Marc Burger

Great burger and great service. A little pricey, but definitely good food. I think it gets overlooked by people who see the long line at Frontera next door and think that that’s the place to eat. Trust me, Frontera will disappoint and this place will leave you satisfied.

This is one of my «go to» lunch places. Located in Macy’s I can do a little shopping, eat, and make it back to the office in reasonable time. The line can get long around noon, but it goes pretty fast. I love the fries, «homemade» pickles, and spicy ketchup. My favorite is the Grilled Fish Sandwich and Turkey Burger. I wouldn’t call myself a burger lover, but I like the Cheddar Burger as well. It’s an all around good and convenient burger place. It’s way better than the average mall food court.

Over priced and poor quality! Very disappointed as I had heard better things. I am a big fan of burgers and this did not come close to meeting expectations.

I recently discovered the «food court» on Macy’s 7^th floor. This day I decided that I wanted a burger, and when I saw Marcus Samuelson’s picture up on the wall, I knew this place had to be good. I asked the cashier which burger she recommends, and she told me the most popular was the Smoky BBQ Burger. I also got the homemade lemonade and a chocolate chip cookie.
The Smoky BBQ Burger is a 6 oz. beef patty cooked medium and is made with paprika, applewood bacon, homemade bbq sauce, and kettle chips. All burgers also come with fries. When I received my burger about 8 minutes later, I was surprised at how big it was. I guess I was expecting a 6 oz. burger to be smaller (and maybe it is small, but is piled up with all the fixins, and who doesn’t love that!) I had to cut the burger in half to begin eating it. This burger has so much flavor. I was amazed, excited, and didn’t want to finish the burger because I wanted to savour the flavor…
The homemade lemonade was good. It was sweet and tart, just the way I like my lemonade.
The chocolate chip cookie was fresh, soft and delicious. The chocolate chips melted in my mouth.
I highly recommend if you go the Marc’s Burger to get the Smoky BBQ Burger. It won’t disappoint.

Marc Burger is one of my ‘go to’ weekday lunch spots in the Loop. It’s part of Macy Field’s 7^th floor food emporium and is usually one of the less crowded places. I typically get the turkey burger which is really thick and juicy, however a little bland, but good nonetheless. With the burger, you get these deliciously and lightly seasoned garlic and cracked pepper fries, housemade pickles, and a slightly spicy side of coleslaw. I must say, it’s a pretty good spread for $ 7.95. Everything is always cooked to order, ensuring a hot and fresh product each time. I also always give credit to places that make an attempt to serve foods that are healthier and easier on the environment. The turkey they serve comes from free range birds and the beef is a grass fed variety. If you’re looking for a relatively cheap, made to order lunch that you can feel good about, Marc Burger is your spot.

It’s a bit of a trek getting to Macy’s 7^th floor (elevators are a challenge to find and slow), but Marc burgers never disappoint! My favorite is the one with carmelized onions and portobello mushroom. Very juicy and tasty, and for about $ 10 you get fries, cole slaw, sweet pickles and an unbeatable view! Love the horseradish sauce. I have them put it on the side and I dip the fries in it. Oh, and they have a frequent buyer club, after 7 meals at Marc or any of the other food court restaurants, get one free.

Oh, how I missed this burger! It’s just as good as I remembered. And the fries, oh, the fries…

Shopping for wedding bands down in the jewelry district, my fiancée and I needed a quick bite — I suggested Chick-​Fil-​A, but given she works down in that area, she turned me down, so we went to one of our go-​to loop spots on the 7^th floor at Macy’s — a food court with spots by Rick Bayless, Takashi, and the burger joint by Marcus Samuelsson.
I got the pesto burger — a 6oz patty topped with lettuce, tomato, a salty pesto sauce, and a thick slice of chewy mozzarella. The burger was cooked to a solid medium, suprisingly juicy, but had underwhelming flavor, the pesto sauce balanced that out and the mozzarella was a perfect fit. The bun itself was a bit dry and the weak point of the burger.
The fries here are medium to thick cut, well cooked but lacked crisp on the outside. I went with the rosemary parmesan blend, the rosemary a bit burnt and sparse, but the parmesan was heaped on. Samuelsson’s spicy house ketchup was not spicy at all, just mixed with a bit of mustard.
If you’re up at Macy’s on State or in the Loop looking for a lunch spot (btw, it’s closed on Sundays), Marc Burger isn’t a bad choice, but by no means is it a destination for burgers, and the options at Frontera and Takashi are a bit better, but it all depends on what you’re in the mood for.
Pics and more up on my blog:

