This place absolutely is the worst and just completely unfriendly period. I walked in my prescription. I was originally looking to get some contacts and possibly some lenses when I was told because of insurance laws or what not they could not assist me. My thought was«Hmmmm then how does online retail stay in business when you are required to give your script. They didn’t even try to sell me on getting an exam or anything. All I got was you should go to your original Eye doctor. Avoid this place at all cost. and the end the just avoid this place. They fail at the two most important things customer service and future patient care.
Haley P.
Évaluation du lieu : 5 Charlottesville, VA
Wonderful collection of glasses to choose from and top notch service. I would highly recommend anyone of the employees but I usually work with Paige for any of my purchases and adjustments. She is wonderful at helping out with selections to adjustments.
George C.
Évaluation du lieu : 1 Charlottesville, VA
I came to this store looking for the small repair of my reading glasses. Instead the representative broke them and refused to provide any help. He also was quite rude. Please do not go to this place.
S L.
Évaluation du lieu : 4 Philadelphia, PA
My glasses broke, and I’m not a fan of contact lenses, so I had to get glasses quick! They were able to get the prescription from my old glasses, saving me money from getting an eye exam. The gentleman helping me was incredibly patient, as I am one of those customers who needs to try on literally 20 glasses before making a choice. Very polite, excellent service. Also, my glasses got done pretty quick, and at a very reasonable price. I say four stars only because although they have many frames, they don’t always quite have *exactly* what I’m looking for. I still recommend this place.
Kara M.
Évaluation du lieu : 4 Columbus, OH
I’m one of those people who can’t see their hand in front of their face without their contacts or glasses. So this one time I only had contacts but I got a bad infection in my eye and needed glasses. they got me in quick and were really friendly. This place was super quick and I got my glasses in like 2 days, you can get them in shorter time but i have really bad eyes so mine always take longer. they gave me some free sample contacts and when i mentioned i didnt like them, they gave me another brand to try. The prices were decent and I remember the frames not being too cheap looking. good place and good prices!