Charlevoix Inn and Suites

We had a nice experience here ! Nice staff… clean rooms, pet friendly too ! Highly recommend ! And Paige was such a nice young lady…(she was in housekeeping) !!!

We really enjoyed our one night stay at this hotel. The room and the bed were quite comfortable. The shower was really nice.
The staff was friendly and helpful, even to the point of sending us in a direction to what they said was the best ice cream in the country — Kilwins — and by the way, they were right! Yum.
I would definitely want to stay here again, if we ever get in that direction again.

This is a good option for those looking for a pet-​friendly hotel.
The location is not quite in downtown Charlevoix but it’s only a few minutes away by car. We found the suite to be clean but a tinsy bit outdated (no biggie). The heater is very touchy and even at the lowest setting, we found ourselves wanting some fresh air. At least you can be sure you won’t freeze in Michigan’s frigid winters if you stay here!
The staff was great and friendly, even towards my dog. The breakfast was lite but good and they have a nice selection of Tazo teas and coffees (including decaf) which is available 24 – 7! My dog and I would stay here again.

I am completely impressed with the staff at this hotel! I originally had booked rooms at another hotel in Petoskey that for numerous reasons did not work out. Scrambling, we contacted this hotel to see if they had rooms available for check in for that day and the next two. The clerk (Nancy?) was unbelievably helpful and beyond understanding, especially after the nightmare we were having at the other hotel. We ended up saving money and this hotel has a pool and hot tub! The room was standard and clean. The entire hotel is clean. The free continental breakfast is better than average and includes waffles! We ended up having to cut our stay short due to an emergency at home, but the staff again was amazingly understanding and went out of their way to help us. I will definitely stay here again!

Very nice and clean for the price. Staff were nice and the free breakfast had just enough variety to meet our needs.
reviews were not good and I thought I needed to contradict what I read there. Will stay there again if ever back in Charlevoix.

Having stayed here before, I was pleasantly surprised to learn that there is new ownership of this hotel. The desk staff is very polite and friendly; Kimberly is terrific, and has good suggestions for local restaurants, etc.
The new pillow-​top mattresses are HEAVENLY; I lay right down and went right to sleep. It looks like they are re-​doing the rooms a few at a time, so I think some further changes are underway. The new flat-​screen tvs are terrific!
I didn’t use the pool, so no comments there, but it looked very popular with the hotel guests.
The breakfast is very nice; much better than I expected.
Ok, a few negatives (and really, not that critical):
1. Please get a different coffee service; the coffee you serve is dreadful. Please.
2. Please get a new ice machine. Please.
3. The housekeeping on Sunday was not the greatest; it was, in fact, very sloppy. I think this must be the weekend staff; the other nights were fine. They didn’t even make the bed, they just pulled the sheets up and put the pillows back, they didn’t tuck anything in.
All in all, however, a very good price, and a very good hotel. I will come back here.

Very clean and quite which is great. The beds are a little on the stuff side. The staff is very friendly and are willing to accommodate most requests. However, for the price of a room for one night I feel like you should get a little more. The rooms felt a little outdated and lacking amenities. They do have free WiFi too.
All and all, not the best hotel but certainly not a bad place to stay if you’re looking for something in the area.

Clean and quite. Nice staff and VERY comfortable beds!