Nancy B Jefferson Post Office

Try getting these asshole to answer there Fucking phones the site says there open till 5 and they don’t do shit all day I waiting for a letter that was mailed here in Chicago to Chicago and it’s been three god damn weeks oh they deliver mail just somebody’s else’s

This post office is a total shit hole. I’ve unfortunately been required to go here in person to mail things and to try to pick up packages, and there is always an excruciating wait. Give yourself at least an hour. All other reviews are completely accurate about numerous staff present but only one window being open.
As for the actual mail delivery, if your home is being serviced by this location and you can divert packages and important correspondence to your office, DO IT! All my letters are always unreasonably delayed and my packages often take multiple attempts to deliver. And the heavy packages have been returned to sender because the carrier was too lazy to take it off the truck.

They don’t answer the phone! NEVER!

Wow. Just wow.
Worse than any DMW. Way to go US Government!
I went there today at 11:30pm. there was a line of about 8 people in front of me. 1 postal person working at the window, 3 – 4 people walking VERY SLOWLY, headphones on, not even wearing postal uniforms. just walking back and forth behind the glass, pretending to do something. clearly saving work when there is plenty to service. The line of 8 people took 1.5 hours. Customers were so angry they started yelling at the staff demanding supervisor and demanding that the people walking behind the glass counter pick up and open up new windows. The staff just looked with blank faces and did not do anything. At some point I even thought some customers in line will get into a fight.
Ive seen bad, but this was the worst. I hope they close it down and put an UPS there.

Why is it that a lot of my mail has the corner flap of the envelop ripped off??? Someone is clearly looking for something they have no business looking at. This has been going on for years. Not sure if it’s this location or wherever. But the fact that it’s been going on since I’ve lived in the area, well…

This is the worst post office in Chicago! I have packages sent to my work because someone will be here to receive it, so I have no other choice but to have my mail filter through this post office. However, I would not recommend using this post office if you don’t have to. Packages can take up 2 weeks extra to get delivered after hitting their location. I’m not sure what is going on with them, tracking will show that a package is out for delivery and then go back to the post office numerous times. All the while we are ALWAYS here Mon-​Fri 7am-​6pm at the office with a front door that has a mail slot and buzzer where an actual person comes to the door to open.
In addition, all the workers at the actual post office have serious attitudes and do not want to really help you if you need it. They are pretty much rude and slow. The location opens at 9am, but if you go there early they often don’t open their doors until like 9:15 — 9:25. All the while there will be a long line forming outside. This place is awful and customer service is not their priority.

Daaaaaaaaa worst!!! Always missing packages, never tries to redeliver packages. No notices left so i believe they are either stealing packages or letting them fall of the truck. No apologies for anything ever. Staff appears lazy and unbothered… while at work. Smh. I hate this post office soooooooo much. Everyone should get fired and start over. Union or no union, none of you deserve your jobs. Just the worst case scenario of a post office. Have you ever tried to call this place?!? They literally pick up and hang up. Just the worst!!! If i knew for one second i would have this type of disservice by moving to this area… i would’ve chosen differently. Just the worst!!!

I have not had any issues when I visit this post office. I have mailed letters, large envelopes, and boxes with no problems. The staff is very pleasant. I cannot believe I am saying that someone working at the post office is pleasant but they have great customer service. I never have a problem picking up packages or certified letter that were delivered to my home. I do not mind visiting the post office for now. Even though, I like to do everything online.

This post office is clearly some kind of practical joke. They’ve lost numerous packages of mine, and if the weather is even slightly, SLIGHTLY, unpleasant their carriers don’t seem to go out. It’s some kind of miracle when and if my mail actually shows up. The other reviewers are correct in how slowly the employees move once you’ve resigned yourself to actually go in there to resolve a problem. I think my mail would come much quicker if the sender got a running start and tried to throw it to my house. Oh, and forget trying to call, they seem to have disconnected their phones…
This location must be some new circle of hell.

Sometimes we don’t get mail for days, and don’t even think about calling them, the phone can ring until it cuts off.

