Eco Detail, LLC

Nice work! My dad had a older Acura TL which had not been driven in a number of years, and we wanted to get it detailed before trying to sell it. The Eco Detail team worked on the car for a number of hours, and the car now looks great inside and out. Highly recommended. Thanks to Dimitrios, his son and the rest of their staff for a job well done.

HORRIBLE SERVICE. They advertise as part of Eco Car Wash. They are not! I’ve been going to the Tysons location for years, and I’m very happy with them. I figured this would be convenient since I work upstairs, at Bloomingdales.
I turned my car in and was told it’d be ready by 2:30pm, and someone would call me when it was.
I got busy with work, so I didn’t notice the time. At 5:00pm, I walked over to pick up my car and noticed there’s no one there. The sign says they’re open until 6:00pm, but not a soul was present.
Frantically, I ran upstairs to call them (no cell service in the Garage). The owner, Dimitri, says to me, very nonchalantly, keys are under my floormat. What!!!
They left my 2016 BMW unlocked in the middle of a busy public garage! I never received so much as a phone call to say my car was ready.
If you’re reading this review, consider yourselves warned. Save yourself the time and headache. Take your car to a legit EcoWash and forget about this hoax!

I bought a groupon the other day, I called before I bought so that I could be sure they’d be able to give me an appointment soon. They actually gave me an appointment for the next day. I dropped my car off before going to work, the guy told me what time he would be leaving for the day. He also called in the afternoon to remind me and let me know where he’d leave my keys. The two gentlemen I dealt with were very polite and communicative (one of my requirements for 5 stars) and they did a good job.

This place is not well marked and the locations not the most convenient. I wasn’t told all the information that I needed when I made a phone call… Such as the guy who does buffing is only there from 8 o’clock to 3 o’clock. However the service that I received when I did go was excellent I was 40 minutes late for my appointment because I couldn’t find the place and they still completed the full job. My car looks beautiful and it’s definitely the best detailing experience I’ve ever had. The interior especially looks nice, the outside is gleaming, and they even cleaned my engine. I had quite a bit of scratching from the parking garage and sitting on the side of my car and it’s almost unrecognizable. Well done! With the Groupon rate I would come again

I work across the street from the Friendship Heights location, so I’ve come here a couple of times because it is very convenient for me. They are open from 8 – 4:30 during the week, which can be a little tight for me to get back in time to pick up the car, but it’s great because it is located in the parking garage for Bloomingdale’s and Whole Foods on level P3, and they validate parking for the whole day. And the garage is adjacent to the Friendship Heights metro on the Red Line (you don’t have to go outside to get to metro, just go to level P1 and look for the signs) so you can easily go elsewhere and come back. Or go shopping and come back. It’s great.
I had a full detail on my 7-​year-​old sedan and just had a basic detail on my new car. Both times I was very pleased. The car looked great inside and out. Staff treated me fine. They have online scheduling so if you take advantage of that you might be able to avoid some of the scheduling issues that others have mentioned in my book.
I’m not sure how the pricing stacks up against other detail places, but to me it’s well worth the convenience and I like the fact it’s supposed to be eco-​friendly. Much better than waiting in those lines at Flagship…

definitely skip this place. I took everything out of my compartments before dropping my car off and they didn’t even bother looking into them and cleaning them. When i went to pick my car up i pointed it out to them and they quickly took a rag and just wiped my glove and center console which i could have done better myself at home. Overall, if i spent $ 9 for an external wash at Flagship it probably would have been better than the way my car looked after this. It’s in a semi-​dark parking garage so how they see anything inside the car baffles me.
Also the fact that they don’t use water and just use eco-​friendly supplies is telling as my car looked almost identical when it went it to the way it looked when it came out. Save your money and go elsewhere!

Jerry and his crew did a great job on my car. It had not been cleaned in a couple of months and not detailed in a couple of years. I got the Groupon Extreme Detail deal, which included steam cleaning the engine. I was completely happy with the job they did. It was a better detail job than EuroMotors did the last time. They took longer than the allotted 3 hours but there was a lot of grime and they were meticulous. I will definitely return and recommend.
The only reason I did not give 5 stars is a complaint I have with all «mall-​garage-​based» detailers: when you get out in the sunlight, there are inevitably spots missed in the garage lighting. This is not unique to Eco, just the nature of the beast. Brighter lighting in the work area would help greatly.

