Went in before the remodel and the place was filthy. Garbage under the tables and the tables and seats were all greasy. Ordered there steak medium and the server brought out a super rare steak. I could still hear it mooing it was so rare. I told the server my steak was rare and the server rudely replied if I knew what medium was cause that was it. I told her I’ve been in the restaurant business all my life and that wasn’t anything close to medium. Alive was more like it. So she took it back and brought back the same exact steak but this time a bit more cooked. Gross. Never going back. There’s a Chilis and TGIF not to far from there. Go there instead.
Melanie B.
Évaluation du lieu : 5 Chicago, IL
I was there with my family, and our server was Andre. He was awesome… Food was delicious, and the margarita he suggested was delicious. Andre was awesome.
Jessica K.
Évaluation du lieu : 1 River Grove, IL
This has to be one of the most disgusting establishments I have ever been too! First off you walk into the restaurant and literally there is garbage everywhere the floors are filthy and covered in food the tables are dirty and sticky it’s like they don’t know what cleaning means, we were seated at a table that had gum all over it and dirty silverware napkins and other garbage under the table! We were disgusted and wanted to leave but we had a gift card so we figured let’s just stick it out! Unfortunately that was a horrific decision! We ordered food and when we got it it looked semi-decent, however that was before the chunks of hair in my boyfriends pasta! He literally pulled the hair out of his mouth and there was additional hair in the food! So we called over the manager who was apologetic, and said he would be right out with the new one so we waited he got the new one took a bite and sure enough there was also hair in that one!!! Yes that’s right two times there was hair and both meals! At this point we were so disgusted we left! If you want to eat in a garbage can and enjoy this place!
Ben V.
Évaluation du lieu : 3 Chicago, IL
Went there for a late lunch and to use up a gift card. Food was decent although they overcooked the steak. It was still juicy and tasty all the same. Portion control was clearly going on as the portions were not large. Service was decent and they kept our drinks refilled. Not a location that I will go out of my way to go back to.
Cheryl F.
Évaluation du lieu : 1 Clarendon Hills, IL
We will not to order online for Pickup again. They got the order wrong and the portions seemed much smaller than what we get when we dine in.(Would be fine if we weren’t paying full price…) Then, when we called to explained the problems with our order, we kept getting put on hold… no one seemed to want to take responsibility for the mistake.
Loren M.
Évaluation du lieu : 1 Chicago, IL
Our server Tabitha was just the worst. First we hear her gossiping about the host which was ignorant, and we could here her clearly. Then my mom receives her chicken dinner, which was suppose to have gravy, and didn’t have any. We ask the waitress for a side of gravy and she asks for the whole plate, that she’s going to fix it. We wait 20 minutes for gravy? I don’t think so. My mom lets the manager know what’s going on and says she doesn’t want the meal anymore because we couldn’t even enjoy dinner as a family because we’re sitting there waiting. The manager says Tabitha told him we requested a new dinner that’s why it took so long, we never wanted a new dinner why would we want to sit there for 20 minutes while other people’s food is getting cold?
Kat L.
Évaluation du lieu : 3 Chicago, IL
3.5 stars. Dined in solo while I was waiting for my car to get some maintenance. I ordered like a beast, since I was going to work overnight(7pm-7a). Chicken tortilla soup: A salt stick. I got the salt burn off of these flavors. It was pretty hearty and pretty filling, but I wouldn’t sign myself up for a second round. It was kind of like… «I’m eating this bowl and finishing it, only because I’ve already halfway invested in it.» But the chicken was dry. The soup was very thick. It’s a filler, but not super tasty or different, by any means, in my book. Green goddess wedge salad: Pleasant surprise! Green goddess tastes like thousand island dressing wanting to go green… pretty similar flavor profile, with more of a zing. Sweeter, maybe. But what caught me off guard is the candied bacon. Sweet and salty, with a little bit of a crisp. YUM! I’m not that big on bleu cheese, but it wasn’t overpowering, and definitely helped blend all components together. That was a win. Shrimp scampi liguini: Flavorless linguini, and cooked all right. The shrimp was pretty good I guess… looked nearly translucent, had a slight fishy taste, which leaves me wondering whether that was a good or a bad thing. Is it fishier because it’s going bad? cuz it wasn’t cooked enough? I don’t think I like questioning my food as I’m eating it. I know that sounds weird, but when you’re eating to try and answer questions to life, that doesn’t necessarily leave me with the itch to come back for more. Service: Weird. Food came out pretty quick, which was good. But I wish the waitress pointed out that there was a Monday special, which I SO would have jumped on! 6.99 for a burger and fries on monday? whaaaaa… All food had come out while I was still working on my soup. She asked how everything was, but it was pretty evident that nothing aside from the soup had been touched. She never gave me a refil on my soda. And I would have ordered a small dessert(3.49 dessert shooters), but she dragged on coming back after I finished my food. It’s a lot better since the applebees I last remembered! Almost too many options. bar food, entrees, burgers, specials, pastas, wow. But I think it’s becoming a strong competitor against Chili’s, which has a flavor profile that’s become boring to me.
