NY Bride & Groom

I took my daughter in here after having a not-​so-​friendly experience at Mecklenburg bridal. These ladies were so nice and very helpful. The selection was excellent and they were very helpful to my daughter while trying on. I wish I would have known how much they charge for alterations (I was told plan for just shy of $ 400). I would have taken the dress when it arrived and got quotes first. My other daughter is the maid of honor and the selection was excellent also. We found and purchased a dress in under 2 hours. The MOB dresses for me were lovely but I found a very similar dress at Nordstrom that requires no alterations and was half the price once you factored in rush fees and extra length. Overall, I would highly recommend this store. You will not have snooty old ladies look at you funny when you tell them your budget.

I had an amazing experience at NY Bride & Groom! This place seriously is a bride’s dream. They have any dress you could ever want. That is not an exaggeration. There are rows and rows of taffeta, crinoline, chiffon, beading, and lace. When I walked in I felt like I was in paradise. I even said out loud that if somebody couldn’t find a dress in here, they had no hope. And guess what? I found a dress.
Let’s rewind a bit. Once my mom and I walked in, we immediately got a great feeling. The front of the shop is chock full of sample sale dresses. Great choices, I must add! Then, the second area was the largest selection of bridesmaid dresses I have ever seen! Once we entered, we were welcomed but not pushed. That is my absolute favorite type of service. I love shopping alone and I don’t really want or need a ton of help. Of course when shopping for wedding dresses, you definitely need someone to help you get in and out of the thing, but really that’s about it. Tori, who helped us during our visit, even explained that nobody knows what dresses to pull better than the Bride herself. That’s why they allow you to peruse the shop and pull your own dresses. Perfect.
We looked through the racks for a while and it didn’t take long for me to find a dress, the dress, that I had been eyeballing on the internet ever since I got engaged. I ended up choosing 5 dresses to take to the dressing room and try on. Tori was right there waiting to zip me up after putting each dress on. She offered her opinion, but was never pushy or overbearing. The one that I fell in love with on the internet ended up being even more beautiful when I put it on. It’s the most beautiful gown ever! I didn’t end up walking away with it that day, only because I am waiting to purchase it at the trunk show. But, if it weren’t for that. I would have walked away with it that day and been happy as a clam.
If you’re a bride in the Charlotte area or live in a nearby state and are willing to travel, make your way to NY Bride and Groom stat!

Worst service ever. Don’t go if you expect any help or a smile. They are terrible. I’m so disappointed.

I was bridal gown shopping alone and treated terribly at another store so I stopped here. I love the laid back atmosphere. Everyone was SO friendly and they allow you all the time you want to browse the WIDE selection of dresses and try on however many you want for as long as you want. Pictures are welcome, and you aren’t rushed or pressured at all!
You don’t need an appointment, but Mona helped me continuously for almost 2 hours (while helping others as well)! She’s amazing and made me feel great. They had two of the dresses I wanted to try on that other stores didn’t have! In the end I ended up going back the next day and purchasing a dress that I tried on in the other store (where I was treated terribly) — NY bride and groom didn’t carry it but they were able to special order it for me. I feel so much better about getting my dress here! Thanks Mona and everyone else for being so respectful and making the process enjoyable. Can’t wait to get my dress in and continue working with you all!
The hours are great too!

I had a great experience here! NY Bride & Groom has the best/​largest selection, and they let you look through all of the gowns yourself to choose the ones that you like and want to try on. So many places shun you to a room and then bring you dresses that they think you will like and dont even allow you to take pictures. NY Bride is very laid back, no-​pressure (and pictures are welcome to help you look back), which is why I loved it. Once you are ready for their help, they are happy to help you get in the dress etc. Everyone was super friendly and I would recommend NY Bride to anyone who is dress shopping! They are also a one-​stop shop for brides, BMs, and Groomsmen too. Corey was also great and very helpful in the groom’s dept! I loved everything about my experience here. Even down to the alterations (I was working on a pretty strict budget) the girls were helpful to suggest ways to help me save money in that dept too! All in all, wonderful wedding experience and highly recommend! :)