Utter scam. Bought a Groupon for the Mini Detail & DrivePur Health Treatment. Instructions said to book online — there is no option for that combination. Called to clarify, was told that I had to use the online booking. Booked an appointment for the closest service I could find, there was no place to enter in a Groupon code. Presented it at my appointment, and the employee said that was fine. Got an angry phone call after the appointment saying that I couldn’t use the Groupon on that appointment, that I had to pay for it or the employee wouldn’t get paid. I explained the issue, they said that they’d send me a voucher equal to the value of the coupon, but they had to charge my card. I was angry, but I finally agreed because I didn’t want the employee to suffer. Well, they charged my credit card, marked my Groupon as redeemed, and never sent me the voucher. Like I said, utter scam, and I’ll be calling the BBB.

Awful! I’ve been to the Friendship Heights location several times for the full detail and I always had a great experience (which is why I’m giving 2 stars and not 1). This time I didn’t think I had enough time for a full detail so I signed up for the $ 40 wash. When I got there the guy insisted that I had enough time (only 1.5 hours) for the full detail, so I paid my $ 160 (and 20% tip) and left to let them do their job. When I picked up my car the outside looked great, but when I got in I thought it was strange that my seats weren’t the slightest bit damp as they had been every other time i’ve had my car done there. When I got out into the light there was still sand in my doors, dirt on the back of my seats, bird crap on the car. They did an awful job.
I called and he offered to fix it. I brought it back the next day and showed him where the issues were and left it for him to fix. When I returned he told me he redid the doorways, the windows, and the seats. Again, in the light I found there is still some dirt on the back seat and bird crap on my windshield… the sand is gone, but it’s still dusty. How is there dust if it was steamed… a second time??? I’m pretty sure I got the mini detail and not the full and they only used a vacuum on my interior. Will never go back here again and neither should you.

This dude is a snake. My car is flawless, always garage parked, got it opti coated to prevent scratches/​swirling and I always get it hand washed which I usually do myself. I just got back from a road trip and had a lot of bugs on it and didn’t have time to wash it. He convinced me I needed to get the exterior detailed to remove the pollen and bugs.
I come back 4.5 hours later. Still bugs! He claims he couldn’t remove the bugs which he told me earlier that he could. He told me to tell him next time. Does he really think I would pay again for a dirty car?! After I took my car, I looked at my interior and there was smudges all over the wood trim, dash.
Save your money folks, don’t go back to him. Shady park resident for sure.

Here’s the trouble. The guy booking the appointments and the guys doing the work really lack communication. Multiple people, myself included, showed up after being told to come in at a certain time only to be told we weren’t on the list for the day. The guys doing the work are diligent hard workers stuck in horrible conditions (esp in Summer!) who don’t want to do a «half-​ass» job. But given the idiots upstairs, customers are stuck waiting four to five hours for a turn. I don’t recommend.

Jerry and his team did an amazing job with a car I thought was hopelessly trashed! I called them last night (even after Unilocal said they were closed) and I got an appointment for this morning. A few hours later, my car was as good as new. I would definitely recommend! Everybody was polite, detail (!) oriented and swift!

I have never been wowed by a car wash service, so I went to this place with low expectations to begin with. The cost was $ 100 which included detailing of the interior (doors, front panel, cup holders, etc). It took about an hour and a half for the whole job.
It is easy to be fooled by the first glance at the car (especially after the terrible weather here in DC, our car was in a bad shape) but as I walked closer, I realized they had missed so many spots on the exterior, it was ridiculous! Spots were left over from snow, bird poop, which I was able to scrub off with a piece of tissue, and the guy tells me: «…these don’t come off unless you buffer the exterior…» Then he starts scrubbing off some areas that I pointed out to him with a piece of cloth and some cleaning solution! So clearly the spots can be removed!
Inside the car, there were finger prints all over the front panel, as well as some greasy material that they use supposedly for cleaning/​shining! For two days, every button I touched, even the door handles were greasy!
Their location is such an advantage to them; in a parking garage, 2 stories under ground, there is no light for one to examine the car in. So one realizes what a poor job they do as soon as driving out of the parking lot.
What a waste of money that $ 100 was!

