IHOP

The service at this location is outstanding. Every time I go I’m greeted with friendly faces and I never have to ask more than once for anything. My drink is always full, something I appreciate even more now that I live in Arizona, and we are always offered to-​go drinks when the meal is done. The place is always clean and well staffed and I’ve yet to have a bad experience here.
As for the food itself, it’s iHop! Not much to comment on other than it’s always been well prepared and tasty. Haven’t had any complaints about any of my orders and they always come to the table promptly. Great location, they will treat you right here.

This location isn’t the best but it’s definitely not the worst. The managers are very down to earth here and the food is good but too many high school kids who don’t care about their jobs working during dinner shifts and too many high school kids ruling the restaurant on overnights. This location needs to stop letting all these damn kids run the show, put their foot down, and get something done. This is a new location, it should be easier than doing at an older one. Do something while you still have control, and the opportunity to. For every person that won’t, there is always two more who will.

Uh… It’s iHOP, my expectations aren’t high anyway. I want pancakes, I want eggs, I want coffee. I come here, eat food and go.
I’m not expecting the best service, but at least pretend to give a damn for the 30 minutes that you’re waiting on someone. Every last person working in that restaurant has a permanent scowl on their face, I’m not sure why they are so unhappy. Did I accidentally run over your cat? A thousand apologies if so. Now I know why I didn’t deserve hot food and got an annoyed look when I told you it was cold.
Food was not up to par at this location. Service took forever, even though the restaurant was basically empty at 10:30am (this is still breakfast time right?) and they had 6 servers. Every empty table was not bused. I could go on, but why bother?
GO TO WAFFLE HOUSE.

Came in not expecting much anyways, but servers were absolutely rude and not attentive to the tables they’ve seated. Monotone faces and stale expressions were not appealing when we were «greeted» either and the tables and seats were oily and couldve been wiped down more carefully and the menus were obviously uncared for. There are like 6+ servers during lunch times which should be plenty for a mediocrely busy restaraunt. Don’t think I’ll be back.

I only go here for pancakes, and I am never disappointed. The bacon could be improved, but I love pancakes!!! Always great service.

Awful service. We were seated for 10 minutes before anyone took our drink order, even though the waiter took the drink order of the table behind us. Then drinks took forever to come out. Food was cold. When they asked how our food was we told them it was cold and all they said was «sorry about that.» Really? My husband never got a refill on his water, we gave up on asking for a box for my son’s pancakes. To top it off they couldn’t figure out how to not charge us for the kids meals, which were supposed to be free with the promotion they were running. We won’t be back.

I was very surprised at our wait time which was quoted 15 – 20 minutes due to the fact that the lobby was full of about 30 people, clearly not in a large group. They got sat fairly quickly, 6 tops, 4 tops and some couples and our name was called in about 10 minutes. Kevin, our waiter was very professional and kept water in our glasses the whole morning. He told us of the promotion they’re having right now which I was very interested in. He recommended the cupcake pancakes I think they are called, so I agreed. Being a younger couple, he had my boyfriend and I laughing pretty much every time he checked in on us, which was often. We waited only about 10 minutes for our food and received our check without pressure so that we could go to the front and pay whenever we are ready. As very fast eaters, we usually go out for the food not the experience. Not to put down the experience of ihop, but the main reason we go is the food and service. I would recommend the stuffed French toast if you’re looking for something and have a sweet tooth, and the chocolate chip pancakes are always pleasing.

Everytime we go to this IHOP we end up getting sick. The kids they have working there are not experienced and have no idea how to make things right when you have a complaint. The cooks are not very good. We ask for our bacon not crisp and it comes out burnt. Told the waiter but he said they blanch it the night before, cook it, freeze it and then microwave it the day it is served. This seems like a lot of work and the bacon ends up like a piece of wood. What is so difficult about putting a piece of bacon on the grill and cooking it fresh.
Another thing that was upsetting is that a lot of kids from Hamilton High School go to this IHOP and they take over the place. They are loud, obnoxious and throw their stuff all over the floor and act like they are having their own private party. Nobody would dare say anything to them because they are entitled. They are all on their cell phones and some were throwing food around. One table had 4 girls who shared one hamburger and never left a tip. They did leave a big mess. The waiter was around their age so I guess he was scared to say anything to them. We have noticed in other restaurants where Hamilton kids go, they are always disruptive and rude. We stopped going to the Wendys by Hamilton High because of this type of behavior.
Anyhow, we both got diarrhea and intestinal problems again from eating at this IHOP. This is the 4^th time. Something is definitely wrong in the kitchen healthwise. We are done —

This last time I went the employees were very rude and we had terrible waiters 4 empty water cups and forgot to bring out half of our food. They were very unprofessional.

