Starbucks

I can’t stand this location, staff is curt cold and has been rude on several occasions. It was the only one on my way so I decided to brave the drive through today, big mistake as I now have been waiting nearly 10 minutes, and it’s 1pm… should have drove the ten and been happy at the Dewey location

This location got my drink order perfect. It was busy and the workers were super nice and I didn’t have to wait more than two minutes. With that being said, I only gave it three stars because of the atmosphere. It was warm and humid inside, it felt sticky. Dirty and cluttered. It needed a serious deep clean and a little better arrangement…

Forget all my other rave reviews for this place. It’s just awful! I picked up my online order that I placed while standing in a line of at least 12 people at around 715am on a Friday. Yep, I got it quicker… and my Grande Caramel Macchiato was cold, weak, and tasted AWFUL!!! The girl acted like she didn’t see me when I made a comment after she handed it to me. No thank you, nothing. It may be only one mile away from my home, but I will not return.
Shame on Starbucks for not training their employees properly and not having trained staff to prepare drinks and wait on customers in a timely matter.

Starting to really love this Starbucks!
The customer service was great my last couple visits, same girl at the window each time!
Great customer service really does make a difference :)

This is a very nice location. They can get pretty busy especially in the drive through. In the store they have three rectangular tables with hard seats. There are also 4 padded bar stools. I rarely see the bar stools used. There are also 2 lounge chairs with a small round table. I have been coming here for many years and have seen the staff come and go. They always have shown patients with my kids when they order drinks. This place has been a Saturday must for my family for years. This store is by far my favorite Starbucks

I love Starbucks, but usually try avoiding this location even though it’s the closest to me! The staff is pretty snobby and rude, not just on one occasion, but multiple. They always ruin my drink!
¹¹⁄₂₅ update. I am done with this location. 2 weeks ago, I ordered my usual marble mocha macchiato which I get EVERY SINGLE DAY from this location. When I left the drive thru to go to work, there was caramel all in my cup. The reason why I get this drink is because IM ALLERGIC to caramel. I immediately called back and complained and expressed how they need to be more careful and train their staff better because now only am I allergic, but now I wasted $ 5 on a drink I can’t have. Ray was extremely apologetic and offered me a free drink the next time I came back. When I came back, he was very nice and told me that he let his staff know to be more careful and trained them all on how to correctly make certain drink.
Well, today I went and ordered a youthberry hot tea because I’ve grown to love tea in the mornings! I was told no problem and proceeded to wait in the long drive thru line for 10 minutes. When I get to the window, I’m told that the lady who took my order did not check to see if they had any more available and that they ran out. I was soooo pissed. I waited in line for 10 minutes to not get my drink due to their incompetence and laziness for not checking. She said they could get me something else, but by that time it was already too late and I needed to leave for work. I’m over this location.

Watch the sweat hit the ground… you can feel how hard these Starbucks employees are working! I’m sure they don’t get a minutes rest in this place. They were all so nice and accommodating, it made me wonder why does this place have such low ratings. People may complain about how long the wait is but these workers literally could not be moving any faster. Whether it’s through the drive-​through or if it’s inside this place, it’s a zoo! People and their coffee addictions!
Steven the barista was working ridiculous fast and hard like a machine, it was amazing! I don’t think I’ve ever seen an employee work this hard at a Starbucks before. I was impressed! I think people need to remember that there is a lot of people with drink orders that take a minute or longer to prepare. We all could be a little more patience and show some gratitude for the people working so hard to just make us a drink. Thank you!

I come here about 4 – 5 times a week for the past 6 years as I live right around the corner; I have yet to have a bad experience. Sure, the drive-​thru can be slow at times, it’s the busiest time of day (early morning) and most Starbucks are, they’re very popular. They rarely get the order wrong, but yes, it does happen. however, if frequent a single place often enough they’re bound to get it wrong once or twice.
The staff at most, but specifically this location, have always been really friendly. I always get a smile, asked how my day is going and even a little chit chat with a select few. They always make me feel welcome and never rushed or unimportant. They get pretty busy and overwhelmed at times but they always handle it well and strive to make you happy.
This Starbucks is sort of like my home away from home and they always make me feel like a part of their family.