This post office is so unreliable. I work at a business in the area and have a daily pickup scheduled. If our normal post lady is not working, then we RARELY get a pick up. Evenlyn (our regular lady) is awesome and reliable. When she is not working, we can’t even get a hold of the post office on the telephone. They let the phone ring and ring and ring.

The phone number listed for this post office is not working according to an employee I just spoke with there. Try calling 312−243−1604 instead. They can’t seem to find a package of mine that has been lost for over a week, but Ms. Grayson has been trying to help me track it down and she is extremely pleasant to work with.

I created a Unilocal account just for the sole purpose of this review. As others have stated, this post office sucks… a lot. I have missing mail, packages that are delayed for weeks, some that say they’re delivered but really aren’t… there’s not much this location actually does correctly. AVOID AT ALL COSTS.

Have any of you guys ever seen the Improv Everywhere skit «Slow Motion Home Depot»? That is what this post office reminds me of. I have never seen people move so slowly. And by people, I mean the one person behind the counter. There is a line 10 people deep EVERY time I go in there. The lady behind the counter moves so slow, I have never seen anything like it. The sad part? There are other postal employees in there, just standing around looking at us in line, it baffles me. And if the lady has to go to the back to look for somebody’s package? Forget about it. You wont see her again for a good 5 – 10 minutes. Literally, slow motion. So bizarre.

2 stars is an excellent review for this place, b/​c it is awful, but the employees really do try to work with the terrible resources they have. If you are in a horrible jam and must use a post office, and Fedex/​UPS are not an option, this is close to being halfway acceptable. Not good, but they have found packages for «in the back» for me without complaining, and recently, I swear this happened, sent a carrier back to our house b/​c we insisted we were home (we had to beg, but he came back, he really did!!). So, yes, it is the USPS but it’s perhaps an upper tier of Hell instead of Wicker park, which must be the lowest tier of Hell. You will come out of here alive and likley won’t need to be medicated.

I think writing a review for this place would be like regurgitating the same thing over and over. So I’ll leave you with the wise words of m.r. Makey…
«it’s bad, mmmmmkay, it’s bad».

I love getting mail, the bigger the package the better… but I hate having to go to this post office to get it because the USPS never delivers packages to my house. My mailbox is too small and the gate is always locked so they can’t leave it by the door.
The parking lot is tiny; it’s nearly full if not overfull anytime of day, every time I go. There is a dead-​end side street you can park on, I think it’s Monroe. I have only seen one person working the window at a time, even when there is a line of 5+ people… and they take their sweet *ss time so it takes FOREVER to get to the front of the line. There is more bulletproof plexiglass in that place than I’ve seen, EVER… I’m really not that dangerous people, just gimme my package and no one will get hurt!

Well this place definitely doesn’t disappoint.
If i could give this establishment negative stars, I would. The staff is unceasingly slow. The place is definitely far from understaffed. There are several staffers that stroll around in plain view of the customers. STILL WAITING I understand that perhaps these staffers are not responsible for the customer service area, but maybe if a little sense of urgency would help allay frustrated customers.
I do not foresee this post office improving anytime soon. SIGH… and I’m still waiting.

The postal ladies are so nice but they move so slow! everytime I’m in there it takes me 20 mins to get out of there.
FYI their parking lot is so small maybe about 7 cars can fit in there but there is plenty of side street parking.
The mail person in my area is always delievering the wrong mail to my house, I have received baby presents address to other people same address but a different street they really need to pay closer attention to that, of course I took the package back to the post office and their acted like it was no big deal.

It definitely is antiquated, the floors may creak when you walk, but all in all it is still a good neighborhood post office where you can still get your basic necessities of stamps, send packages while you are asked to put your item inside the glass (plexi) case.
Although the neighborhood has seen a major overhaul of the area with gentrification in the last few years, this place still does in well. It is not by any means like many of the other sites, it is old looking and still has a feel of real nostalgia, but it works, and I think that is the important thing.
I will let you know off the bat that the parking lot is small and maybe can accommodate less than 10 cars, but there is street parking, if your lucky.