Sbarro

Absolutely THE WORST airport food I’ve ever had. I ended up throwing the entire Spinach and Mozzarella Stomboli out after 2 bites. Disgusting.
The cleanliness of the restaurant as a whole has much to be desired.
The tables are old and dirty, and the floors are cracked and look as if they haven’t been cleaned in days.
Sbarro’s has been a trusted brand of mine for years, but if this is an indication of things to come with this company, I won’t be a customer in the future.

This was honestly the worst «Italian» food I’ve ever had and that includes having dined at various other Sbarro locations. I hit up this location as I was en route to New York and it was the most convenient option and well-​trafficked by other diners so I thought «what the heck?». I ordered a Sausage & Mozz stromboli because 1.) I was starving 2.) it just needed to be heated up and wouldn’t take long to be ready and 3.) it was a nice compromise in size since one slice of pizza may not have been enough and two probably would have been too much.
The stromboli was brought out of the oven looking appetizing enough and sufficiently heated up. That was the best part of my experience. The bottom of it was as hard as a plank of wood and when I tried to cut into with a plastic knife, I was unsuccessful. Even if I had used actual silverware, I would have faced a challenge. I tore it with my hands because I wanted to be able to more easily dip it in the marinara sauce that I got.
The inside was a little mushy, as if the dough hadn’t properly cooked. The sausage had zero flavor and they seemed to want to compensate by just piling on more cheese… which was similarly tasteless.
The marinara sauce that accompanied it was watery and it, too, lacked flavor. Heck, even the sodas that were in the fridge were barely cooler than room temperature so I couldn’t even get satisfaction from my Coca Cola.
I really don’t like to slam a place but I also don’t like to mislead others with my reviews either. I hope they evaluate this location and make some big changes immediately. Luckily, they are inside CLT airport and, thus, benefit from constant traffic and visited by people whom they don’t expect to be regulars. I’m sure others, like me, come here due to brand recognition and the convenience of its location. I’d be curious as to how many people who have eaten here would come back if given the chance.

Food was barely edible, and Luke warm. Dining area was filthy. Sbarro used to be a good bet for quick, decent food. Chicken parm tasted like nothing, sauce was mostly water, bread tasted like it had been microwaved and left to sit and get hard. Only good thing I can say is that it was carbon based.

Nice selections but I would put the hot food before the pizza and you dont see it until you go to pay. Expensive but it did hit the spot

Wow the pizza is cold and pepperoni is falling off like an afterthought… WTH sbarro? Now mediocre isn’t even bad enough u have to go sub par with it… Smh

I had a slice of the stuffed pizza. Can’t remember what they call it. It was a large piece, it was flavorful but awfully greezy. This place was conveniently located right across the aisle from my gate, so, I suppose that was a plus. Ok, for a quick bite when you’re running on empty.

I think that’s the greasiest pizza I have ever had. It was dripping everywhere on us while we were trying to eat it. And $ 14 for two pieces of pizza and a soda is a little high, although they were big slices. Stood waiting for a few minutes with no other customers before someone helped me. She was very nice though.

This place is a no frills fast food place where you pick your food at the counter, put it on a tray, and pay at the register. There is seating available. When I came up to the counter, the server ignored me for about 2 minutes until I asked for help. I was given a slightly warm overcooked piece of breakfast pizza with scrambled eggs, sausage, and cheese. It was very dry. I ate part of it, and threw the rest away. Stay away from the breakfast pizza.

Worst Sbarro I’ve ever been to. The pizza was rubbery and luke warm. There were plenty of open tables but not one clean one. The trash cans look like trash cans that come from large corporate restaurants. The coffee and soda stations were not much cleaner. Definitely didn’t feel as if I was eating in a sanitized environment. I can understand if they were busy then had would have some excuse. To top of these interesting experience, two employees just sat down to eat. Unbelievable! Management has no regards for cleanliness.
Sbarro, what happened?!?

Typical Sbaro menu. Unfortunately this franchise is very dirty. I work in the airport. So I see it regularly not like the passengers who just pass through. They do a booming business due to the airline passengers but when I look around the dining area I think could use a power washing and a few gallons of bleach.
Just think of what we cant see. Where is the health department?
Hey manager! The food is good but clean the dining room. Please!

I love Sbarro’s I used to eat. This pizza as a kid at the local mall. Service was great and the pizza was as I remembered it. If you are here and want to grab something quick this is a good place to go too. When fling out of Philly I will be headed back here for my hunger needs.

Terrible food and they left mine siting on the counter which made it worse.

Remember when Sbarro used to be pretty good mall pizza? Well, they left the malls in Tucson quite some time ago so when we had a layover in Charlotte, Sbarro sounded like a good choice. Wrong. Oh so wrong.
I ordered a slice of pepperoni pizza, a Greek salad and a soft drink. Pricey but whatever, I’m in the airport. What I wasn’t expecting is how awful the food was. My salad was full of limp lettuce and quite a few pieces were browning pretty badly. My pizza was tasteless and nondescript. It would be nice if they tried to keep the place a little cleaner — the place wasn’t even packed so it wouldn’t have been hard.
Best part of my meal? The root beer.

Fastest place to grab some hot food near the C gates at CLT airport but it’s pretty subpar pizza. Also watch out there’s two different prices for pizza — one for normal and one for specialty. Either way it’s going to be $ 4.50-$ 5.50 for a slice which is pricey for the taste and quality.

The good:
— they have pizza
The bad
— used to be clean.
— tables, floor, trays are dirty
— pricey

I was craving some pizza here in CLT, so I thought why the heck not it will satisfy the craving. The piece of pie I got was nasty the crust was almost like chewing on a piece of cardboard and just generally an unpleasant experience. The pizza for being a supreme had a flavor of nothing but fat and and salt, nothing else really.

It’s a Sbarro so if you’re expecting great, or even good, Italian food you’re WAY off. However if your expectations are in line, this version of the chain delivers their food quickly and from a friendly counter staff. Seriously. In an airport anything more than that is probably deserving of 5 stars!

I just landed and I was looking for something to eat. One guy behind the counter was like who wants this slice? And so I took it. I can’t remember what was on it but it was pretty good. I couldn’t stay long i had to catch a flight to Tampa.
People in Charlotte have funny accents.

yah, chain pizza in an airport, what could you expect? i think i paid $ 5 for one of the worst slices of pizza i have ever had. and i ate the whole thing.

You go here for airport food. that’s what you good.
Pizza by the slice, stromboli’s and lasagna.
Had to have some food before my flight… it’s adequate.