Matthews Crossing Apartments

Water pipes constantly broke. Management was terrible. And they had my vehicle towed too.

I have lived here at Matthews Crossing since 2010 and this is my first review of my experience here. The park around the complex is convenient and has two ponds where I love to go fishing and walking. The park area (McAlpine creek park) is huge and is a nice place to relax that is within walking distance of my apartment. Entering and leaving the apartments in your car can be dangerous because the only way in is to turn onto the very busy Highway 74. There needs to be a stop light because waiting can get very long until a break in the traffic lets you out or in. Sometimes I leave 15 minutes early to get through the exit/​entrance of the apartments. There are no assigned parking for your car so it is a first come first parking spot available basis which can be aggravating. There seems to be more living here than spaces for cars. Also, be very aware that if your tag expires and it is not corrected in the time the apartment complex wants, then they will toe away your car at your expense! There is no law that states your car must be toed away because of expiration of your vehicle’s tag but this apartment complex makes up their own law on that issue. Other parking lot issues were when the complex upgraded their pavement topcoat it forced some of us to park very far away and walk back to our apartments. It would have been better to pave smaller areas at a time than the choice they made. Grocery stores include wal-​mart on sardis rd about 10 minuets away and the new wal-​mart going towards Charlotte from the apartments that is closer. However, you have to go all the way to sardis road red light and make a U-​turn to go to that new grocery store. There is a school close by on monroe road but it is very racially imbalanced and that may be a concern if you have younger children. In 2010 when I moved in, there were 3 swimming pools and 1 hot tub. However, something happened to the hot tub in 2012 and Matthews crossing filled it in with concrete! I was surprised they didn’t upgrade that hot tub or at least fix it. The poured-​in concrete left an unsightly area at the pool. If you have children, there isn’t much for them in the way of playground equipment… just one small gym set that is very close to another building far away from being useful for the whole community. Also so far there is no plans to build anything new for the kids as of calling July 2013. The grounds are kept clean and neat and the only problem outside is bees and ants that are around the trees blooms at certain times of the year. The ants worry me because I have seen large ant hills around the steps. Unfortunately there isn’t many considerations for the handicapped around all of the apartments. Some of my family cannot visit me because the lack of any ramps to my first floor. There is only a grassy hill and steps that can be difficult for the elderly and those who use canes to walk. I wish they would at least install a ramp. Service at the apartments is a mixed bag… they will come promptly but I have had to call back and remind them for fixing the toilets. I also have asked that they clean the concrete in front of the apartments because it has years of stains and chewing gum marks and other unsightly marks on it but since 2010… it still hasn’t been cleaned! They made one attempt to pressure wash the area but was a waste of time and didn’t improve the concrete. The appliances are very basic and are nothing to bragg about. However I was impressed that the apartments include a washer and dryer! That was nice because I didn’t need to arrange delivery or purchasing of a new one. Also in the kitchen there are no drawer pulls and this is something that other apartments have in this price range. I cant tell you how painful it can be to attempt to open a door and rake your finger nails because I pulled to wrong side. They need cabinet pulls in the kitchen! The bathrooms have outdated old toilets and need two flushes to flush correctly sometimes. I have had to call for service here in my apartment for the toilets and because they run and make noise a lot. Probably the toilets are wasting money and need replacing. On the rent, I do agree with one other reviewer that the rate of increase at this apartment complex is very high. Last year and this year the increase has been nearly 10%! That is a considerable increase compared to other apartments in the area that don’t go above 6%. This is something to consider if you plan on living here over a year. To give you an idea of what 10% is and how huge that kind of increase is… just think of adding $ 80.00 per month on your rent every year! You can imagine that your future here might not be too long. That can be a huge problem if you have children enrolled in the schools or other obligations that are hard to change. I seriously don’t think I will be able to stay much longer with rate increases like that. Inside, the apartments are very spacious and the amenities are nice. I love the 9 foot ceilings and fireplace.