Cloud Nine

I love Cloud Nine! I have seen them grow and just love their work. Joanne is creative and is absolutely wonderful to work with. I highly recommend them.

Joanne really knows what she is doing and her work is outstanding! I got my wedding invitations, both shower invitations, table numbers, dinner menus, seating arrangement, save the dates, and thank you post cards from her. Literally half of the people I invited to the wedding asked me where I got my invitations. I heard from so many people «these are the most beautiful invitations I have ever seen» «these are so elegant».
She was also great to work with. She was so patient and helped me so much.
I will always come back to Joanne if I need anything!

When I was in middle school (many years ago) we had been invited to our 8^th grade party with a carnival invitation, made by the creative minds at Cloud Nine. I still have my invitation, not only for the memory, but for how cute it is! Friendly staff. Joanne is a wonderful lady!

I have ordered graduation invitations, announcements, and military send off invitations. Joanne has a true gift and an eye for creativity that I could never imagine. Since 2009 this is the only place we go for any invitation or announcements. The quality of products made by the Cloud 9 staff is second to none. Everything is personalized as much or as little as the client prefers, they have a HUGE selection of colors, patterns, examples, ideas, options… the possibilities are only limited by your imagination. She even did Swarovsky crystals on one! I have never been disappointed or dissatisfied with anything we’ve gotten and it’s all done by really nice people. I wouldn’t consider going anywhere else for announcements or party celebration invitations. Even the envelopes can be personalized. Joanne and her staff truly do put their hearts into what they do and it more than shows in your finished product. I 101% guarantee that you will not be disappointed with your results no matter what you order!

Cloud Nine came highly recommended by my good friend and MOH for specialty paper for wedding invitations.
I knew 10 minutes into our conversation that I was going to have Joanne prepare my wedding invitations, RSVP cards, etc.
Joanne is absolutely wonderful and a joy to work with. She took her time to explain the do’s and don’ts regarding wedding invitation etiquette and how to put together a beautifully looking wedding invitation that’s within my budget.
I’m so glad that I stopped in and met Joanne. I’m so looking forward to seeing the proofs and finished wedding invitations. Thank you for working with me and your valued advice.
I will recommend Cloud Nine over and over again.
Thank you again Joanne!

I love this place! I had them do our passport invites for our Cancun wedding & they came out amazing. Our turn around time was so quick. & Joanne was great to work with. She returned emails quickly & if she wasnt able to a staff member always called to give me answers!!! I will definetely use them again! :)

Randomly found this hidden place and was floating on cloud 9! I love greeting cards… I picked up some cards and journals…

I would highly recommend using Cloud Nine for your invitation and printing needs. We used Cloud Nine for our wedding invitations and place cards for our reception. Our invitations were unbelievable! They were so beautiful and exceeded our expectations. Our guests were so impressed and even asked where we had them made. The invitations really set the tone for our wedding that we wanted to represent. Cloud Nine got the design and color scheme flawlessly. Our place cards were also very beautiful. Everything we got from Cloud Nine was classy and elegant. The only reason I didn’t give them all five stars was because they are very expensive. BUT, I would still highly recommend them to anyone. You will definitely NOT be disappointed if you have Cloud Nine prepare the invitations for your special event!

Absolutely love this place. They have done my save the date, wedding invitations, and escort cards. The whole staff team is amazing to work with especially Joanne. Great turn around with responding to emails! They know wedding etiquette and all of their products come out polished to a tee!

Cloud 9 goes above and beyond.
I had to place a large order and being the procrastinator that I am put off ordering my invitations until the last minute.
Joanne helped me find the right paper and design for my invitations.
She assured me that I would have them within my deadline and came through with flying colors… the design was great and everything went well, way beyond my expectations and I was quite pleased with the price.
Way to go cloud 9 thanks

Love Cloud Nine…
I was referred to them by a friend for my wedding after my extremely expensive invitation company failed to impress and deliver for me.
Joanne is wonderful! Their prices are amazing and the quality is great as well.
I used them for my wedding and all showers and parties I have thrown since then.

