Did a call in order over the phone. When we got the the store the crew was clueless and the food was not ready. Not word class service for this order. L
Walter S.
Évaluation du lieu : 3 Hampton, VA
I think we have only stopped here 3 or 4 times in the last 5 years and each time forces me to remember why we eat here so seldom. Something is always lacking. The prior time the service was ok but the food was not. This time the food turned out ok but the service was really poor. There was only three customers at the counter when I arrived but for each the order was taken, the fellow behind the counter had to fill the order while the customer waited then paid. Every other fast food has the customer paying then stepping aside while to order was filled by someone other than the person handling the money. The other situation was that they were out of the grilled chicken breasts. This was not late at night so running out of food is a little odd. The good thing is that the food, including the sides, was good. So, for now I only wind up here when the memory of the last visit begins to fade.
Max A.
Évaluation du lieu : 2 Norfolk, VA
It’s been a minute since I’ve been to any KFC but probably a decade since I’ve been to this location. i used to live in this area known as Churchland back in the late 90’s. It’s good to see that they’ve remodeled the place and it looks more upscale and modern. Kudos to KFC for that but major hit on customer service. The cashier at the counter had as much personality as the change in my pocket. Food was meh. I didn’t get the original but experimented with some other baked version that was marked down and after eating it I can see why. I think I can say I took one for the team on this one. But then again, I only slipped in here for a quick bite while waiting for a baseball tournament to start up. Me thinks I should’ve patronized the ballfield’s concession stand and got a cheeseburger… oh well.