Upper Hudson Valley Dermatology

What a waste! Office staff is far from professional! If this is any indication what the Dr is like, forget it! The receptionist asked, over the phone, for all my medical insurance info, my address, phone, dare of birth, when I said I was reluctant to give the numbers on my Medicare card, because it was my social. She said well if you don’t you’re not getting an appt… So I complied, I showed up for my appt time, ONLY TO BE TOLD!!! YOUR APPT IS NEXT WEEK! I really feel this receptionist did this intentionally! This was also after insisting to see the Dr and not the PA! Your office staff reflects the dr! I WILL NEVER BE TREATED LIKE THAT! CANCEL MY APPT! This office is a joke!

I just visited the Chatham office of UHV Dermatology, and what an outrageous waste of time and money it was. I called for an appointment to see a dermatologist. According to their website and the paperwork I filled out at the office, the dermatologist at this location is Anthony Neal Gregory, MD. I wanted to see a dermatologist because of some strange and painful blistering on my fingers. I was eventually led to an examining room, where a nurse asked me what my problem was today. I told her I wanted to see what the doctor might make of the blistering on my hands. At that point, and for the first time in the process with this office, I was told that I was going to be seen by a nurse practitioner, not an MD.
Jump ahead 15 minutes– I was examined by a very nice Family Nurse Practitioner, who told me about her cats, and mentioned 3 or 4 times that I should use sunscreen every day. And what about the odd blisters on my hands? She had not a clue what they were, and just told me to rub some steroidal cream on my fingers.
What an unethical bait and switch! When a patient calls to make an appointment with a doctor, and the only available appointment is with a nurse practitioner, the patient should be informed of this at the outset. I was never told that that was the case. I had a choice of dermatology offices to call, and if I had known there was no doctor available at this one, I would never have made an appointment, and wasted my money, and the 2+ hours the whole process took. I will never return to Upper Hudson Valley Dermatology.