It’s a Monday night. You and your boys are out on a lap around town and decide to chow down on some breakfast food. IHOPs close; you roll there. Upon arrival you’re greeted by a shifty woman. She tells you to sit anywhere you want then dips. After chillin at your selected table for like 30 minutes y’all decide to do some reconnaissance on the staff to find only one employee working. WTF managers? Learn to schedule an apt amount of employees each night! Anyways. Waiting for my food still. Been here an hour. We’re the only ones here. If my bacon isn’t cooked right I’ll be outraged. Edits to come on if the food was dank or not.
EDIT: bacon was dope. But they screwed the pooch on my homies food. One homie didn’t get correct the stuff he ordered. Another homie didn’t get his side of bacon, then one other one didn’t get his side of hash browns. Also refill game was straight awful.

Food was OKAY I guess… But I was able to download the Unilocal app, reset my password for Unilocal,and write this review before my check came. Unsatisfied.

I’m sitting in Ihop right now, a chain I hadn’t frequented in years, and I felt compelled enough to write a Unilocal review about my experience. I’d written off the chain years ago, largely because I don’t really frequent chains, but mostly because of the apathy towards food quality and in service I’d grown accustomed to expect at their locations. Today, that changed for me. …At least for this location. Grudgingly I found myself wandering over for a late breakfast/​brunch while I get some car work done nearby and figured I’d suck up their wi-​fi while I wait. My server, this young guy named Bradley, is easily one of the most professional, pleasant and accommodating servers I’ve ever experienced. I won’t tell him this, but he could probably be earning more somewhere else higher in the experienced server food chain. I’m sitting here with my laptop open and I notice all the servers here seem to be intuned to the same idea about customer service, and the customers reciprocate. I’m hearsing sir, ma’am, yes please
— flowing freely, reciprocally from customers. Maybe it’s the location? Maybe it’s time of day as well. Most of the people here are seniors. Whatever the reason, I think the team and management here should be proud of the customer experience they create. Today Ihop won back a customer.

The service was terrible and my cakes were cold as a winter day in Canada. When I sat down there was syrup all over the table and it got all over my pants. You could say I was in a real sticky situation! #jokes #cool

Restaurant is clean, fully staffed & food was good. Better than village inn or Denny’s. When you need a quick bite at a family friendly spot, this is a great place to stop.
Best part ??? Kids eat free with paid adult! Now that’s a deal

The atmosphere is great. However, the food was not brought up to par. The food took a while to get to the table (25 minutes) …this was also like 9pm at night and there was only me and another customer in the restaurant. Additionally, the waitress was no where to be found 90% of the time. I believe she was always in the back. I wanted ketchup for my eggs, and had to wait for her to get out from the back. After about 15 minutes, I asked some other waitress to get mine. I would not recommend this store. They were slow (especially when there is only 2 customers in the entire restaurant and that it was 9pm and should not have to wait 25 minutes) and the food was not up to par.

Kevin, our waiter, was very good. He kept me hydrated with iced tea which is rather important to me. The goofy thing is a fresh straw with every glass?
I had the California skillet. I would recommend it.

What’s not to love about 24hr breakfast!!! This place is new so already it’s nice, clean, and vibrant. I came during negotiations off goes so didn’t have to deal with the ridiculous crowds during peak mornings.
Ordered a simple breakfast with eggs and buttermilk pancakes. Just your standard stuff and it hit the spot. Nothing outrageous just breakfast for when your craving it at 10pm or early morning.
Staff was very friendly from the greeter to the waitress.

Unimpressed. It’s a new location so I’m being generous with my rating, but it wasn’t a good experience from the beginning. A dying bug greeted us at the front door. Ugh! No human in sight to greet us, which gave me time to notice the stains on the carpet and the straw wrappers that no one bothered to pick up. You’d think they would take a bit more pride in a new store. Once finally seated we received menus that had dried on food on the back. Really? No one took three minutes to wipe down the menus? And it’s not real busy — not that being busy would be an excuse for uncleanliness in a restaurant. Our server Ryan is very attentive and sweet. It’s unfortunate that the place hasn’t been better cared for considering how new it is.

The last time and this time sat at a table for over 10 minutes with no server. Last time they gave the excuse that the coffee pot was gone. This time I sit here waiting with a coffee pot and still no one. I know this place is new but the service has gotten worse since they opened.

This is a new location so naturally everything inside is new and well kept. The wait staff is friendly and very attentive, despite being overwhelmed during their peak hours they did a good job at checking in on guests regularly. The food and wait times were standard for IHOP, which is decent quality for the money spent.
Our only hiccups were with the waiting area and table — as is the case with most restaurants, there is very limited space to sit/​stand while you wait for a table. Being in the final weeks of my pregnancy, sitting outside in the sun during the AZ summer is quite difficult, but at the same time there was no space to sit or even stand inside. Once we got a table for two, the table was quickly filled up with coffee cups and water, leaving little room to maneuver while eating. Despite this, the server brought two additional glasses of water although there was no space (he was trying to push our plates and stuff while we were eating to make more space.) and they weren’t yet needed — we sent them back.
Aside from that everything is great. I recommend coming to this location — I normally get turned off from IHOP due to sanitation and cleanliness which was not the case here!