Ink Spot Printing

INK SPOT PRINTING CLOSED ON MAY 1^st 2015!!!
The location at 3311 N. Halsted is closed permanently and the company has merged with Riverside Graphics in the west loop (Pick up orders at 447 W. Washington St. Chicago, IL 60 606) The order email and phone number are still the same. Please send any orders or questions to
.

I have been dealing with the Inkspot about a rush printing job with high to me quantities (750 rack cards with full color twosided). They have been extraordinarily attentive and have worked with me on finding the proper medium to fit within my budget. In particular, Dan has been helpful in thinking through what would be the most budget-​friendly, most eye-​catching means of promoting. I don’t have the finished product yet, but I will update once I do.
That said, for just the quote process/​order process alone, I hope to always use Inkspot. If you look at my profile, you’ll see that I don’t make many reviews. Inkspot’s first impression was compelling enough to warrant a review.

I just picked up my new letterhead and business cards and could not be happier. Everything came out exactly how we wanted (to a t!) and the staff was a pleasure to work with.
We made lots of changes, and from the quotes/​proposals, to printing and pick-​up, their staff exceeded my expectations. They even helped me get a cab and carry the extremely heavy box. I would use them 100 times again, and would recommend this company to anyone who wants the job done right.

I’m definitely someone who tries to support smaller local businesses as much as possible, which is one of the things that drew me to Ink Spot in the first place. I like the feeling of knowing my money is going someplace better than some huge, impersonal online store. So when my workplace needed invitations printed in a hurry for an event, I decided to give Ink Spot a try.
The person helping me saw me through the entire process, which was really nice – I didn’t feel like the project was being passed along a chain of employees. He was incredibly patient and really helped me work within my limited budget. In that same vein, I never felt like he was trying to up-​sell me anything I didn’t need. He understood what I wanted, what I could spend, and respected that.
As for the final product, not only were the invitations EXACTLY what we were looking for, Ink Spot was able to get them printed ahead of schedule and under budget!
I will definitely be using them again :)

I wish I’d read the other negative reviews before deciding on the Ink Spot for a recent small ($ 150) print job. Horrible experience, terrible customer service, never again! After several relatively minor miscommunications that I won’t even go into, my order was processed and printed. When I went to pick it up, there was a glaring error in the product. If they had even looked at the job before or after printing it, it would have been hard to miss. It was their mistake (the file I sent to them was correct), yet they tried to blame me for sending them the wrong file and tried to make me pay for their mistaken printing! Seriously? Once I convinced them that it was their own fault, they automatically reprinted the order and billed me without giving me the option to take my business elsewhere, which I would’ve, at that point. I don’t really like ranting in online reviews, but I just want other people to avoid the stress of dealing with this poorly run company.

Be careful, this place has recently sold to a new owner and the quality has severely dropped off. Customer service from the new owner himself couldn’t be any worse. The company that bought the print shop is a large-​scale shop downtown that doesn’t have the right mentality to run a neighborhood print shop. The outcome is unwillingness to support the customers they have grown with over the years and rather than stand by their product/​production they disregard errors and forcibly try to get you to be comfortable with the less than average product.

I worked with Ink Spot in getting my wedding invitations printed. My Matron of Honor designed the invites, and lives in Detroit so I had to work with a printing company I could trust. The team made very good recommendations on what paper would be best, as well as made some adjustments in fonts and sizing. I truly appreciated their expertise and attention to detail.

I’m looking to get a workbook published, needing something that’s substantial and professional with a saddle stitch binding. Lots of copies for lots of workshops. I’ve shopped around to a couple print shops to get quotes. Whoever gets this account could have thousands of dollars of repeat business for conceivably a very long time.
Since Ink Spot is in my ‘hood I definitely want to support local businesses. I called ahead to be sure I could just walk in. Then I walked in. I stood at the counter facing a BAY full of people seated at desks behind computers. Probably 5 or 6 people. Only one was on the phone. Finally, a woman got up after looking around to see if anyone else was going to make a move. She came over to the counter with the flattest affect you could image. Utterly straight-​faced, «Yes?» «Yes?»? Really? Not a smile and a greeting that makes me feel like I should spend a chunka change here? Ok. Roll with it.
We had a 10-​minute consult that was very informative. About 7 minutes in she finally asked my name. When we were done I left my card and she said she’d send me a quote. After two days of hearing nothing I called. Three times throughout one day. Three times I got a recording. Twice I left messages. Two days after that, lather, rinse and repeat. It’s been two weeks and I’ve still heard nothing. Not even a return call from the messages I left.
Guess they don’t need my business.

