Ben Silver

I am in the middle of an order for a cap. I’ve been a Ben Silver customer for three decades at least. Most of my purchases were from a while back when their prices were more reasonable. I have a pair of their cuff links and a bunch of ties, all British repp (regimental stripe).
My order was finally listed as back-​ordered and still is. My emails to their customer services elicited that it would soon be shipped and then that it had been shipped. Another email said that I should get the cap by the end of this last week (I did not). And the order is still listed as back-​ordered and not shipped. I’d sure like to get the cap before spring.
I will say that their quality is superb. I have not had such problems with shipping and customer service before and am disappointed.

Came in here because my husband was buying a gift for someone. The store is beautiful and very well laid out. Almost exclusively for men, but a few pieces for women in the very back. The store reminded me of Brooks Brothers but on a smaller scale with Southern flare. Think Brooks Brothers meets Whale-​on-​my-​pants attire. They have the most beautiful cufflinks if you’re looking for a gift.

I have purchased a couple of ties from this store. The ties are not cheap and run at least $ 100/​a piece. I have found that they initially look nice but after wearing them, the material remains all crumpled and wrinkled. Not like most ties which smooth out in the knot area after wearing them. I think the ties are way overpriced in regard to the material they use in making them.