, locking your laundry in the machine.
Aside from these issues, there are little things that are obnoxious and a waste of time. They are not good at signing for packages that are received. If they do sign for a package then they might or might not lose it. It depends on who is working in the office that day. If something is sent to you and there is the slightest error on the shipping label, they will have it returned to the sender. Multiple times I’ve had something overnighted to me only to have them send it back with the carrier. I ended up getting the packages about 2 – 3 after I needed them.
Again, I would urge anyone looking at these apartments to think again.

Total ghetto. I personally was robbed or locked property stolen 3 times, my 9 year old threatened at knife point and almost shot with bb guns. Looks like its becoming a tweaker paradise there, I had to get out for safety of my family. Think I called 911 or police at least 10 times living there.

I lived there for almost 2 years and it was horrible. Cockroaches everywhere that you can not get rid of, shady people, vandalism and drug deals.

I am getting ready to move out of Autumn Creek Apartments this week. the only reason I am moving is because I finally bought a house. I never once had an issue with Autumn Creek. The staff was always super friendly and helpful. My neighbors were always nice and quiet.
I had one issue with a tennant above me that was very loud once and the staff took care of the situation right away and there was never an issue again.
It is an older building but it was perfect for me.
Zero complaints about this place. If i ever needed to rent again, i would come back here. :)
–Dayna

I wanted to update this review because I have notices a change in the way the apts are ran lately. I am very impressed with management lately in wanting to help solve issues and I feel they are doing a good job at running the place.

The staff bait and switched me on the apartment they showed vs. the one that was available for move-​in. Was told the mgr would contact me, then lied about it pretending they didn’t know what I was talking about when I brought it up. Was involved in too much else so dropped the issue, but am paying the refurnished price or a non-​refurbished unit. In addition, though their online work ticket submission form allows a «do not enter» option they ignore it and will walk in on you. Lots of kids here but are pretty well behaved. A few adults like to have skanky screaming matches in the wee hours.

This place is a dump. I’m a widow, and I have a long-​term chronic condition, still, they allowed their tenant to pick on me, throw a bottle at me, then their maintenance person told me the lock was never changed, They did not paint, but lied and said they did. It’s totally drug-​infested, They don’t keep their word. I would skip it.