Jersey Mike’s Subs

There is no shortage of sandwich places in Chico, ranging from decent (Kona’s, Togo’s, Subway) to wonderful (Fast Eddie’s, Spiteri’s, Sub Station). Jersey Mike’s probably falls somewhere in the middle. I’ve now been 9 or 10 times and haven’t been disappointed yet. The atmosphere is pleasant, usually with music playing, sports on the TVs, and a bright beach vibe. The employees are always friendly and helpful.
Some of the negative reviews seem to be about problems with requests and custom orders. I can’t speak to this because I generally like to order sandwiches the way the restaurant suggests. I usually don’t ask for any substitutions and if it’s a cold sandwich, I get it Mike’s Way. When I order one of the cheesesteaks, they don’t ask if I want lettuce and mayo on it because that would be gross. In fact, they really have few veggies as options– I think lettuce, tomatoes, and onions are all they offer so if you prefer a hundred options then you should probably stick to Subway.
The bread tends to be on the firmer side, so the large amount of oil & vinegar they dump on works without the bread getting too soggy. If you prefer not to have the oil & vinegar, I can see how the bread may be too firm.
Overall, there may be better sandwiches in Chico but I keep coming back to Jersey Mike’s.

Let me start off by saying I love jersey mike’s. I have been a fan since I first tried it a few years ago in New Jersey. I have been to countless locations and never had a problem, until now. Every single time I have been to the Chico location I have specified how I want my sub and it always seems to be wrong when I get home and open it. It’s disappointing that such a great franchise can have such terrible service at a location like this one. The guy that works in there (in his 40’s) is absolutely rude. I have been in there before and a nice (possibly homeless) man came in asking for water, that guy (the employee) refused to give the poor man water. The man got angry and said f**k you, and the employee had the audacity to say it right back to him. This is definitely not the type of environment I would subject my family to, let alone subject myself to. The service is horrible and that employee who displays such lack of heart and uses profanity in front of customers should not have a job. I would recommend jersey mikes to anyone, it’s a great sub shop however the Chico location seems to be lacking the positive energy that I have experienced at every other location I have been to (nationwide). I will not be going back here.

This place is GREAT. The food is wonderful, the employees are friendly and service fast. I love this place.

This place is so yummy! In all honesty their cheese steak is so good! When I want a good meal besides meal prepping this is my go to spot! Yuuum!

There are way better choices for subs in Chico, even if you’re limited to downtown. Definitely avoid their version of the cheesesteak — not sure how they can say they’re from Jersey and have it be that bad. Hit up the Cheesesteak Shop instead for food that’s actually edible.
Only giving two stars because the staff was courteous and the place was at least clean.

Normally really happy with service. Have popped in and had sandwiches, have called in an order, and finally got around to ordering on line.
Last 2 times have been extremely disappointing. Out of wheat both times, not a big deal, but annoying.
The online order was submitted at least 35 min before pick up time. I arrive and they tell me they were just about to start it. 3 sandwiches, and they are out of bacon and it is all on white again.
They pointing out the huge number of people in the place and tell me they were inundated. While I get that, what is the convenience of ordering on line if you have to wait more than 15 min past your pick up time. Honestly, I am really upset. They took orders of walk ins before the online system. Also, I waited at the online and phone pick up line. Had 1 worker make eye contact and look away after I had been there for at least 3 min. They weren’t fixing sandwiches or ringing up customers, just walking back and forth.
I hate this type of service. They hand me the bag of sandwiches without the three bags of chips I ordered. So not only did they screw me out of the time-​saving aspect of online ordering, but out of my three chips that I have actually paid for. I will make sure to tell chico state students not to eat there if this is the poor timing and service we are to receive.

I go here about once or twice a month, have had good experiences except one and even that one wasn’t too bad. The owner seems genuinely nice and the food is not only delicious but made pretty fresh with quality ingredients as far as I can tell. I’ve since brought a few people with me and they enjoy it as well. Highly recommend.

Great customer service, I ordered the Philly cheesesteak and it was great! Food is very fresh, much better than subway. Can be pricey though

My first sandwich here was disgusting. I got a pistrami sandwich but honestly I couldn’t taste the pistrami because it was so full of some other random strong ingredient that I didn’t like. It was like some weird onion thing. My boyfriend’s sandwich was much better. It was salami sandwich. I’ve been there a couple times and gotten that sandwich every. Whenever I try to eat my sandwich it’s always really oily like they dumped half of there container of oil just on my sandwich. It bleeds through the paper they wrap the sandwich and it’s pretty messy. But it tasted pretty good still. Just wish they didn’t put so much oil on the sandwichs. Also the atmosphere is a little bit unfriendly and not super welcoming. I think of this place took some tips from spiteris deli, it could be alot better. Also the place is a bit expensive.