I purchased a dress from NY Bride & Groom in April. I live in Phoenix, AZ– but wanted to shop with my family while I was in town. Upon arriving it was clear they had a large variety of dresses, but the store was completely chaotic and dirty. I was assigned a consultant who seemed ok. She helped me select a few dresses and then she just disappeared. After 15minutes of being alone with my family trying to clip dresses to my size a woman comes over who looked completely unprofessional (not the look of someone who wants to sell you a dress that costs as much as a used car). She then acted completely unprofessional and was obviously uneducated about dresses. After finding a dress at a deep discount in comparison to the dress shops I saw the dress at in the past, I decided to commit. My pathetic excuse for a dress consultant then measures me for a size 8. I know wedding dress sizes run large, but EVERY dress I had been sized for in the past averaged around a 4. After not trusting her judgement I decided I wanted to leave. My family couldn’t understand my frustration and forced me to stay and just have another consultant measure me. She did, and sure enough I measured at a 4. My step-​mother then ordered the dress and requested it be sent to my home in Phoenix.
Fast forward 4 months–
I receive a call from NY Bride & Groom asking me to come in for my fitting. I had to remind them I lived in Phoenix and planned to have alterations done here. They then shipped my dress and it arrived crammed into a box like it was a dirty towel. The dress was also in a pathetic excuse for a dress bag which obviously protected it from nothing because a few buttons on the back of the dress were already loose. And to beat it all, the dress was way too big! Imagine if I had gone with the 8 first recommended to me!
I am now selling the dress and rushing myself a new one from a more professional bridal shop. I will scream from the rooftops-​DO NOT SHOP AT NY BRIDE & GROOM!

My sister recently got engaged. Today we visited NY Bride and Groom to do a little dress shopping.
Upon Entry:
The first thing that you notice is an array of beautiful gowns. The layout starts with samples, then bridesmaids options, then more bridal gown and ends with a very plush and spacious dressing room.
Service: The service was superb. Dina assisted us and she was phenomenal. She provided just the right amount of assistance. She allowed us, as all customers are allowed, to browse the floor and select dresses to try. She checked in regularly and helped to tie corsets, embellish with more bling and made awesome suggestions.
Selection: The selection of dresses available is quite extensive. My sister was able to provide inspired looks from Pinterest and NYB&G had similar if not he same selections available. They have a very WIDE range of sizes.
Price: The pricing ranges from low hundreds to $ 2500+. However, they have a sample section with absolutely gorgeous dresses up to size 20. Some of the dresses needed a little care (dry cleaning) but for the prices, most were steals.
If you are a bride-​to-​be or just looking for formal options, check out NY Bride and Groom, you will appreciate your visit!

Hands down NY Bride & Groom is the best bridal shop around. Excellent service. Great prices. Friendly staff. Plenty of options!

The most wonderful wedding salon. After a terrible, and I mean terrible time at J Major salon my daughter had a magical experience at NY Salon. They went the extra mile. Not only did we find «the dress», but the veil accessories and bridesmaid dresses. As mother of the bride they gave my daughter the bridal dress experience all mothers dream of. Thank you from the bottom of my heart.

I bought my wedding dress here, then took my Maid of Honor to go bridesmaid dress shopping– she was so impressed with the selection, atmosphere, and friendly service that she ended up buying her wedding dress here, too!
They can get busy on the weekends, so try to go on a weekday if possible.
AMAZING alterations team! They can only alter items purchased there, and fittings are on Tuesdays/​Thursdays/​Saturdays.
Great staff, great selection, solid prices.
I went to multiple places to try on wedding dresses, and this was the only place that made me feel special and gave me that ‘Say Yes to the Dress’ feel!

They have tons of beautiful dresses. Tons. That’s the only reason I’m giving them any stars at all. When I walked in with my Mom a guy told me which room I would be in and that I could go and start pulling dresses. I go and start pulling dresses and eventually found one I loved. HOWEVER. The girl that was assigned to help me was the most unfriendly and rude girl I have met in my shopping process. I would love to have that dress I tried on but I could never ever give these people my money. Totally unprofessional and uneducated about dresses. They lack passion for this industry. They made me feel like I was buying underwear at walmart. They didn’t even seem to care I was about to spend almost $ 2,000.00 on a dress.

Very helpful! Went in for a veil 2 months before my wedding, they make them in house, so quick turn around, said it would take a month. I forget the name of the woman who helped me but she was quick and helpful, loved it!

Just went in there! Felt really discriminated the girl looked at me up and than and then said it took 4 – 5 months for a dress to come in! Mind you not for a bride for a mother of bride dresss! I showed her one style I like and did not even let me try it on! The size was perfect but they do not sell of the rack!

Had a fantastic experience at NY Bride & Groom. Great selection of dresses and friendly and knowledgeable staff. They also were not pushy and allowed my friends and I to just enjoy the fun in trying multiple options on. In the end I did end up buying my dress here. Very satisfied customer and will definitely recommend it to my friends!

