Marshalls

omg, worst costumer service, i spent $ 300 i will not return to this location, what a bad attitude from the cashiers in there on lay away.

I was so excited to see Marshalls and TJMaxx as I walked to lunch on a recent visit to Chicago. The others on/​near Magnificent Mile are not really my thing for the most part. I do most of my shopping at discount stores. I walked around for quite a bit, but didn’t find much that I was interested in. They have a pretty good selection of athletic socks, but I just decided to buy some at home. There was a cute junior skirt, but I couldn’t find it in my size. The only thing I purchased was a bottled soda cause it was much cheaper than buying at my hotel or at Walgreens.

First of all, THEY ARE NOT ON MICHIGAN AVE. They’re on ONTARIO at RUSH, just across the street from Lawrys the Prime Rib. Google that address instead.
Now, the store was very poorly organized. I could hardly find anything I was looking for. Then, their shoe selection was sparse for folks in the size 10 range. Practically nonexistent. The TJ Maxx downstairs was no better. I will say that their customer service was decent, but that doesn’t help too much when you’ve got frustrated customers who can’t find their size or whatever they’re looking for. Boo.

I had gotten two shirts that were sealed and when I got home they were tight on me because I did not notice they were the slim kind. I did not have a receipt but tried to exchange them for a larger size. I did not have any problems. They gave me full credit on a gift card and I was able to find some new shirts that were not sealed that fit. I have noticed that they are carrying more name brands but that might be to compete with the TJ Maxx upstairs. The store was packed and the line was huge. They need to have more registers opened and more employees going around fixing the merchandise.

Been awhile since I had visited any Marshalls store. I did not pack enough socks so went in search of an affordable place.
If I had not read other Unilocal reviews, then I would not have found them. Conveniently, they are located in the same building as their sister store TJ Maxx. Marshall’s is downstairs.
Prices are lower than anywhere on Magnificent Mile. Good spot to shop if you are on a tight budget.

The store is much less organized and inviting than TJ Maxx upstairs. I tried to shop but they placed a greeter at the door thats yelling over and over and over and over… at the top of her voice… WELCOME TO MARSHALLS. HAPPY HOLIDAYS. COME ON IN YALL. GET YOUR SHOPPING ON. WELCOME. HAPPY HOLIDAYS. I’m actually sitting upstairs now and can still hear her… clearly. I just can’t believe the entire management team thought that was cute and inviting. It wouldn’t take but less than a minute for them to see of looks of shoppers to figure out its just too much. Kinda tacky actually. She seems like a sweet lady who loves her job so this isn’t a knock on her. Perhaps she should be reallocated to straightening the store. Now TJ Maxx upstairs is AWESOME.
IMHO…

This is my favorite Marshalls in the City of Chicago! They have a wonderful selection to pick from. This is the only Marshall I can go in and find great items and my fiancé also. I found some great Michael Kors Boots and Michael Kors Wool winter at such a great price. They are always restocking with new things to pick from. I go once a month and always find great deals!

This is a good location to get some good deals, and better variety than we get were I live. The staff is friendly and helpful. Remember the return policy if you don’t take the time to try it on before you leave the store. There are fitting rooms in the store

So yes, I’m reviewing a Marshall’s 1,000 miles away from my home. LOL. That tells you something. I’m a fan of this store for sure.
I’m a Maxxinista for sure. We ended up at Marshall’s b/​c of the unusually warm weather in April — girlfriend needed some shorts. We weren’t prepared for 70s when we packed for our trip. Anyways, this is probably the best Marshall’s I’ve been too. EXTENSIVE plus size department and accessories. Speaking of accessories, PJ was the bomb. She is the accessory manager/​coordinator. That’s primarily why I’m writing this review. She was awesome and provided service that I expect at Macys, not at a discount store.
Put this Marshall’s on your list — Nordstrom rack is always on my ‘to do’ list when in downtown Chicago, but now this Marshall’s will be too!

Bargain hunting Betty here, and I love finding great deals in pricey cities. I needed a pair of jeans for the brisk, windy city I had been wandering around for a week.
I marched over from my hotel and found numerous pants and jeans to pick from. I tried on about 6 pair before deciding on the perfect pair. Not only because they fit perfectly, but because they were on clearance for $ 13 dollars. Holla at your girl! I love a sale.
I also found a dress on clearance, but decided against buying it, only after thinking, I have enough dresses and I bet sweaters will be on sale soon, and I can hit up the Marshalls in my own town.
The jeans are hot… OH and so was this Marshalls. What is it with all the businesses in Chicago being about 15 – 20 degrees warmer inside than the outdoors? I do not like sweating while I eat. I do not like sweating while I shop. This was a consistent thing I noticed the entire time I was in this city — too hot to shop? Blasphemous. It took everything I had to stay in line to pay for my item because I was so hot and cranky. Not OK.