When the man behind the counter said the sandwiches are «piled high» I didn’t think he meant with veggies only. I felt very rushed ordering (the menu is pretty large) and they are EXTREMELY picky about substitutions. The meat is VERY low quality and they are on the pricy end of a sandwich. Better off at the Raleys or Safeway deli. 95% sure never going back.

it would be so simple to leave a one word review of «yuck», but i will elaborate.
the atmosphere — it was well lit, springsteen BLARING, and sandwich guy greeted us pleasantly.
customer service — sandwich dude explained the menu, told us his favorites over the loud music but it was difficult to hear him. it also seemed as if he had a hard time hearing us. we were the only customers in the shop at around 3 pm on a saturday. seriously, no menu should need that level of explaining and if for some reason it did, having the music at a lower level would help.
the food — here is where ‘yuck’ really comes into play. sandwich guy seemed to know how to prepare everything «mike’s way» TM. He was not even listening as we were saying ‘hold the mayo’ as he slathered mayo on everything. he claimed the sandwich meats were cut fresh, right in front of the customer and indeed they were. sadly, crappy meat is crappy meat, no matter where or when it is cut. so the meat was sub par, cheese was skimpy, sandwich toppings were minimal (which an abundance of pre cut lettuce could not hide), the bread was tough and our orders got mayo’d whether we wanted it or not
not going back. oh, and the price for 3 sandwiches, 2 chips and 1 drink was $ 36 for a bag of yuck.
run, don’t walk away from jersey mike’s.

I love Jersey Mike’s! Not only do they have great sandwiches (Philly Cheese being my favorite) they have great employees. I know that some of the reviews below said the employees were rude, but if they had talked to the manager they may have gotten their issue resolved.
Jersey Mike’s also gives back to the community. I am a Director for the Homeward Bound Military Family Support Services and they Jersey Mike’s chose our charity to give back too in 2014, the donation was aweseome and we appreciated working with them.
Look for the Month of Giving in March… they will be sponsoring your local charity.

Despite the Guido business name, the people working here were not misplaced Jersey frat dudes. Granted that it’s pretty hard to mess up a sandwich, mine was fine. I think that prices are a little steep. The sandwiches are big and the ingredients seem fresh enough, although deff not local. I gave it three stars because if I’m going to spend $ 8+ on a sandwich, I’d rather get the Drake at Beach Hut. However, I wouldn’t discourage people from trying this place.

Inconsistent service, sometimes the portions and the people are great, more often than not its just not worth the money they charge or the time you spend in line. This time it was 30min, granted it was lunch hour on a Saturday, but with only 6 people ahead of me I think it was a bit ridiculous.

This place is the epitome of an average sandwich! I got the California Sub last visit. Bread is ok, nothing special. Meat is standard. I do like how they add italian herbs to the sandwich. They skimp out on the «avocado» spread. Portion size is large. If trying to decide between Subway and Jersey Mike’s, choose Jerseys!

Was in for the first time today to redeem a free sub coupon. I had no idea that it was expired and the person behind the counter was very rude in telling me so. I will never return as I will also never recommend this place to anyone! Their prices were also high but the customer service being terrible was the cherry on top. If you want a good sandwich, head down the road about 2 minutes to Beach Hut Deli or Kona’s. Don’t waste your time here.

I visited for the first time.
I enjoyed the quick service and the simpley topping choices. it helps you make a quick decisions. I also liked like the meat was sliced to order.
I do wish the bread was a little more crunchy or firmer. Yes this place is pricer than Subway, however, it is good!

I live in Southern CA and couldn’t believe how lucky I was that my daughter brought me a sub sandwich from here!
Have not found a sandwich like this for years! Be back real soon!

I had the club sub on wheat bread. Mikes way. I love the seasoning. You have to do it on all the sandwiches .The crew was fun and friendly.

I LOVE Jersey Mike’s. Every time I’m in socal, the boyfriend and I had to stop in. So excited that Chico finally has a Jersey Mikes!
The cheese steak is FANTASTIC. Great melty cheese and the meats good too. It’s so moist and delicious. I get it every time. Definitely the best cheese steak in Chico. My boyfriend also really enjoys their cold sandwiches. It’s fresh and always tasty. The Italian is pretty popular.
It is a little pricier than your average sandwich shop, but it’s definitely worth it. We’ll be visiting often!