Did the signage for my business. Very professional staff. They showed me a few different options to fit my budget. I am happy with my product!

Do not go here if you are looking for a quick print. It took 1 and a half hours for 125 double sided copies on 20lbs paper. Go to Office Depot or Staples for a much faster turn around time.

I design wedding invitations, stationary and the like… I had some birth announcements printed at Ink Spot and was disappointed with the print quality. The colors in the photo were spotty and the white printed with a hint of purple. There was also some visible banding. On the plus side, their customer service seems great.

I was looking for a local printing shop that could turn a job very quickly. Searching a bit on Unilocal,I came across Ink Spot Printing. Since they were local, I decided to give them a shot.
The employees were very friendly over the phone. They allowed me to e-​mail my image over to them and they were able to print it out for me on the media I requested. They were able to meet my timeline as well.
For my next printing needs, I will consider Ink Spot Printing.

I am getting married in a month. My fiancé (I love that word — French) and I decided to create our own invitations. I emailed a printer that I had seen in Schaumburg. He wrote me back once with a question. I wrote him and he never responded… Not enough business for him, maybe. I drove by Inkspot in Halsted. Stopped and spoke with Ashley. She explained things to me about why I might want to use digital printing instead of Pantone (35 bucks per color used). Sure, the Pantone would LOOK beautiful, but for our purposes, digital was going to be great! Ashley was really nice, very knowledgeable, patient and didn’t make me feel stupid. When I was done with my drawing, I brought it back and she acted as if it was a great drawing and got another printer’s opinion about what paper to use. We made the order and it was done 1.5 business days later! They printed one side full bleed color on 11×17 100lb card stock, black and white on the other side; then cut it down to 8.5×11, folded it into trifold. They printed the response post card on 3.5×5. When I picked it up, they were so happy for me and just calm. They showed me the work and of course, it was perfect. It was so easy to work with Ashley. So easy to just get it done. I didn’t have to try to figure out what terminology was — they told me without being condescending. They got it done — fast, easy, perfect. Oh yeah — and it was reasonably priced. I saved so much money by printing with them, doing our own thing, rather than printing some stupid wedding invitation I didn’t even like for the same price or more!

Nice job, every time. Low maintenance order process and good last minute design and delivery when you need it! They get it!

As a DIY bride, I had decided to make my own invitations. As a DIY bride who lacks time, I needed someone else to print said invitations. After searching around online, I decided to go with Ink Spot on Halsted mostly because they are like 2 blocks away from where I live, and they gave me the best estimate. I went on Monday (¹⁄₁₁) and dropped off my stardream paper and my files, and talked to Todd a bit about how everything should look. He said he would «call me tomorrow», and that was it! Now, I had no idea that this meant that it would all be DONE by the next day, but it was! I received the call at about 3pm on Tuesday (¹⁄₁₂) telling me that everything was finished. I was shocked! I wasn’t able to pick up my order until this afternoon (¹⁄₁₃), but when I did, I was SO pleased. Everything looked exactly the way that I had pictured it and wanted it to be. There were no problems, and every piece looked great! It was such an easy process, so I highly recommend them to anyone who is looking for someone to print invites (especially if you’re using stardream papers!).

For my new business cards, I got inside pricing and awesome stock from a «someone who knows somebody» thing.
The printing quality is excellent. The turnaround was almost immediate.
I’ll use them again. Much simpler than the periodic brain damage of having business cards and stationery made elsewhere.

I used to use these guys all the time for printing, back in the day. Verily, the owner used to attend parties at my house, we were such good friends. Fell out of touch, but today, wanting to get a better quote on a print job, I thought of Ink Spot. I expect I will get the same awesome service, and a better price — from friendly people who really care about your print job.