Popeyes Chicken and Biscuits

Okay, seriously, what takes so long? I don’t understand how a Popeyes could run so slowly. We went through the drive-​thru and the woman didn’t even tell us the total and then didn’t open the window for about ten minutes while she did God knows what. The person ahead of us had been waiting at the curb and the person I assume was ahead of them was parked in a space waiting for THEIR food. We did get an extra large fry for the wait, though. There are other Popeyes in the area. Go over there instead if you don’t have time.

The chicken is smack dab between terrible and below average.
Pros:
–Will give you a fried chicken fix.
–Fries are usually okay, rarely cold or burned.
–Usually have enough condiments including strawberry jelly.
Cons:
–R to the U, to the D, to the E… RUDE! You walk in and they are too busy having a conversation to take your order as you stand there with cash in hand.
–They seem to always lack enough chicken weather it be enough dark, enough white, enough strips, enough spicy. etc…
–The place is not that clean, especially the restroom.
–You do not get what you order most of the time and when you politely ask for the missing item they act like you are lying and stare at you like…“Uuuuhhh-uuhhhh.” The shorter female who looks like a shift mgr or something snapped off on me once underneath her breath. I have no idea what she said, just shakin her head and making hard face expressions.
I do not think that fast food workers need to be super happy and cheery, they are human beings and it is an exhausting job. You are pulled in several ways and are expected to deal with annoying customers who demand so much in such a rude way. However, that does not excuse the behavior of these employees. I refuse to give my business to these people anymore. I will go to their two competitors which are actually a pretty long trek but even so, they will get my money before this particular popeye’s ever does again.

This place is nasty! I use to live in brighton park and the popeyes around there is awesome. I went to this one since i live in the area now and this staff hates their job. They gave me my drinks with NO ice, my sweet tea was room temperature, and my chicken tenders were cold and tasted like rubber. probably had been reheated all day. My mash potatoes were horrible too, dry and the gravy wasnt creamy like it should be, also probably had been reheated all day. The food made us sick, now sitting here with stomacheaches and nausea!

If you ever want a clear and vivid example on what it’s like for a business to have «bad customer service». Step into this location. They don’t appreciate their customers at all. They are super rude, and unprofessional in every way possible. The waiting is also extremely long!!! They run out of chicken often, and never have your order accurate.
* Message to upper management *
— Focus on training your employees on offering exceptional customer service to your customers.

Chicken tenders were perfect. Staff were friendly. Overall great experience. Will be back.

This place was horrible! I have a half hour lunch and literally work 2 blocks from there. It took me 25 minutes to get my order. I ordered a shrimp po boy, I waited till the fish was done. Yup fish not shrimp, after twenty minutes and 2 attempts of telling the manager I wanted shrimp I asked for the order. The young lady must’ve noticed and told me that the fish was done. I ended up taking it, the manager looked at me like I was crazy when I told him to give me a refund because my break was almost done. To top it off, when she was making my sandwich the manager tells me I thought you wanted a shrimp po boy. I left, never coming here again. Oh and they don’t even use gloves.

This is by far thee worst popeyes establishment. Every single time, my order is wrong. I order a cherry pie, it is apple. They ALWAYS forget my biscuit. I order spicy chicken tenders, i get wings. I can go on for days, and you wait in line for days.
Rudest cashiers in the world, how are you going to be stuck up and rude when someone ask for sauce? They never, never ever come correct. There’s bullet holes in the windows, dirty floors and tables.
Recently rennovated, service is still ZERO stars. The managers seem to not care that they never have what you’re looking for.
Ie. — if you want 10 wings, they’ll only have like 6. Oh, you want spicy? Sorry we only have regular.
This place is a joke.

On my way to catch a flight at Midway, website said open until 10. I arrived at 8:50, entrance door was locked. Nobody acknowledged me when I knocked, but they did look my way after hearing. Drove around to drive through window, knocked again and one of the three employees inside waved their hand and said closed. Closing 70 minutes early on a busy street like Cicero, losing a ton of profit and most definitely lost my business. Never again.

Hmm the chicken is good thats why i put one star but the wait time is horrible pre-​ordered at 10am for pick up at 5 pm waited for an hour !!! Dont come here to be disappointed.

Worst Popeyes ever! I had a bad experience last year and said that I would never come here again. Against my better judgement, I went back today. Nothing has changed; Horrible service! They didn’t have enough biscuits or fries for my order. I wasn’t told until after I paid. I wanted 2 apple pies and they didn’t have that either.
Just go ahead and drive a little further if you’re craving Popeyes.

Do not come to this Popeyes they are very unorganized it took me 40 minutes to get my 3 piece chicken dinner.

I don’t normally rate a franchise but this location serves the best chicken compared to others. I have heard this from many other people as well. For some reason they get everything just right. When we have a craving for Popeye’s we make sure we visit this one!

Finding good Fried Chicken ain’t as easy as it sounds. So many places serve it up dry. Like, the breading can be good ‘n crispy and flavorful, but the meat inside is dry. You’d think that you just drop it in the deep fryer and away you go. That’s not the case.
So when I don’t feel like trekking to Stanley’s on a cold winter day and since White Fence Farm on Harlem is closed until February, I hit up Popeye’s just to get a quick fix. It’s not bad for being a chain.
This particular location has a Tuesday special, which consists of a 10 or 12 piece box for only $ 5.99. Can’t beat that after a long flight into Midway. I cannot stop eating fried chicken. I will overeat almost every time unless my portion is rationed. I can easily down a box of Popeye’s.
In the immortal words of Jim Morrison: «I eat more chick’n any man’s ever seen!»