Britany P.
Évaluation du lieu : 1 Arlington Heights, IL
If I could give this zero stars I would. The waitress was okay but not great. Their Margaritas was great but the management is very unprofessional and rude. The food is disgusting and they didn’t want to accommodate me. I told the waitress my food was nasty only thing she said was«I’m sorry let me get this out of your way,» then brought the check. They act as if your asking for too much because we had to ask for silver wear and napkins. This place should only sale drinks since that’s the only thing that’s good here.
Kierra R.
Évaluation du lieu : 1 Chicago, IL
Absolutely terrible! I wish that I could post with no stars. I had a coupon for a free entrée with the purchase of another as a birthday reward. I called in advance to make sure it could be used because it was from another location. The employee confirmed that it could be used here. When the bill came, the manager came saying that the coupon could not be used and that there was no knowledge of the conversation taking place. They have done a terrible job of communicating amongst themselves. The waitress also failed to notify a member of my party of the additional charges that came with adding flavors to drinks.
Jon A.
Évaluation du lieu : 4 Chicago, IL
First time ever to Applebee’s was yesterday. 4 stars because the margarita’s were sooo good! I reccoment the pomagranate frozen one, which I accidently ordered on the rocks but the waitress was super accomadating and switched out for me. Great service and good jams! The food was just okay.
Brittany A.
Évaluation du lieu : 1 Wheeling, IL
I’m never coming to Applebee’s again for 2 reasons. First, they didn’t deduct from my bill since I said no chicken on my salad. EVERY restaurant I’ve gone to ALWAYS deducts from my bill when I say NO chicken. I’m saving them money by using less of their food, so they should charge less. Second, Me and my friend both got a salad. Her plate was half full because it was a «low calorie» salad, but it cost even more than mine did. Who does that? Restaurants usually say which items are low calorie, but it’s because of what the meal consists of. Not a smaller portion for the same price! NEVER coming here again!
Nia A.
Évaluation du lieu : 2 Chicago, IL
Horrible experience. Had to wait for our check for 30 minutes and it wasn’t even a busy night. Yes, there was a table in front of us complaining about everything and they were to busy serving them but just because they were complaining I don’t appreciate making us wait. Did we have to complain too? I will not be going back and did not appreciate the wait.
Leonard W.
Évaluation du lieu : 2 Bellwood, IL
Applebee’s in general is an okay franchise restaurant that I don’t mind going to. This recent stop just made me realize why I might never think of them as a «sports bar» ever again. Set at the bar around 10:15pm. Placed order. «Give me a mango Margarita, I only want it when the food arrives.» «Okay» “Also give me 20 wings 10 hot 5BBQ… I guess 5 Asian” «Okay» “And some cheese sticks” (was ordering more wings to take home and cheese sticks were only $ 4) 4min later she puts my drink in front of me WTF! I don’t eat at Applebee’s often so not sure if she was being nice by leaving the cocktail shaker which was basically full or if she was suppose to poor the drink in a bigger glass(I end up filling my glass twice due all the content in the cocktail shaker) Cheese Sticks at home usually take about 8min… it took almost 20min for them to bring those out. They were hot so I guess I should be happy about that. Wings came out 10ASIAN5 hot, 5bbq with 3 orders of ranch. I know I didn’t say 10 Asian because It was the LAST one I ordered because although I wanted to try it. I had a fear it would be something that I didn’t really like. On the menu it mentions ranch, blue cheese is extra. due to the wings being cheaper after 9pm(I was just going to order one blue cheese I don’t like ranch so again no way possible for me to have asked for this) Although I was hoping for them replace the wings with the ones I asked for. the 10 Asian wings were taken off the bill. If I was given the option I would have waited but since I wasn’t I just paid my bill and left. I’ve only been here twice and this isn’t my typical Applebee’s that I go to. I’m not in a rush to head to my local Applebee’s after this event.
T M.
Évaluation du lieu : 1 Evanston, IL
Been here a handful of times. This always struck me as one of the more ratchet locations but the overall experiences were fine. I think Saturday was probably the last time we’ll go back though unless they get it together. Seems to have gotten worse since we were last there. The wait wasn’t terribly bad but once we were seated it was evident that they didn’t do a thorough job cleaning the area up. The whole place could’ve used a deep cleaning really. There was no silverware on the table. Not that I was expecting bottled water but what we were given tasted like it was out the bathroom sink. The appetizer was mediocre. My meal was fine but my bf was very underwhelmed with his. The server tried to put his best foot forward but you could tell he was being overworked and they were understaffed. They need to evaluate their business model otherwise I wouldn’t be surprised if they are closed in the near future.
