LulaKate

I am in LOVE with my Lula Kate bridesmaids dresses as well as my rehearsal dinner dress. The great thing about Lula Kate is the ability to get creative with your dresses. We decided to go with an ombré theme for my wedding. My wedding planner, Megan at Ooh! Events had the fantastic idea of doing my bridesmaids dresses in shades of pink from light to dark. The dresses turned out perfect! Llewellyn at Lula Kate was wonderful to work with. She handled all of the coordination of getting measurements and contracts in from my bridesmaids so that I really didn’t have to worry about a thing. She is astonishingly quick to respond to emails and resolve even the most minor of issues efficiently. I was also impressed when I emailed her a few weeks before my wedding to tell her that one of the bridesmaids dresses did not fit (well, turns out it did fit lol — my sister just had it on incorrectly!). Even though we ended up not needing it, Llewellyn responded within 15 minutes to my email with a number of options to resolve the situation. Although the price point is a bit higher, the quality is fantastic, you are unlimited in your ability to be creative, and the customer service is outstanding. I am super happy with my decision to go with Lula Kate for my bridesmaid dresses.

Nothing is ever perfect, but a solid company looks for solutions in the case of problems. LulaKate went above and beyond for me for my recent wedding. I learned two things from the experience: 1) There are HUGE benefits in working with a small, customer-​focused company that is not owned by a large fashion conglomerate; 2) The fact that Lula Kate makes their dresses in the USA is a true asset.
I ordered my wedding dress from LulaKate b/​c I loved the simplicity in the proposition for bridal. Not an insane amount of choices, but a very understated, classy, reasonably priced dress. I also tried to «vote with my feet,» with my wedding purchases, and really liked the idea that LulaKate’s dresses are made in the USA. The dress that was ordered for my by the LulaKate retailer was much too large, and the week before my wedding, the tailor that I was working with had managed to completely ruin my dress by taking it in too much, letting it out, making it lopsided… I won’t go into more detail than that!
After a bit of a meltdown (so embarrassing!), we called LulaKate directly – LulaKate to the rescue. On Friday at 4 PM, we talked to an actual WONDERFUL person in the company as she was boarding a flight back to Charleston from NY for a meeting. She assured us that LulaKate would be doing everything they could to make sure I had a wedding dress I was happy with. I went back to the retailer to be re-​measured on Saturday morning, and Lulakate staff who were working over the weekend, mind you, in the middle of the summertime, ordered me a new dress. To be hand sewn, and delivered, in 48 hours. Yes, that’s right. They made a new wedding dress for me in 48 hours.
The dress was overnighted, needed minimal tailoring by the time I got it on Tuesday, and I was so happy with how I looked on my wedding day.
This all would not have been possible if LulaKate was not a relatively small business with passionate, driven staff. It also would not have been possible if Lulakate’s production occured outside of the United States. My dress was made for me in South Carolina!
Thanks to all at LulaKate who made this happen. Granted, my wedding dress fiasco was not due to any fault of Lulakate – but the company stepped up to make sure that I was happy with my dress. It takes a special kind of person and company to work in bridal. I never knew how stressful the whole wedding process would be, and technically, you have «one shot» to make it right. LulaKate understands that! I’m a loyal supporter!

I have been the BIGGEST fan of LulaKate since I received my first LK dress 2 years ago! I got the Casey top with the Tulip skirt for a Christmas present. Not only is it super comfortable but it is just so versatile! I’ve worn it to work, church, showers, and a wedding! After my first dose of LulaKate, I have to admit my love or obsession as some may call it grew! I have since purchased a Sassy Stripes dress, RTW dress and a Harleston Skirt! Both so fun to wear and mix different pieces with. Not only are the dresses amazing but the fabulous and fashionable ladies at LK are simply the best! I will not only continue to order dresses but will also recommend them to all of my friends and family!

My cousin ordered her bridesmaid dresses from Lula Kate. On the front end they were overly helpful; however, once the order was placed the service completly disappears. For $ 300+ per dress, one would expect superior service from start to finsih. So far, our dresses did not arrive the week they were expected. When we called about the delay, we were told they will come two weeks later than expected– leaving little time for alterations. Not only were they late, no one was notified they would be late. I dont care if they’re busy. You took my money. You took my measurements. You gave me a date of delivery– the dress should be here.

I purchased a bridesmaid dress from Lula Kate. I am not impressed with the dress or their customer service.
The dress quality is poor, yet extremely pricey. The sizing chart originally sent to all bridesmaids does not contain accurate measurements. We all went to professionals for measurements, yet every bridesmaid has needed extensive (pricy) alterations. Some of the dresses were even stitched unevenly!
From my experience, the Lula Kate employees were helpful, accommodating to the bride and organized on the front-​end, but they’ve been horrible on the back-​end. Once the dresses were purchased and shipped to all bridesmaids, Lula Kate wants nothing to do with the customer. When contacting Lula Kate to express our unhappiness, they did nothing to help.
With all the accommodating, helpful vendors out there, I suggest avoiding Lula Kate. For what Lula Kate charges, I was expecting quality — a quality dress and quality customer service. Needless to say, I am extremely disappointed.

My friend picked out our bridesmaid dresses from here and we were expecting top quality and for them to look really cute, but they have turned out to be a complete disaster!
We paid $ 300 per dress and ⁴⁄₅ of the dresses that came in look terrible. We have all had to get them altered, which we realize is normal for dresses, but two of the tailors even commented how poorly the dresses were made. My dress had to be sent back to Lula-​Kate because it was completely unwearable and not even sewed correctly. A few of us actually tried on the dresses IN the store so we expected the dresses to come in at least close to how they fit in the store. That was not the case.
In calling to express our concerns, we were basically told more or less Lula-​Kate is sorry we are unhappy. Needless to say, each of our dresses is now up to about $ 350-​$ 400 after the extensive alterations we have had to get done.
I would never recommend this to anyone looking because of the inconsistency. I have known people to have great experiences here and have seen great photos, but when paying at least $ 300 a dress, it shouldn’t be a gamble. And furthermore, at that rate when the entire crew of girls’ dresses look awful, something should have been done on their end.

Cutest skirts, shorts, dresses, shirts and belts! A good friend of mine is good friend with the designer (Katherine) and introduced me to her in 2003 when she was only making skirts and belts, stitching all by hand, out of her studio apartment on King Street.
I moved away from Charleston soon after, but continue to order from her. Service is great. They run promotions and have great sales often.
The prints they use are creative and fun. Amazing quality work!
I just wish we had a real summer in San Francisco so I could wear more of her adorable dresses!