Chase Bank

Absolutely HATE this branch. All the employees are nice but at the same time they are not very caring and understanding. I purposely go to the line to deal with an actual person and then they take me to their stupid automated service machine. I DO NOT WANT TO USE THAT SHIT. I cannot miss them when I come in because they are 80% of the teller space so if I decide to wait in a line for that 1 or 2 employees working behind the glass then dont fucking walking me to one of those machines and serve me there. I AM NOT INTERESTED IN THAT. I know and visit many chase branches and this one is the only one that has the automated center and boyyyy is it anoying. I cannot wait for my 6 month period to end so I can close my checking, savings and credit card accounts ONLY because of this issue where employees are clueless and dont understand that I came to them because I do not want to use automated center so DONT walk me to it then.

Brand new branch, really stupid decision on drive up ATMs. They have 1 atm. 4 lanes, 3 are drive up pneumatic tube tellers. So, everyone waits to use one stinking ATM. Here’s how you solve this, Chase: Put ATMs AND tubes in every lane. Every single lane. This is a high traffic area and needs to have more drive through access to ATMs.

Atm was nice.