It wasn’t that hard finding the place, looking at the reviews, I was expecting a lot. It turned out to be ok. I got the fried chicken sandwich with curry mayo, which came with garlic cracked pepper fries, and a «pomegranate lemondade» for the heck of it.
Overall it was a pretty decent meal, I cut my sandwich in half because the piece of chicken was huge. About halfway, I started to get really nauseous so I ended up cutting off the fried layer which revealed bits of pepper on the chicken so it was still pretty flavorful! The bun was yummy at first too and then I had to abandon it also as it made me nauseous.
Pomegranate Lemonade was alright. Too sweet, so I diluted it. My cousin who was with me said it tasted like strawberry lemonade.
The fries are pretty good too. Good texture, I think I tasted the pepper/​garlic. I also had the spicy ketchup but it wasn’t working for me. Not enough tomato flavor, and the spicy is an interesting/​weird spicy.
It also came with their own version of pickles and sauerkraut. I liked these better than the main parts of my meal. The sauerkraut has jalapeños in it which added a nice new twist, but tasted very heavy after a while. The pickles have a very light pickle flavor /​acidity it was pretty tasty and I liked how it wasn’t that strong.
tldr, it was an ok experience. my meal cost about $ 12. Wouldnt really go back, it’s in a food court so the atmosphere is a bit meh.

The food here is not that great.
The service behind the counter is the only redeeming quality. The staff really does work hard. I just wish it would translate into the food. At just under $ 13 for a fish sandwich that was just mediocre is preposterous.
Turkey Burger is no better, though slightly cheaper.
Won’t be returning here.

Great burger variety, whether you’re craving the bacon & cheese or portabella option.
Chardae… 5 stars
She was working the register as I’d come in from what felt like 90 degrees and 90% humidity. I’d wanted a shake and their machine was broken down. Chardae, told me I could get one from another restaurant in the food court… and then out of no where asked me to hold tight while she went there and brought a shake back for me. It is often difficult to associate high quality, customer service with fast food, so not only was this a standout effort; Chadae set the bar!
The only reason I hold back on a star is that there have been many visits were the smoke from the grill pours out into the dining areas making you feel and smell like you are the one wearing an apron, flipping burgers.

Decent place for lunch in the Macy’s food court area. To my liking the patty was cooked medium rare. The bun was nicely buttered and toasted. I recommend getting the onion strings they’re delicious. You can substitute them for your fries at no extra cost. I was too full or else I would have tried the custard milkshake.
Overall good portion and reasonably priced. A great spot for a quick, casual lunch.

Great burger place located inside Macy’s on the 7^th floor on State St.
Came here for lunch while running errands.
You choose which burger you like, your cheese and within a few minutes — your burger arrives!
The fries were good and they come with pickles and a coleslaw — i thought i tasted peppers.

I enjoy watching Marcus Samuelsson on cooking shows so I was really excited to try his Marc Burger restaurant located in Macy’s. I had really high expectations from someone who was named «Best Chef — New York City and judges other chefs on cooking show. I was really disappointed.
Service: The restaurant was busy but the service was extremely slow.
Food: I got the classic burger. It was cooked properly and the flavor was good but nothing outstanding. Nothing special about the homemade pickles or the basic out of a plastic bag bun. The fries had decent flavor but were very soggy and slightly over cooked. The coleslaw seems like it was a throw away side dish. It was so bland, no seasoning or creaminess. The last time I had something this bland was probably the paste I ate in kindergarten.
Much better burger joints can be had in the city.

I went Friday during lunchtime about 12:15. They are located in the food court Seven on State across from the Walnut Room. They now have a sign with their name on it. I ordered the Classic Burger. All their burgers are cooked Medium unless you request a different temp. I was expecting a medium rare, however, my burger was red inside (in parts) the rest was pink. I almost considered going back but changed my mind and ate the burger which is juicy and very good. Filling. Couldn’t finish my burger or fries. The line wasn’t bad and they moved fast, so it appears they ironed out their kinks as reported by others in the past. Lots of seating areas in the food court.
I was also given a punch card at the register. Buy 7 entrees at any of their venues which includes Noodles, Frontera, Salads, and Soups & Sandwiches for a minimum $ 7.95 and the 8^th entrée is free!
My total cost for the burger (fries included and they are good) with tax was $ 8.78. Not bad for the loop.

