IHOP

Well, I don’t usually review restaurants like IHOP, because you know, you either go there or you don’t. But I have to disagree with some of the reviews I read of this particular location. I met family here for breakfast on a Friday morning recently, three adults and four children, and I have to say that the service was excellent — fast and friendly. The waitress we had (I’m sorry I didn’t get her name) was attentive and interacted in a funny way with the kids. Our food arrived quickly. I won’t say much about the food, because again, you either want IHOP or you don’t, but I ordered the special red velvet pancakes, and all I have to say is, if you want cake for breakfast, go for it. Not sure why they call them pancakes. :) The kids enjoyed their breakfasts, and all was well. Perhaps the restaurant has improved since some of the previous reviews.

I dont even want to give this 1 star. My friend and I waited forever for our food id say an hour when passed we got it it was all cold. We couldnt understand our server (he wasnt foreign just talked too low and mumbled) and the manager kept walking by our table limping? and never once acknowledge if our food was good or if she could do anything for us during the time we sat there with nothing in front of us. Im not sure how this woman got hired as a manger she was really poor, We kept seeing employees looking out the kitchen door and walking out from the kitchen standing around doing nothing. We didst get that one. Overall, it was one of the WORST experiences in a restaurant i have had in a very long time. I hope corporate see this. Oh and by the way we left refusing to pay for our meal we didn’t eat any of it it was ice cold.

I don’t know if this will even be looked at or acknowledged by the company (because my boyfriend and I weren’t the entire time we were there…) but this was honestly the worst restaurant experience of my life. It took us 15 minutes to be seated (there was NO ONE there, so it wasn’t because it was busy), then we got seated and waited 20 minutes and still No one acknowledged us… We ended up just getting up and leaving. So much for my pancake craving. Honestly, we won’t ever even try to go back to this location again, which is a bummer because it’s right by our house. Oh well, I guess that’s
What happens when a restaurant is run by what looked like, a bunch of 16 year old kids.

I believe it is in IHOPs training manual to give terrible service. I have been to so so many and only one time (down south) where it was great service.
I get that most times I decide on IHOP it’s at night time but that’s when you would think you get great service. They have literally nothing better to do than wait on my table because I’m one of six people in the entire restaurant.
I order the french toast with vanilla cream and it would be great if the french toast was served warm. I don’t understand how it can always be cold and take forty minutes.
I always try to give it another chance every few months and then regret it when it takes 12 minutes to even get a water to my table.

My husband loves IHOP although I think there are way better places to eat breakfast!
On this visit we were seated right away and our server was nice. I got French toast, bacon and 2 eggs over easy. The French toast was decent. I like mine with a little more crunch but it was good. The bacon was extra crispy like I asked and the eggs were cooked perfectly!
My husband got pancakes, scrambled eggs and bacon. He was happy, which I expected. It was Saturday around 11:30am so the restaurant was busy and there were so many kids crying and running around which was loud and distracting.
It’s decently priced and if you don’t have too high of expectations you’ll probably enjoy this. My husband loves it which means I suck it up and go to make him happy. You have to learn to compromise in a marriage!

Terrible experience. You could hear the staff arguing in the kitchen the entire time, our hash browns were undercooked, fruit looked slimy and unappetizing, and there was MOLD on the «toast.» The staff needs to consider working as a TEAM to please their customers a little more. Seemed like the manager was just running around the whole time apologizing for his staff’s mistakes.

The service here is basically none existent, I waited at the front for ten minutes and then at the table for another ten minutes then I ordered just coffee they took away the coffee pot that is setting on the table when you arrive and it took another 15 minutes for them to bring it back and didn’t bring silverware and could not find anyone to bring some so I finally had to get up and get it myself. This is the kind of service that we have had the last two or three times that we have been here. I will not go back here.

My husband and I went here for breakfast. During the wait we noticed a broom and dust pan lying on the floor beside the tall table in the middle of the room. Clearly a safety hazard. Several employees stepped over it but not one picked it up. I finally asked our server about it and she moved it. Later a server dropped a jelly packet on the floor and someone stepped on it and it broke open and jelly all over the floor. My husband and I watched to see how many servers would walk over it. Finally after many did and one senior citizen almost stepped in it I went over and cleaned the mess up with my napkin. I proceeded to show the manger the mess and gave it to him and asked if they were safety conscious at all. This place is going downhill fast.