With everything so expensive in streeterville, the only place to find a good deal is at your local marshalls. It is located in the basement of this building. The other stores (linens n things) have since closed. This store contains a wide selection of name brand men, women, and children’s clothes. In addition you can find a small section of gifts including small electronics and other items you would find at specialty stores. There is also a large section for children’s toys, purses, women’s accessories, and home goods.
Pros: cheap, wide selection, name brand, likely the only place in chicago you can buy a lot for less
Cons: long checkout lines, absent customer service
Hidden deals: Be on the look out for yellow and red tags which are additional markdowns. The best time to go is during changing of the seasons for additional savings.

Yes this Marshalls has 2 floors but NO it is not one of the better marshalls I have been to. Let me also be clear that I have been to A LOT of marshalls, in fact I am a huuge marshalls fan.
The prices here are just not that great, their clearance items are not even that cheap. The store is like maze on the second floor… I almost got lost trying to find the bathroom. You will NOT freaking find the bathroom, it is behind a thousand layers of walls…
The store is also pretty disorganized, especially the clearance section.
My concept of Marshalls is that you get a good bang for your buck and feel good after shopping. But this place, I came here and I just lost my shopping vibe. If you are coming to magnificent mile, go somewhere more distinctive, shop at marshalls at your nearby neighborhood shopping center.

This Marshalls is conveniently located in the city by Michigan Ave. I really enjoyed coming to this Marshalls because it was very clean and well organized. The shoe section wasn’t chaotic and majority of the shoes were nicely put back (might be from the workers). This Marshalls had a lot of variety which didn’t help with the fact that I came specifically for bathroom stuff and left with a pair of shoes, bathroom stuff, athletic attire and almost a clutch! One thing that I have always liked about these department stores is the low price. I was able to find everything I was looking for at a lower price and ended up returning items I purchased at Target the day before! Definitely coming back here for the hell of it.

I was shopping late Friday night and I was trying on a jacket by a mirror and I decided I didn’t want it so I placed it down while I tried on other jackets. Priscilla an employee there made a B line straight to me and said to me in a really rude manner that if I didn’t want something to take it to the check out area and give it to an employee there. Ummm excuse me ?! It made feel so uncomfortable I no longer wanted to try anything on so I went back to her and gave her everything I had in my cart! I get it was late and she probably wanted to go home but that’s not good customer service and when I handed the clothes to her she made another smart remark «have a blessed day» with an under tone of «get the heck out of the store». What a terrible shopping experience. I’ll never go back =(

Nice store, great prices and no matter what I buy its always inexpensive. Great for men’s socks.

This location is always messy, busy, and picked over. Three stars for the few times I’ve braved the crowds and piles and found some great designer deals.

It was at the tail end of a shopping trip, including a pit stop to the ninth circle of hell (aka Bed Bath and Beyond), when I decided to hit up Marshalls. I was a little skeptical, having taken a break from this location, and knowing that urban discount stores generally get picked over more quickly than their suburban counterparts. This was borne out when I noticed a deccorative basket, that I had been meaning to pick up on my way out, was gone by the time I had circled through the store. Ah, well. She who hesitates is lost, I suppose (lesson learned).
This visit was a pleasant surprise, in that I found quite a few designer tops (Rugby by Ralph Lauren, Velvet, Free People, etc.). Since I was not really on the lookout for any clothes on this trip, I decided to bypass these, and headed for the bath/​cosmetics section, as I was looking for some soaps to class up a bathroom counter. I was glad I stopped here, as I not only found the aforementioned classy pump soap (made in England, no less) but also some lemon-​verbena bath salts, and an olive oil bar soap, milled by a small shop out of California. On the way out, I also hit up the accessorires section. The handbags were a bit bedazzled, but I did luck into a quilted, chanel-​inspired ziparound DKNY wallet (the fact that it was only $ 30, marked down from $ 95, only sweetened the deal). The lines to checkout are long, but they move quickly, even on a Saturday. I will definitely be back to check out the ever-​rotating array of designer goods and to source bath and beauty products that look pricier than they actually are.

Walking distance from my hotel on Rush Street and it had the cheap backpack, t-​shirts, socks and underwear that I was looking for after underpacking for my trip.
I would have given this place a slightly better review if it wasn’t for the short-​staffing at the front checkout area and the highly annoying tourists that I had to languish in line with for WAY TOO LONG.

I am frugal when it comes to clothes. Strike that – I’m cheap. I think it’s the after-​effect of being a poor student for seven years straight, but I love me a good bargain.
This is a fabulous Marshall’s. They have a great selection of shoes (holy pumps, batman!), work dresses, and women’s workout clothes. I get great sports tops and shorts – mostly Nike, Under Armour, and Adidas – for at least half the price of places like Sports Authority. They also have great accessories – bags, scarves, tights, socks, you name it.
The line can be intimidating at times (especially on the weekends), but it moves pretty quickly.
I look forward to my adventures at Marshall’s – always a good deal, even if I don’t need one.

I shopped Marshall’s in Cali and didn’t find nearly the amount of stuff I find in this location. Don’t know why, but this one is a whole lot better. I’ve found pictures, housewares, a gorgeous vase for $ 10 — this place rocks!
One thing is for sure — if you see it and want it, get it. It probably won’t be there if you go back later!
Love me some Marshall’s. I like it better than TJ Maxx and a little better than Filene’s at times.