It feels like they’re still ironing out the kinks with the work flow at the counter. Once they take care of that it’ll be a great place for lunch. Have to hand it to the hard working folks on the grill, nice job.
Good food.
Line moves quick enough.
Do not deviate from the menu… guy in front of me was trying to customize a few menu items for his kids and the cashier was giving him some Ed Debevics style attitude and some awesome eye rolling. Not necessary…
Great Fries.
Burger was good. Thick and juicy. Crisp lettuce, fresh toppings.
Custard shakes are pretty good but don’t order one if it’s busy. I got my food and waited at the counter for another 5 minutes for my shake while my burger and fries cooled off. (i know, boo hoo).
Still prefer Epic Burger for the price and service…

Here goes review number two where I seemed to get lucky at an inconsistent foodery. See Texas de Brazil. It seems like a lot of people had the same complaints here while others did not. I’m in that camp of those who escaped the pitfalls that are probably due to the fact that this place is in the Macy’s food court.
I was meeting the bffs new-​ish bf and she wanted a burger. It was also the day after her birthday. Enough Bs for you? Anywhoo, we got here right after noon and the line wasn’t too long, particularly compared to Frontera. I went for the cheeseburger which comes with fries. I went medium rare and got it, which seems to be the issue a lot of people had here. The burger was very pink and juicy, and we all really liked the bun which was soft but held up to a bloody beef patty. I also grabbed a homemade lemonade which tasted like a carnival lemonade shakeup but with less ice. Excellent. The fries were fine as was the slaw which has a spicy kick to it. I was a little bummed that the pickles were sweetish and seemed oddly unpickled. I guess I’m just a picklepuss.
Definitely a better choice for me than a fast food burger at McDs or even a diner type burger at Pittsfield.

NOT A GOOD BURGER!
If this is medium, I don’t even want to know what medium well is like. A hockey puck? Sheesh. Top Chef Master? Are you kidding me?
Horrible choice for a bun. Under seasoned patty that was over cooked. I usually don’t do ketchup on burgers, but even Heinz couldn’t help this sad excuse for a burger.
I know I have high expectations with being spoiled by places like Lockdown and Kuma’s Corner, but I wouldn’t even buy this burger if it was a bar special for $ 1. Speaking of which, the $ 1 burger at tavern tasted 10x better than what I had to pull out of my wallet ($ 9.00!!!) for this one.
How the hell did Susur Lee lose to this guy?

I’ve written before about my great fondness for the 7^th floor at Macy’s and the various lunch options. We went today (Friday’s are always a good reason to go for something special) and since I’ve tried Takashi and Frontera, Marc Burger was next on the list. Marc stands for Marcus Samuelsson, and Marc Burger is his farm to table, fresh ingredient burger stand (there’s actually two, the other in CA). The menu is simple with eight burger options (basic, pesto burger, turkey burger, bbq, etc), sides, shakes, etc. It’s perfect for the space and the lines are never short.
Today we just had a regular cheeseburger with white cheddar. The home made ketchup was pretty good but not quite memorable. The burger was solid but also sort of average. The garlic fries were tasty but since they are somewhat mass produced they didn’t seem that fresh. I’d be interested in trying the other burgers, and maybe a shake. It makes me really wish I still lived across the street the DMK Burger Bar. Marc Burger is a good option in the 7^th Floor Macy’s food court. I still prefer Frontera but Marc is close behind.

Pros:
–Marc Burger is good. Love eggs. I think it’s just A1 sauce on it.
–Spicy ketchup is good but I think it’s just a mix of ketchup and mustard.
–Free refills.
Cons:
–Cashier did not ask me how I wanted my burger. (Default: cooked medium)
–Waited about 15 minutes for my burger. 3 people behind me got their food first.
–All their trays seem to be bent. I can see this to be easy to drop a drink.
–They only gave me one napkin. Do they not understand that the yolk breaks and makes it very messy?
-$ 0.50 extra for some cheese on a $ 13 burger. I don’t like people nickeling and diming me.
–Fries were average. Needs more seasoning. Portions not generous.