The Garden Spot

I bought two planters from here and they were not made of the material they told me they were and did not fit in the place where I thought they would go. When I called to return them they refused to exchange or accept the return on them and hung up on me. I went into the shop to try to resolve the situation amicably and was treated very rudely again. The manager did initially offer me an exchange, but only if I picked out another item immediately. When I explained that I was not able to pick something out right away he told me to forget about any exchange.
It is unbelievable to me that a business would treat a customer so rudely for simply asking for a return or exchange. I can’t imagine this place will be around for much longer. I will certainly never go back.

‘I don’t have time to answer your questions. Buy what you want to, and then I can answer your questions about what you want to buy’.
In this day and age, who can afford to be rude to your customer? This place can, and will. Looks like such a lovely little place, but what a shame.

I was getting supplies for succulent terrariums and couldn’t find charcoal at the Lowe’s, so checked Unilocal for garden stores and ended up here — glad I did!
The woman working there was very friendly and helpful, and located what I was looking for promptly and I was on my way! The shop is inviting and is definitely worth another look if it’s a place you often drive by =)