Starbucks

I have been to this location several times, and the service is always awesome! Last time I stopped in, the barista put a smilie face next to my name on the cup, which made me smile. :) This particular location is always super crowded. If you are looking for a coffee shop to do work in, this Starbucks may not be it. It can be hard to get a table, and there are always people meeting to socialize here, so it is on the louder side. They do have some outdoor seating for the warmer months.

Coffee is fine. But the establishment was extremely dirty. Straw wrappers and food crumbs all over the floor. No sense of urgency from employees to clean it up.

Very friendly and nice. However, I really wish they would open at 5am! I work early and would be awesome to get a Starbucks some mornings. On the other hand maybe it is good and I’m saving lots of money!

Awesome staff, always friendly and prompt. Location is great, love the outdoor sitting area. Line moves nice and fast, never a long wait.

Friendly and working hard even though they were down one expresso machine.

Always crowded

They closes at 9:30pm, but start cleaning up around 8:30 while customers are relaxing and enjoying their time there. Their kitchen is already partially closed 1hour before their close time, so you can order only limited items from menu. I wish they do closing after their business hour is over.

I am from out of town and this Starbucks location is not what I’m used to. The wait was fine, etc. but the product was inferior. I ordered a blonde roast, they were out, I asked for the medium, they were out. So she gave me decaf. Instead. When I went to put creamer in my coffee there was coffee grounds floating on the top. By the time I finished my drink there was quite a few coffee grounds. It was also in a warming container dispenser rather than fresh brewed, it definitely wasn’t up to par. I never heard of a coffee shop being out of coffee!

This is the closest coffee shop to my office, so I tend to frequent it quite a bit. I wanted to give the store a fair trial, particularly given my preference for local coffee shops over national chains. After a year of three-​to-​four visits per week, I feel I can fairly assess the level of ineptitude you will find within.
First off, there is only ever one barista making drinks. It doesn’t matter if there are twenty cups lined up to be made and twenty more people in line, none of the three to four other people working will jump on the other machine to make up time.
Sometimes, the (I assume) manager will start taking orders, but this only serves to increase the back-​log. When the manager finishes with the line, she returns to counting change, checking things off of some list, or vanishes into the back. Be prepared to be snapped at if this particular manager is in a mood. After frequenting the store for months, she yelled at my coworker, because he was trying to use a coupon that wasn’t valid in this area. Literally yelled.
The other employees do much the same, and will even start chatting with the employee on the register about non-​work related items, while the line continues to back up.
Long story short, be prepared to wait, and try to bite your tongue as the barista on the machine tries desperately to get drinks out (while performing side jobs, like making whip and refilling cream containers), while receiving absolutely zero support from the rest of the staff.

Great coffee, and ambiance!

I always get such good service and drinks at this Starbucks! I specifically like the new remodel! A+

Seating area is pretty small and the pastry case was basically empty (good and bad thing?) but my iced coffee was yummy and the wi-​fi is nice. I prefer the one in the mall but it’s nice to have options!

For a college town, this and another Starbucks on Rte 29 should have extra power outlets for the intellectuals who frequent these stores. Run of the mill sitting areas and windows/​front door can be dirty at times. Has anyone ever called the health department?