Jeff’s Truck Service

I took my RV there for service. Fluids, filters, smog. I had a couple other things I had that needed work as well. They had the RV for 6 weeks. Basically only fix 2 of the issues I needed repaired. $ 1600 later… I’ve decided to sell the RV and now it needs to be smogged again. I took it to my regular guy at it fails? Jeff’s had removed the fuel fill line from the fuel tank and not tightened up the clamps holding it in place (failed vacuum test). The 4′ fill pipe was just dangling there as they lost one and didn’t tighten another of the brackets attacking it to the chassis. The second fails was an EGR vacuum fail. In the haste of pulling off the air filter either lost or broke the clip holding the crank case vent filter in place. Very poor workmanship over all for RV service. FAIL !!!

Worse place to take a diesel truck to or anything else for that matter. MY truck threw a check engine light and based on the code that I read it was an EGR problem. Their equipment said it had to do with the seat heater not working. Needless to say, I spent $ 300 to have them clear the code. No other work was performed.
Another time, I called and asked if they did alignments on boat trailers. They said they did. I took my trailer to them and after leaving it there for a day, came to pick it up and they said it could not be aligned and charged me $ 200.
I would not go there if they were the last repair shop in Chico.

Jeff was competent, checked the cheapest possible diagnosis first, knew exactly what I was describing and fixed it @ MY leisure. He gave super service in every way for a very fair price. I was from out of town yet he treated my like an old repeat customer. I recommend him to anyone needing automotive or desiel service.

I bought a 8.5×24 enclosed carry on trailer. They had no pressure buying while taking the time to answering all questions. They had quick and super easy financing. I was in and out in 20 minutes. I shopped around for a few weeks and they had great pricing.

Customer service was horrible. We could never get an accurate estimate of a turn around time. Jeff seems to be full of… lip service whenever you can get him to actually respond personally to your call. Bottom line, car runs but smokes now although it passed smog. I don’t even want to revisit this shop.

My name is John. I had an issue with a glowplug in my truck. I came to JeffsTruck Service on a Saturday. I asked about 3 issues 2 were ignored the third which was the glow plugs i was told would take about 2 hrs. I arrived at 10:30 and got out of here about 3:30…My truck was running so bad i had to drive home in low gear. The mechanic told me it would be fine. I had to wear my seatbelt just to stay in my seat. I drove over 70 miles with only 4 cylinders working. Monday morning i was here at 8:00…its 11:30 truck stillin the back. Who pays me for my lost day of pay. bring a lunch… you will need it… Don’t eat anything from their machines… even twinkies would have gone bad.

After having trouble with my dodge diesel that was misdiagnosed by three other mechanics, I very reluctantly took it to Jeff’s Truck Service just because I was afraid of what THEY would find. They kept it for close to a week and spent hours trying to figure out what the TRUE issue was. I finally got a call from Jeff himself and he laid it all out for me explaining what they found and logical reasons why he felt the «other guys» were wrong. I had one place tell me that I needed a set of injectors, one guy told me it was an electrical issue (he was partly right) and the local DODGE dealership told me I needed a lift pump and injection pump at the tune of about $ 3200! Turns out all it needed was a fuel pressure regulator that is a part of the fuel pump system hence why Dodge wanted to sell me an entire new pump. Instead, Jeff replaced this one simple part literally saving me thousands of $$. To boot, I spoke with him after the fact to thank him for his good honest work, while doing so, he reviewed my bill WITHOUT me asking him to and discovered that whoever finalized my bill had overcharged me by accident. He informed me of a store credit and was apologetic for the mistake.
Bottom line, I have had such anxiety about finding a knowledgable and honest mechanic to take my vehicle to. I can say with confidence that i have found that in Jeff’s Truck Service. I recommend anybody with a diesel to take it to them in Chico for any work they need. Jeff will take good care of you.
Thanks again Jeff!

After a nightmare with another truck/​rv repair shop in Chico, and reading some of the other reviews for Jeff’s and dreaded taking my motorhome in there, I took the plunge.
First, I could not get the answer to my most basic questions.
1: How long?
2: How much?
They do schedule things for their convenience, not yours. But they did (after several days)
address all of the issues I brought the vehicle in for. They were (well the actual repair staff at least) knowledgeabe and helpful.
Are there any places in town that can tell you how long to fix something on a motorhome before hand? I dunno. But so far it seems I might be asking too much.
There was one problem though. The side door was left unlocked, it swang open on the road causing the steps to drop and scrape a curb. *sigh*
To be fair the door will not latch by simply closing it, it needs dead bolted.
With it be extremely difficult to find honest mechanics to deal with, I do believe Jeff qualified
on that front. Which takes them to in my opinion, a reluctant 3 stars.
A simple appointment that would be binding to both parties might get them a 4^th.