NY Bride is amazing. I had looked in EVERY bridal shop in Wilmington, Raleigh, Charlotte, Cary and a few cities in between. Everything from the super fancy/​expensive (Alexia’s, Hayden Olivia) to the rather ghetto shops (shall not be named).
NY Bride has the best selection, hands down, of any of the stores I’ve been to. The store is very relaxed, not fussy, and you never feel rushed or pressured. It may not be the fanciest store or the best location (yikes), but that is likely how they keep their prices so low. They carry the same designers and dresses as many of the fancier stores, but for a fraction of the cost.
Let’s just put it this way: I tried on the very same WToo dress at Victorian Rose (in cameron village, Raleigh) that was $ 1300 at that store… The SAME dress was $ 800 at NY Bride!!! I was shocked at the mark up that the other stores charge!

Probably the nicest bunch of bridal stylists in Mecklenburg County. Don’t let it’s location on South Blvd throw you off. These ladies were tripping over each other to attend to us and help find my «dream dress». Perry and Mona were amazing help!
Keeping my fingers crossed my dress gets here in time for the wedding. I’ll add an update if/​when it does!

I’m judging the horrible phone customer service I received when attempting to get help ordering a bridesmaid dress.
This is clearly a David’s Bridal type business that takes no pride in their service, so I’m not sure this review even matters in terms of real bridal boutique evaluations.
Called the store to have them tell me they needed to call me back in two hours to answer a sizing question.
Woman called my measurements «grossly inaccurate» when I provided them. The measurements were professionally taken and reflect my body, so a tip for the rude staff at NY Bride-don’t call someone gross! That just damn rude.
When I informed the staff member that those were in fact my measurements taken from a bridal salon for my own wedding dress, she rudely replied, «I’m just trying I help you out here.»
No, you’re being a jerk. Not trying to help me out.
I subsequently called my local salon and ordered the same dress from them. Luckily there are lots of options and you don’t need to buy your dress from this place. I’d never give them my money solely because of the phone experience I had. I can only pray my friend experience was better when she purchased for gown.

Visited with my mom while I was home for Thanksgiving. I wanted that experience with her and I NY Bridge & Groom totally delivered. No pressure to buy and the selection was amazing for a plus-​size bride. Their sales folks were all super nice. I went at a time when they were having somewhat of a clearance with some of their sample gowns so it was enticing to be able to walk away with a dress.
I was so thankful that I didn’t have to make an appointment and that NY Bride & Groom wasn’t stuck up.

I visited no fewer than 15 bridal stores in the NYC and Charlotte areas when I got engaged — some even multiple times. I’m fairly sure I tried every single bridal salon in Charlotte/​Cornelius/​Matthews/​Gastonia (with the exception of Nitsa’s — they never got back to me when I inquired about a dress.) After all that legwork, I ended up getting my dress from NY Bride & Groom. They’re a perfect balance — not snooty and formal like some of the schmancy stores, but also not «low rent» and depressingly self-​service like the cheaper options. Every single consultant I worked with during my dress quest was knowledgeable and friendly, and they know when to give you space as you browse. They’re there when you need them (or try their best if the store is super busy), but never on top of you.
There is absolutely ZERO sales pressure, which you see at a lot of at other bridal stores. (Many stores won’t even let you take photos, which I consider a giant red flag that they’re jacking up prices or pretending to have exclusive merchandise — they’re purposely making it harder for you to shop around to verify.) NY Bride & Groom’ s prices are super reasonable — there were several dresses that I had debated over for awhile, and I’ll be the first one to admit that I called around other places to see what they cost elsewhere. NY Bride & Groom was right on par with even one of the most price-​competitive, larger stores I browsed in NYC, and even an online-​only retailer.
They were super patient with me the numerous times I came in to look at another (and another… and another) dress that I had seen online that I wanted to try, and they have a borrowing program that allows you to order samples that they don’t have in stock (for a fee that can later be applied towards your actual dress purchase). They were so wonderful that I legitimately hoped the dress I decided on would be one they had in stock, because I felt that of all the 15 stores I had gone to, they truly «earned» my business more than anyone else. In the end, the dress I picked was under my max budget, and with some minor (but transformative) alterations that the consultants helped me envision, it’ll be exactly what I wanted.
Bottom line: I’m cost-​conscious and I want good selection and great customer service. I did my due diligence shopping around, and NY Bride & Groom has impressed me on all counts. I’m still awaiting my dress, but barring something going wrong during alterations, my experience will have been pretty much perfect.

The BEST experience in a bridal salon this far. I’ve visited multiple locations in different cities, NY Bride and Groom strikes the perfect balance between top notch professional customer service and a comfortable and laid back experience for the customer. I’m a plus-​size girl, and have NEVER been able to walk into a bridal salon to have plenteous options!!! I look forward to purchasing my gown here, and highly recommend this location to any bride in the search process. Oops, I forgot to add that the prices are wonderful as well… plenty offered in a multiple of price ranges.