Eduardo H.
Évaluation du lieu : 3 Galewood, Chicago, IL
Worst service ever sit on a tabla waiter came give us the menu and leave 15 minutes pass and no sign of here so I get to another waiter and ask if she can take my order she came and the take my order but previous waiter the worst Luciana the worst waiter ever and to end the drink that I order came with a dirty straw
Angelica B.
Évaluation du lieu : 1 Chicago, IL
Don’t come on a Sunday afternoon. Drinks were wrong twice, over an hour to get food we ordered. Oh and burgers were tiny!!!
Kevin H.
Évaluation du lieu : 1 Chicago, IL
Horrible service. A 45 min wait when you look at 5 tables open. And the manager Liz excuse for the wait is not over welming their servers. I am an manager at a bar restaurant and this excuse was horrible. Dirty floors when staff are on thier cell phones. Foul language by staff by the restrooms talking about a complaining table that they had to discount due to slow service. 3 servers picking songs on juke box instead of attending to tables or placing Burger King orders. This place is ridiculous. No stars if I could. Matter of fact I would do negative. Very Unprofessional staff. I haven’t even had my dinner yet. I have kids with me and this server just said if I get shitty service I’m not tipping. Then another server just cursed out a manager right by my table.
Shimmie K.
Évaluation du lieu : 3 Chicago, IL
Second time horrible service! Nachos we burnt wouldn’t make another one. Manger needs to learn 5 star customer service.
Jessica A.
Évaluation du lieu : 1 Melrose Park, IL
This place is terrible. Not that I’d expect amazing service from an Applebee’s, but this establishment doesn’t even give«alright» service. It SUCKS. Even though they have several tables available, it takes SO long for them to seat you. It takes FOREVER for a server to even ask what you want to drink, forget about how long it takes to actually order. Once you finally get your over-cooked meal, no one comes by to ask if you even want some ketchup to mask the terrible burnt food they just served. We were there almost 3 hours for what should have been a simple meal. Appetizers are painfully overpriced, as well as the entrees. So not worth it. Go next door for some Popeyes, they have better service.
Arthur M.
Évaluation du lieu : 1 Old Hickory, TN
Holy Ghetto Applebee’s. I was a little frightened coming into this Applebee’s and for good reason. First, the host/hostess station has no order or understanding whatsoever. People who came in after us put their names in before us with a little movement towards the front. After getting our names in and seated, we were greeted not by a server, but by a sticky table with so much trash at our feet that we had to brush it aside with our shoe. Being here as a tourist and not knowing much in the way of places to eat and after a long, long car ride from Dallas, we wanted to just eat and get to our hotel. What a bad start! Our server came over after about 15 minutes and asked if we were ready to order. As we were placing our order(both drink and food at the same time… lord knows we had enough time to decide), our server was being called Nana by some young kids in the corner, not at a table. After interrupting us several times to answer her grandchild,(also a little shocking as our waitress was somewhere in her 30’s) we got our order placed and waited. Our food comes not delivered by our waitress but another server who was very attentive and polite. The food came out being held on the side of the plate by pot holders we knew our food was delivered hot and fresh for us from the MICROWAVE!!! I could have swung by Aldi or Walmart and had better food microwaved in our hotel room. The food ironically was pretty decent. The bread on my pasta plate was hard as a rock though. A poor victim of the microwave! After we finished our food we had to ask our waitress probably 3 – 4 times for the check. Our check was delivered to us 10 minutes later with only the paper, not book or anything and was soaked with god only knows what. In a strange twist of events, our credit card was taken almost immediately and promptly returned. As we were filling out the receipt, the table behind my wife was being cleared off, shocker to see all the food, napkins, straw wrappers, etc. Being nicely flung into the floor to add to the pile. We were pretty disgusted with this place and wanted to leave ASAP. Upon our drive to the hotel, we stop at a red light only to be attacked by some guy with a bottle of windex and a window cleaner. After nicely telling him we didn’t want our windows cleaned he does it anyway, rumbling on about us paying him the next time around. To our shock, this was witnessed by an undercover cop car behind us who grabs the man and put him in hand cuffs and then comes to our window asking if we wanted our windows cleaned. When we told him we didn’t, he cheerfully tells us he is arresting the man and tells us we can go. Holy shit… I will stay away from this part of town. I need a GPS that has alternate route options around the hood. Avoid this Applebee’s and it’s surrounding areas like the plague. You’ll be thankful.