I would give this place a zero if I could. Worst service I’ve ever had. I’m literally never gonna be back. This IHOP used to decent but they went so downhill I can’t wait until they close so we can replace it with something actually decent. Worst restaurant to ever come to colerain. Disgusting. Nobody EVER eat here unless you’re really desperate. They actually have a police officer sitting inside every night because of how ghetto it is. Ew.

Went to ihop tonight/​early Monday morning and the food was terrible. The service was acceptable. I did not recommend this location if you want to get a good meal.

My husband and I went to I hop to celebrate New Years after church. We expected the wait to be long, but not 45 minutes before the server came. Our food was cold and we both got food poisoning this morning.

While the food at ihop is always amazing, this particular ihop has the worst possible service you can get. No one is ever at the door to great you for starters. Then you get sat and have to wait longer for a server. Then your server takes forever to get your drinks… I don’t know why we ever bother coming back to this location. Gave 2 stars instead one 1 because of the food.

Everytime I go to this Ihop the service sucks but the food is always perfect. So if your low on tip money go here. Lol the cook is amazing. I’m never unhappy after my meal.

I ordered the 3 pancakes & 3 eggs w/​bacon. My little girl ordered choc. chip pancakes. The eggs were thicker and larger than Perkins and the bacon too. The taste was similar. Our pancakes were nothing short of catastrophic. They were crumbling and the top seemed to separate from the bottom. Simply put; we were eating mush. — side note: Our table had paper wads of straw wrappers under the table containers, proving they didn’t wipe our table down properly and the syrup was stringing from the bottom of all the syrup containers. We think Perkins is a better deal as well.

Love the staff, third shift at least. They’re all really fun and social. The food’s usually amazing if you don’t mind the occasional wait. Love them.

To quote Gaffigan, it should be named, «I-​barely move».
Never been a big fan of IHOP, but ventured here after church on Sunday… along with everyone else in the tri-​state. The lobby was totally packed, so we were surprised when we were quoted only 20 minutes for a wait. The place is big and the employees work quickly, but unlike other places, 20 minutes = 20 minutes not 5 – 10. So we really did wait the full 20.
Food is tasty. I had strawberry banana french toast despite the moniker of «house of pancakes». They were a bit cheaper and I like french toast better, so I went with it. I guess I’ve just never been impressed with the pancakes here. I feel like they should have a crazier and wider variety of pancakes if you’re going to be called by such a name.
I did really enjoy the design of the syrups: butter pecan, strawberry, old fashioned and blueberry. Despite the awesomeness of that availability, I didn’t bother with them. The french toast was pretty good without it and I had no trouble eating the whole thing.
My date got a sandwich that was basically an omelet on toast. It was pretty tasty as well.
I always wonder why it’s so hard to find a $ 4 meal with less calories at this place. I don’t need more than two pancakes, but the options are limited if you want less than four, so the prices are more like $ 6 – 8 for just about everything.

Stopped in for Free pancakes on National Pancake day. Ordered two eggs, hash browns and my free stack of three pancakes. Ordered a coke was told they had Pepsi, which was fine. Waiter brought a diet Pepsi. Wife did not have a fork in her silverware bundle. I asked for extra butter from separate waitress who brought our food out. The butter never arrived even after asking our waiter to check on it. Service always seems to be bad here no matter when we go. Only our fourth visit here. We always hope for better service.

Stopped there for breakfast on my way to a training session and they were wonderful. Very attentive, very quick, checked on me often.

Under a new manager, and he seems to care. He was on the floor, among the customers, checking on service, checking on satisfaction. Because of that I’m «rounding up» to the fourth star.
My food was good, and my guest was satisfied. It was a Sunday at about 11:00, and we only waited a few minutes. Their tables turned over pretty quickly, meaning others waiting didn’t wait very long either… good flow in and out.

The IHOP I’m reviewing is on Colerain Ave next door to Panera Bread.
Now normally I love IHOP. I love that they just bring you a carafe of coffee so you can drink what you want. The food is typically pretty good, what’s not to like right?
We stopped at an in between time (like 4:30 pm). The place was a ghost town, empty seats as far as the eye could see. So the fact it took 3 people and 5 mins to figure out where to seat 5 adults, 2 toddlers and an infant should of been a tip off. Then when we got to the table we realized they shorted us a chair. No big deal really…
The meal went downhill from there. We had to ask 3 times for creamer for our coffee. And when we FINALLY got our food of course it was cold. Except of course the 3 year old’s which was molten hot.
The service was super slow. Maybe we got there during everyone’s break?
When I turned around while leaving, I realized the table behind us was full of dirty dishes, nobody sat there the entire time we were there!!!
So in the words of Comic Book Guy, «Worse IHOP ever!»