They were really nice. I called in my order for a burger combo and it was ready when I got there. You go up to a window on the left and place your order there pick up in my case. They have a few tables there but most people seem to get a to go order. They also have an outside table. Good non franchise place to go for lunch. The cooks even spoke to me and said that they hope I enjoy that meal. Wow I’ll be back. And the best part about this restaurant is they are reasonable. I got a cheese burger, fries and coke for $ 5.48. They have other food to order too at value prices like grilled cheese, fish sandwich, etc. I really was impressed. I give them as close to perfect as you can on customer service.