I’ve inly been here a couple of times. Fairly fun place. Good is bountiful here. If you order a large, plan to split it. It’s quality food. Definitely would recommend over subway type options. Firehouse is still better imo.
Russell S.
Évaluation du lieu : 2 Suffolk, VA
Ordered dinner with son. Cashier told me I was rude because 3 times I told her the screen said«processing…pease wait». Each time she told me to slide my card… each time I told her the same answer… the screen says«processing…pease wait». The machine tried to allow me to use Apple Pay. Either way, don’t cop and attitude with a customer that is trying to pay and the machine is the one that is having a problem. Very unprofessional of the cashier!
Natalie D.
Évaluation du lieu : 1 Williamsburg, VA
I wish I could give them 0 stars for this visit! The young lady making my wrAp refused to make it as I wished! And when I informed her that I had it made that way before she simply said«oh!» I will not be returning to this store and will be telling everyone I work with not to patronize this business!
Monika H.
Évaluation du lieu : 3 Virginia Beach, VA
Ordered 3 subs today — we had a coupon to buy one and get one free. While the subs were good and the servic fast(few other customers), the price was pretty steep. Basically we paid $ 18 for 2 subs — regular size — which is NOT that big. When paying with a card the computer prompted u to add a tip, in our case the smallest options was $ 1.70 Could easily have bought 3 much bigger subs at Harris Tether for the same price — no tip demanded there…
Marco W.
Évaluation du lieu : 2 Suffolk, VA
Ordered a reg. Chipotle chicken sub and a giant meatball sub. The food is okay but a fast food place should not get this basic thing wrong: taking orders. I ordered a chicken chipotle with no cheese on wheat; i saw the receipt and it said«BEEF» so I inquired and they had to re-do my sandwich — -I ended up getting a chipotle chicken WITH cheese on WHITE bread. I called this in, took them 10min and a few more when I got to the pick up window for them to fix my order.
Darius M.
Évaluation du lieu : 3 Suffolk, VA
Im a fan. I love the fact that the meat isn’t precut and packaged. The subs are huge and tastey. Im mad it took me so long to find out about their rewards program. Ib would have easily gotten 2 or 3 free sub’s.
Cynthia C.
Évaluation du lieu : 2 Portsmouth, VA
Friendly staff, good service, subs awful. My daughter tried a usually safe bet — a tuna sub. It was so bad I had to throw it away because I couldn’t even eat it. The taste was horrible! My cold cut sub was edible but not good enough for a second try.
Celia H.
Évaluation du lieu : 1 Smithfield, VA
I opened a Unilocal account just to write a review. I’m a vegetarian and I ordered a veggie sub when my co workers placed an order. I basically said make is a veggie and load it up. What I ended up with was about 1.5 pounds of floppy cheese covered with limp shredded lettuce a couple anemic tomato slices and watery mayo. It was by far the worst representation of a veggie sub but the crappy«veggies» on it are a clear reflection on how much the staff there does not care. Save your money. It’s not hard to make a great veggie sub, as Subway has shown us. BTW, my friends meat sub was okay but didn’t knock her socks off.
Xavier C.
Évaluation du lieu : 3 Chesapeake, VA
Went here for lunch and it’s part of a new shopping center that they have built off of College drive. In order to get there, if you’re coming from the interstate, you’ll have to make a U-Turn at the light that’s right by it. When you first enter you’ll notice that it has a very similar look to other establishments of this type(sandwich shop). The menu is very reasonable and while they do have a few options, I wish I could say that I walked away from here feeling like I received my money’s worth. For just a little more money, you could probably go elsewhere to purchase all the same ingredients and make twice as many(if not more) subs as they give you for your one. What you are basically getting here are fresher ingredients with someone making it for you. While the staff was friendly, helpful and cooperative, the value for the money just seems far too low for me to want to come back. If you are in a pinch(stress — pinch or rush) and want a decent sandwich made to order, this would work. However, for a place to eat regularly or visit for a nice dinner, there’s definitely other places that could give you better value for your dollar. Food taste — 3.5 Overall Service — 4 Value of food to cost — 2.5 Facility — 3.5 Repeat customer? — no
Teressa L.
Évaluation du lieu : 4 Newcastle, WA
I have eaten at other locations in the northern part of the state, but first time at this location. It’s small. But does have a drive through window. Staff was super friendly. Menu is easy to understand. They slice the meat fresh in front of you when making your sandwich. Hot items are started first so it all gets ready at the same time. Plenty of toppings available. We ate there once and ordered to go once. Food was consistently good. Eating in felt cramped though the way the drink machine is behind the tables you eat at. Getting it to go was great, they put the sides on the side at my request to keep it from getting soggy. Plenty of napkins given to us as well. We don’t eat at a lot of sub places… my husband just doesn’t like a lot of them. But he enjoyed this, and I suspect we will be back soon. It was just a good experience. As for cost… it’s another place you can easily spend $ 40+ for a family of 4. We all got regular size. They do offer a smaller one and a larger one. Overall, very happy with the food, staff, experience here.
Steve L.
Évaluation du lieu : 1 Suffolk, VA
$ 10.00 for a half sub and a small drink? No thank you. And I got a present: diarrhea. Sorry to be gross. I don’t usually have any stomach issues. Oddly the last place I had any problem like this was the Chipotle next door! Makes me wonder. I bought subs from here for my family while I got Chipotle(and regretted it) a while back. It smelled good in the restaurant(and when I went next door to chipotle to get a burrito while they made my subs chipotle took forever!) and my wife said it was good. My son mentioned the corn meal. Well, the sub I got today had so much cornmeal on the bottom I left what looked like a pile of sand on the table. Additionally there were two large, unappetizing hunks of cornmeal stuck to the bottom of the sub roll which I had to pick off. Hours later, my mouth still feels«dusty»! I got chicken chipotle but there was no hint of any chipotle flavor. The sub was otherwise nothing special. Have had many as good at many restaurants that serve philly steaks and various hoagies. I much prefer Zero’s. I think Fire House is better. The bad stomach issue I had really gives me no reason to eat there. I eat all kinds if places and have never had experiences as bad as this, or the next door. Sure you get something a little«off» now and again but this was WAY off! Add to that the minuscule front parking lot(majority if parking is on the side of the chipotle side if the building) I have no desire to go here — but the cost is much bigger issue in general. I paid $ 10 for food that didn’t stay in me long. Sorry, will eat elsewhere.
Alan T.
Évaluation du lieu : 4 Virginia Beach, VA
Good, convenient, fast service, good sandwich(original Italian!). I would give them 5 x stars, but they don’t have any beer :(