I first stumbled across Cloud Nine as a referral from Periwinkle in Glendora. I was trying to find somewhere to create custom invitations for a surprise party that we were putting together for my mom’s 50^th. Long story short I ventured over to Cloud Nine and was pleased with the selection of samples that they showed me. After deciding what I wanted to do with the invites I decided to go ahead & place my order with them. The invitations came out very cute and everyone loved them! After having a pleasant experience with them I later decided that I wanted to place an order for my own birthday. After going through the process before I came prepared with all of my ideas so that I could place my order that day. Donna had assisted me & took further notes on the printouts that I had provided them with for further explanation of how I wanted my artwork to look. I was beyond excited for the finished product since the invites were for my 21^st birthday! As time came closer to the expected completion date I received an email from them with my attached invitation proof. Immediately when opening the pdf I was more than disappointed. The wording was spot on but the artwork was nothing like I had requested. I was even more disappointed since I had provided them with the two sheets of images with my ideas and figured it would make their job easier since what I wanted was right in front of them. I replied back to the email asking if the artwork could be altered as it did not match my initial desire. What they selected was far too cartoony and juvenile, far from what I had in mind. I then received a phone call from I believe her name was Nellie and she explained that they were unable to find any artwork that matched what I had requested. She further explained that they had already paid for the artwork & that if I wanted to change it I would have to search for an alternate image, pay for it myself, and then submit it to them for usage. I thought this was beyond ridiculous because by no means was I going to put down additional money for something that was their mistake. When placing my order I had initially put down the $ 25 setup fee and another $ 25 for my deposit leaving me with a remainder of about $ 30 for the remaining balance. After expressing my concern she said that she would speak with Joanne and see what could be done. I appreciated her calling me and was hopeful that Joanne would do something to provide me with a fabulous fixed invitation. Clearly I was wrong as I did not hear another response from them until a week later (mind you, my expected pickup date had already rolled around & it was pushing back my schedule in terms of mailing them out & adjusting the RSVP date). I think I would have been more understanding in this situation if they had maybe notified me prior to the invite proof that they were having difficulty finding artwork that matched my request. Anyways, I decided to call them versus communicating solely over email and spoke to Joanne directly. She seemed a bit peeved about the whole situation then when on about how they already purchased the artwork and that it was even more than the money that I had paid for my setup fee but that she wasn’t going to haggle over that… I’m sorry but I don’t think her approach or anything of what had transpired had been handled in the best way. I kept my words to a minimum and told her that I would gladly just swing by the shop to pick up the paper materials since that was my only other option. At this point I did not want to go through with the printing of my invitations since the results were far from satisfactory. Plus aren’t we always told that when it comes to customer service the customer is always right? When I went to pick up my paper Joanne was helping another lady then excused herself while she sneaked to the back and I could overhear her cutting the paper. At this point Donna came over to me, went back to check, and then came back with a bag full of the paper goods. I found it a little ironic that Joanne was too timid to even hand me the paper goods herself. I had been completely compliable up to this point and had only merely expressed my disappointment in them not being able to find artwork similar to my desire. All in all, I give Cloud Nine a 3 out of 5 because I was pleased with my first invitation order with them but when it came to the second order I was extremely let down. I ended up having a friend redesign the invitation for me and I was more than pleased with her end result! After this experience I unfortunately don’t think I will be providing Cloud Nine with any more business.

Joanne, owner, is totally unresponsive to emails, calls and or personal invitations to events. Apparently she only want to work with those that she chooses. I tried everything to work with her and she is totally unresponsive. I offered her several opportunities to do invitations for my dancers, my business and my personal cards. I would not reccomend her to anyone in the adult entertainment industry or the LGBT community. Valerie Diaz-​Head Coordinator: Private Events 4U
I guess I have to take back the comment about your bad service. Apparently your servicing everyone in Claremont appropriately (Juan told me… good review sister. He really liked the office :)). Latinos se peguen! Feliz Vida… Renee es mi amiga. But that’s secreto… it’s cool.

I had Cloud Nine create my wedding invitations. I delt with Nelly on designing them and then Joanne with the proofs, etc. I am a Type A personality and not the easiest person to please. They both dealt very well with my requests and the many changes I made throughout the process. I picked up my invitations last week and oh my goodness — I’m in LOVE with them! They are exactly what I envisioned and well worth every penny. If you’re looking for great quality invitations, this is the place to go! I couldn’t be happier with our wedding invitations. They are absolutely stunning! So glad I chose Cloud Nine!

Who is Joanne? And why doesn’t she work on Saturday’s?
Anyways…
I really like the store and they carry beautiful invites for every occasion. The prices range from $ 13 to $ 19 for a pack of ten cards. They also have some great greeting cards if you are on the hunt for something other than your generic Hallmark.
I was rather disappointed with the poor service. There was only one girl working, she was on the phone with a customer when I walked in. It was clear that she was trying to rush them off the phone (I thought this was to assist me). No, I waited a while for her acknowledgment and when she finally did she rushed me through my selection and gave me wrong information. I bought breast cancer awareness cards for a baby shower thanks to her. :(I made them work though.
I will be back, but hopefully Joanne is in.

Limited selection, no inventory on materials. Their pricing was a joke too. They are so-​called designing this on an older Mac and printing on a home style laser printer and wanted to charge me $ 4.50 for one invite that I designed. NO THANKS!

Thank You Joanne for the most beautiful invitations for my party that I have ever had. Your attention to detail is amazing. I have received raves from my guests receiving them. Appreciate your suggestions. Beautiful store; nice to have you in the village.

Beautiful work, Joanne is so talented. I sent a number of my clients there for invitations and they have all been very impressed with the quality work that cloud nine offers

Has recently moved to 216 Second Street in the Village. Huge selection of boxed invites and specializes in custom Envelopments invitations. Great place to find a cute gift.

Cloud Nine also did my table numbers and my place cards and everything turned out beautiful!!! I love Cloud Nine and cant wait to use them again for my housewarming party!