Eco Detail did a superb job! The friendship heights location is a great location, very close to the metro and very convenient. My 7 year old car has never looked better. The staff were helpful and friendly and I would highly recommend this place for a detailing.

Used them twice without any reservation. Both times they were able to accommodate me pretty quickly. Got my car back at the times promised. The basic package gets what I need. A little pricey but they definitely do a far better job than mr. Wash and other subpar carwash.

Waste of money!
My husband paid $ 160 a full body detail (interior and exterior), but so many details were missed. They made more spots on the windshield and almost all the interiors of the car had spots and dust that they hadn’t even bothered to check or clean at all. Even the vacuuming of the inside of the car was sub par — they basically made no effort to do anything beyond what a $ 15 car wash would do. Actually, I’ve had better $ 15 car washes.
I am so disappointed, especially after having spent so much money I have nothing to show for it. They didn’t even bother to wipe off scuff marks on the outside of my car that I was able to clean off with a piece of Kleenex.
Don’t waste your time and money — my advice, please go somewhere else.
**UPDATE** We took the car back to the company to ask them to please try and clean some of the interior spots they had left, and they did agree to do so. They didn’t get everything they missed but they did try. And the employees complained that that the lightning in their work space is bad so they can’t see the dirt on the cars. I mean c’mon — whoever owns the place should make sure there is proper lighting in there at least!

This is unusual for me. Given that once you write a statement on paper you cannot undo it. But I am making an exception.
I drop my car off at the Friendship Heights location at 12pm. Given that it was a Saturday and they were busy, I agreed to pick up my car at 6pm after work. I telephoned at 4pm to let them know I would pick up my car around 6:15/6:30. I was very annoyed as I was walking towards my car, with the doors and trunk opened. Clearly, they had just started cleaning my car and it was now 6:30. I asked for the $ 60 that was charged on my debit card to be credited and that I would return another day to have my car cleaned. A reasonable request… The gentleman informed that the credit had been completed. I gave him $ 10 because I felt it was the correct thing to do, given that they had started cleaning. Now I realize that was a mistake. Three days later and NO CREDIT! So I telephone this establishment and they inform me that there was a problem processing they credit. Yet I was told to my face the day of that they credited my account. Now they want an address to mail a check. I inform the gentlemen that I work in walking distance from the car wash and I can bring my card to him to preform the credit. Now I’m told by him that he can only mail a check? THIS IS RIDICULOUS!!! I will return again! I do not support SHADDY/​UNETHICAL businesses. I am a retailer. Your reputation is everything! You might want to look a little closer at how your business is being managed.

This is supposed to be extreme detailing… except they missed many details.
Usually the $ 15-​service elsewhere is comparable to what I got. A $ 200 dollar value but paid $ 99 with amazon local. I guess with the discounts come reduced details!
In particular I am disappointed with the interiors: spray spots pretty much everywhere and dirt build-​ups not taken care of.
This could have been an opportunity for them to gain a new customer.

Phenomenal job! We too were taking advantage of Amazon Local deal and couldn’t be happier. They detailed our 8 year old minivan which is our primary car and regularly full teenage boys, hockey and baseball equipment and often full of sand from beach vacations.
The car was thoroughly clean inside and out — it looks fantastic. We were «skeptical“of a place that uses eco-​friendly chemicals and is locating in a garage, and the results are amazing. As good as any other detail we have ever had — and my husband is a stickler for this stuff. And we love that it is clean but doesn’t have any residual chemical smell. they also paid extra attention to a recent scuff on the bumper. It is wonderful to have such a clean car! :)
Very professional service. We are highly satisfied customers and highly recommend them!

These guys have done wonders for two vehicles that we basically trashed regularly with three kids under 4. I’m talking melted crayons on the leather seats. Very thorough work.
Our SUV was a real project on the outside too. Eco Detail spent the extra time, without nickel and diming us, and did the best they could with a very weathered exterior. Even offered for me to bring it back so they could spend more time ‘bringing it back’ a bit more. I really appreciated the offer, but it looked good enough for me, and they had spent hours working on it already.