Serenity Nails & Spa

They do a typical pedicure for a low-​end mani pedi shop, but it will take twice as long– my pedicure just took 2 hours!!! They seat you quickly and then rotate through double the number of customers as workers by leaving you sitting for 10 – 15 minutes while they work on someone else. You can get the same pedicure for the same price in half the time somewhere else.

My daughter and I got pedi’s here. I really wish I could rate this place higher. They seem like a very family involved, local business. They just seemed to charge extra for things that should be standard. An extra $ 5.00 for using the micro plane? Then try to up sale us to one of three different scrub options. No thanks, just give us a pedi and let us enjoy our time together please.

Visiting Serenity Nails because all the salons close to home were closed. I got a pedicure today, and I appreciate that the technician was thorough, especially with my cuticles.
However, I was unpleasantly surprised when the bill came. A basic pedicure is almost $ 40. While the staff is friendly, they took their time chatting amongst themselves and with other customers.
If it wasn’t so expensive I wouldn’t mind the service. If you’re on a budget or tight on time, I would not recommend this salon.

My go-​to nail salon! It’s a convenient location, always clean, and staff is friendly. They take their time which can be a negative if you are in a hurry, but they do a great job. No timers that make you feel rushed like other salons.
My only 2 complaints are the color selection isn’t always the newest/​largest. And there was a young gentleman working there over the summer that is not skilled. I make sure to call ahead and make an appointment with my favorite person. Otherwise, it’s great! The Mon –Wed mani/​pedi special is a good deal!

My experience here was a mixed bag. I usually left the salon with my nails and toes looking great, but promises about prices were not kept & service could often be rude. I first came to get a French manicure with acrylics for my wedding. The technician wasn’t going to paint over the clear acrylic nail with air-​brushed tip with a light pink or cream color to give it a true French manicure look, even when I asked, & she got visibly irritated that I wanted this look, to the point of rolling her eyes, snatching my hand & throwing her materials around roughly. Within a few days, while on my honeymoon, the entire nails started to pill up and peel off. I’ve had acrylics before & never had this happen. I didn’t bother to complain later figuring I’d get the run around & it didn’t matter at that point as by that time I’d scraped off a whole layer of the peeling acrylic to make it appear even & not so raggedy. When I got home, I decided to get the acrylics off & switch to gel manicures to cover up my roughed up nail base for a few months. I specifically asked when the time came to remove the last gel manicure (when I’d decided I no longer wanted to have another one put on) would there be a cost to take off the gel manicure. I was told NO. So, of course I was charged $ 15 when the time came. I argued about it, noted what I’d been told but no one cared. Haven’t been back.

I came in with two friends to get a mani/​pedi. The place is nice overall, but could use a bit of a facelift. The chairs are comfortable, but worn (the backs are peeling on almost all of the chairs, and the screen on my remote didn’t work) and the nail stations are clearly rather old, with the armrests peeling. The woman who did my mani/​pedi rushed through the pedicure part, and I was done a full 10 minutes before either of my friends. My heels are still rather rough, too. During the manicure, the woman kept checking her phone which was rather annoying and distracting. She did do a good on the shellac, though. Overall, not horribly impressed, and probably won’t be back.

I often come here because it’s closer to me. But after coming a few times I just enjoyed the atmosphere. It is relaxed and the people are friendly and kind. They play a radio station that has the best music and I feel so good while I’m here.
A lot of nail salons irritate me by pressuring or forcefully suggesting I get a pedicure when I just want a polish change. But this place may suggest another service they offer but there is no awkward pressure with it. Everyone is friendly and they aim to satisfy each client.
I have never really had a long wait here and they offer a great special Mon-​Wed which I like to take advantage of.
Just yesterday I got my nails done but soaking off the acrylic took longer than expected so I ran out if time. I decided to keep my nails bare, but she told me to come back for polish. Today I arrived and she had my color waiting for me and I did not have to wait.
Great place, great people, great service!

I came here to get my nails done after my awful experience at Escape nail salon. Angela C recommended it to me and boy was I thankful! They were able to seat me right away and did an excellent job fixing my nails. When I asked if they could do eyebrow waxing, they said this location didn’t, but pointed me in the direction of their Mariemont location, so I headed over! They have the same owner just different stores and they were also able to take me right away. Apparently, someone from the Red Bank location had actually called over to let them know I was on my way. Thanks for fixing my nails and for the awesome customer service, Serenity Nails!

I went here x2 while staying in Cinci for 1 month. it’s all bran new inside, and they have a great selection of gelish colors. i went during the M-​W mani+pedi special for $ 45.

I don’t always plan ahead when I want a pedicure so I like that they offer walk-​ins although depending on staff and current demand, it is hard to know how long you might wait.
The facility is nice, clean and bright. They only noise seems to come from other customers chatting on their phones, which I can see annoys the workers but they don’t say anything.
The thing that I like most about this place is it open at 9am on Saturdays and most seem to think they open at 10am, which I’m completely cool with since I’m up early on the weekends. Hopefully few others read this part and make it crowded before 10am ;)

Probably the messiest french manicure I’ve ever had. The girl doing it was young and seemed to be more concerned with looking at herself in the mirror than making a clean line. One of the nails was so off that I had to ask someone else to fix it. She also accidentally undercharged me but told me not to worry about it, so at least there’s that…
They also did my friend’s acrylics for her wedding; before she left, the woman who did her nails looked at them and said they didn’t look good and she did a bad job. We didn’t really know what to say to that…

See Wilson. He was doing my nails about 10 years ago at Kenwood mall and now he has his own store! I am very proud of him. I got a full set and a pedi. He did an amazing job. My nails hold up very well when he does them.
I recommend him for his attention to detail. The salon is SOOO clean and brand new. the color scheme is very soothing.
LOVE IT!

Chin is great! Other staff is good too. The lady who waxes my eyebrows does a nice job and it’s only $ 12! Would definitely recommend! Make an appointment as they tend to get busy!

I came here on a Saturday afternoon for a pedicure. I did not make an appointment, so I knew what was expected, a long wait. Waited for 15 minutes before I sat to soak my feet. I was sitting there for almost 30 minutes. I was alittle aggrevated because the water was getting cold, but the staff was accomodating and apologized (they let me know that someone will be with me shortly and changed the temperature of the water). So I just sat and enjoyed the chair massage.
When they did get to me, they did a great job and I was very pleased. I wanted the OPI Crackle which is $ 3.00 extra, so I paid $ 36.00 dollars + Tip, which isn’t bad.
Place is really clean.
Lesson learned, I will make sure to make an appointment next time I come back. Walk ins are welcome but use common sense that when you come in a Friday or Saturday that it will be busy and there will be a wait.

I stopped in for a full set of nails and even tho I did not have an apt, they took me within 5 minutes. One of the ladies began the service, but was soon asked to do another customer. I was left with an older gentleman to finish my nails. He was fairly distracted during most of his work. I asked several times for the nails not to be so thick. They turned out thick and oddly shaped. I would probably not return.