The Home Depot

We’re here a lot. Home Depot and to a lesser extent, Lowes are our go-​to stores for home improvement supplies. Today was not much different than any other trip here, but I do wish they’d work out the kinks for helping people get through the self check out line. Two people couldn’t figure it out. The instructions are fairly simple, but first timers often have problems and the helper just rushes them through without educating them for the next time. For this reason, they get one less star than they would have otherwise.
Of course, I’ll be back soon.

Excellent service. Visited three times in one week. There are plenty of people to help even when busy. They stacked me with credit! 24 months no interest AND 10% off. Just what I needed.

This is my first time at this Home Depot. Everyone was super nice. I needed some help in electrical and the guy there was very knowledgable. Took me right to what I needed. Even met the manager near the register. He asked me how everything was. He was very nice. Great store.

Always my first choice in Cincinnati for a big-​box hardware store. Staff are very friendly, generally available, and willing to help. When busy, they at least acknowledge your presence, and offer to send someone else. Selection and quality of plants in garden center could be improved, but about average for a big box retailer. On the hardware side they generally have what I need in stock and where I can easily reach it. The few items I’ve had to exchange have been handled without an issue.
Note that this review refers to the Joseph Rd store in Colerain. By contrast, I can never find help at the Kennedy/​Ridge Rd store (or find them but they say «I’m too busy right now» without offering to come back and help or find someone else; this when I was looking for assistance loading $ 350 worth of insulation onto my cart) and items I need are often out of stock, not carried, or left in overstock areas out of my reach. Also, I prefer the selection and some of the more unique products carried by Menards, but until they make their way to Cincinnati Home Depot on Joseph will be my choice.