I love this location!!! I have been a regular for about 4 years and now that there is mobile ordering I love it even more. I order wheb I leave home and pull up to my drinks ready or almost ready. AMAZING. Most of the staff know me and I’m greeted by name most mornings, the drink I get I have no idea how to correctly put in on mobile ordering and if someone who knows me is working they make the correct drink. Christine, Ray, Lexi, Derek, Alice, Jacob and Steven are all always so helpful and can remember my order even when It’s too early and I cant remember it myself haha The manager, I believe her name is Julie? Is very nice too. And I’ve seen her side by side with baristas having issues and help them, it’s nice to see a person in power use it for good. (; You guys rock! Thanks for making my morning most mornings!!! Screw the haters you guys are great!!! Xoxo

This is by far my favorite Starbucks location, and like everyone else I have been to many of them. I never have to wait too long to order my drink and they have never messed it up. They are right next to sylvan so there is a school rush but that is to be expected just like a work rush. The staff here is what makes it the best. They are all always so nice and friendly and they seem to genuinely enjoy their job. I have never been disappointed so I am slightly confused by all the bad reviews.

Came here on a Monday afternoon around 3:30 and there were 4 people working, but the line moved super slow. I waited 10 minutes even though there were only 4 people in line in front of me. The cashier was nice but seemed clueless. I ordered an iced venti coffee with cream and sugar and she kept reading my order back to me incorrectly. Then finally when I got the drink it had no cream, and the barista wasn’t friendly when I said I had ordered it with cream.
The sugar/​cream station was dirty and sticky. Also, when I was standing to the side waiting for my drink, the store smelled bad, like body odor, so that was pretty gross.
On the plus side, it’s at a convenient location with a drive thru.

In a hurry? Don’t come to this location. Also they’re always out of everything. Just avoid this location entirely.

Changing the wording on a free drink card to keep from having to give the free drink. Changing extra for ice. Having zero interest in good customer service and a f– you attitude is the best way to get you customers to go elsewhere so you can go home. My family will stick to the other locations that actually care about their customers.

SERIOUSLY THE WORST STARBUCKS EVER!!! Every time I go here they give me the wrong drink and take forever to correct it and if it’s a frap it’s usually really runny. They never have any of there food items in stock. Horrible customer service.

Dislike getting an attitude when ordering coffee… Wether or not you just came on a shift… Don’t like working there fine but don’t take it out on customers!
Omg just tasted it fail!!! Wrong order idiots! Freaking A!

This Starbucks has never got my order right. I just left the drive through without checking my stuff and they gave me a slice of bread instead of a sand which??? Don’t come here.

Food poising
I usually don’t come to this location even tho i live right by it as its always Iffy and NEVER consistent and always takes forever. However my dumb self tried it again. I got a frap, the place smelled gross inside and that should have been my first warning. I only drank about 4 sips and threw it away cause it tasted nasty like spoiled and a few hours later i was puking my guts out. I know it was the coffee cause thats pretty much all i had that day besides some crackers. Was in so much pain, this location is just not worth it. DONT GO HERE. I would give negative stars if i could.

The Husband and I came to this Starbucks location on a day off after the Holidays because I needed a mid afternoon pick me up.
The parking lot around the Starbucks has a lot of spaces, but there is also a Chase Bank and a few other businesses crammed into the tiny shopping center which can make finding a spot difficult during peak times. They also have a drive thru which is nice and helps relieve a lot of the congestion.
Otherwise it’s a typical Starbucks location with the typical things. Front patio outside and chairs inside for sitting, merchandise for buying, pastries for eating and coffee for drinking.
I ordered a Tall Hot One Pump Caramel Latte which was out quickly and we were on our way. The baristas were fast and friendly. I would come back to this location again when in the area.

The staff is generally always pretty nice and accommodating here. I’ll have to admit that going inside is quite often faster than their drive thru though. They have only messed up my order twice out out more than fifty times and both times they were very nice about it. Other locations have given me attitude or tried to make me take the wrong coffee. I appreciate the customer service here to the fullest!

I came here this morning to work remotely because the internet was down in my apartment. However, the internet was down at Starbucks as well. This is why I took one star away.
The positives are big though. There were two girls in front of my ordering their drinks and their card was either declined or unreadable. The girl was surprised that it wouldn’t work and the cashier simply handed her card back and said «it’s on me.» I thought this was beyond great customer service and I was proud to witness such a great act. I made sure to take whatever cash I had in my wallet as a tip for him. There was also an employee walking around giving samples, challenging customers to taste tests and handing out coupons and free samples.
Great customer service! Great drinks!